Came in and they didn’t have the phone I wanted nor give me the options that were available online. So I went online to get the phone on my own. I was able to trade in my old phone so I went back in a week later. When I did they told me I couldn’t trade the phone in. How could I trade in a phone without having a phone? They figured out how to do it and made me mail the package. WTF? Thanks Jeff! In the future I’ll not go into a T-Mobile store like I’ve done in the past because they suck to deal with!
Dave B.
Tu valoración: 3 Northwest, Denver, CO
There is no comfortable place to sit while you waiting. We waited 30 minutes as they were very busy. the staff were knowledgeable and very pleasant to work with. Minimal paperwork. Yea.