Zpizza

Zpizza sent me a coupon for a free small pizza with purchase of a large pizza. It turns out there was a catch: I could not choose what I wanted on the small pizza; I had to take whatever they wanted to put on it. They put sausage and red bell pepper. The sausage was nasty! Not anything I ever would have chosen. It makes me think they had some old sausage laying around they wanted to get rid of. It went into the garbage!

I was there today and i had Z carnivore Pizza it tasted great lot of meat it came out in like 5 minutes after I put it in the oven the place was fast when you come into the place to order the people were friendly the place was cleaned and they played awesome music videos I would come back again

Update: after sending a more detailed complaint to ZPizza corporate, I got an email from them asking me to email my details so they could. .. give me a free pizza.
Yeah, I think I found part of the problem here.
Folks, your pizza is good, but not good enough to put up with all of that.

Been waiting over an hour and a half for my dinner. Still waiting.
Do not order delivery from this joint. You will end up hangry posting a one-​star review on Unilocal

Love their gluten-​free pizza, but the delivery has been the slowest thing I’ve ever seen.

Went here for lunch. The selection was very small and the pizza had been sitting a long time. Not good quality. Will not return

So wired. I ordered online twice. Every time I ate the food, I felt uncomfortable. The first time I ordered Mexican Pizza and salad, second time Pizza only. Then my stomach got pains. Seems like the materials they use are not fresh?
Even though they have more creative menus then Dominos, I think I will say goodbye to zpizza.

Worse customer service ever. Ordered Pizzas at 6:15 pm. 9÷18÷15 Called 4 times last time 8:24 pm. And still NO PIZZAS and just discovered they never placed the order.
Worse customer service in the world and will be sharing this on Unilocal too.
I called in at 6;00 for two extra large Pizzas using the coupon Family Feast. I had to speak with three different people to place an order for an X-​Large cheese and one Thai chicken pizzas. Finally got off phone at 6:15.and was told pizza would be delivered in 45 minutes. I called back at 7:30 pm. and was told it is anywhere between 45 minutes and an hour 15 minutes and the pizzas left 20 minutes prior with delivery. Also was told I should have called Falls Church VA store and never to order through their store again. NO Pizzas at 8:10 call the store and was told by the same woman there was a mix up and she will call me back. I call her back at 8:24, and she stated they will have to place the order now as it was never placed, and they will give them to you for ½ price. UMMMMM NO, you will give them to me for free and apologize and get them here asap. Please? It is now 8:30 and NO PIZZAS!!! Any suggestions on How to get Pizzas delivered after Placing an order. It has been 2 hours and 15 minutes now. If you ever do get the pizzas it can be good. But never again. Pupatellas we are coming Back.

We’ve never experienced such terrible customer service. Its unfortunate that this place makes relatively good pizza because their service and staff is horrendous which is why we will never again order from them. Not only did they take our credit card info, they never even delivered the food (its been 2 hours!!!), they tried to give us some bs excuse like traffic (we live within a mile of their store) and now they aren’t even picking up the phone and our food still isn’t here. Wtf?! Oh and they said they’d connect us with their manager and that never happened either. Not EVER supporting this chain again. Others would be wise to do the same.

We loved Z Pizza but will never order from here again. Something has gone horribly wrong with their delivery process. We ordered two pizzas on 6÷14÷15 and it took over 2 hours for the food to arrive. I called twice and each time was given a different excuse. Finally we were told the driver had returned to the store without delivering our order and they would send the food with a different driver. When it arrived our order was wrong. When I called to complain the individual I spoke with, Abdullah, laughed when I stated we would consider no longer ordering from Zpizza. When I told him I didn’t realize poor customer service was a laughing matter he offered to give me free pizza next time I called back, and said to ask for him.
Fast forward to July 4^th. My elderly parents were babysitting and they love zpizza so we took the chance to order again. I called at 6pm and was told they would stop taking orders for delivery at 6:30 so I placed the order. Once again the food did not arrive until 8:30. When I called to complain during the wait, Abdullah offered to give me the number to the delivery driver. I informed him I wanted him to call and find out what occurred. I never received a valid or straight answer as to why it took so long, 2 ½ hours, for my parents to get their dinner. I would note that my parents were so hungry that at 8:10 I ordered from Dominoes and it arrive the same time the Zpizza arrived, that we had ordered over 2 hours ago. When I called back to ask them not to charge my credit card they would not answer the phone. Needless to say, my credit card has been charged for the full amount.
I know it’s only pizza delivery, but when you provide such poor service you should not expect people to pay for that.

Came in to get pizza and it was made in an instant. Great service and great quality. The staff is friendly especially the cashier. We were given cups for soda, very, very nice of them to do. The atmosphere feels great, friendly, and welcoming. Overall awesome.

If you haven’t tried their Berkley Vegan Pizza yet, you’ve been missing out. My boyfriend and I are hooked on it. The ingredients are so fresh and evenly placed around the pizza.
This last time I had avocado added to my XL Berkley and there was a good slice of avocado on each piece of pizza for just 2.25 extra.
The best part? The vegan Italian sausage! I could eat it on everything, it’s so good. I’m hoping they add more vegan deliciousness to their menu soon!
Oh and delivery is always pretty quick, too.

I ordered from ZPizza on Sunday, and was pleasantly surprised. I opted to pick up the pizza myself, and it was ready and being boxed in exactly 30 minutes — right as I walked up to the counter.
I ordered the Casablanca pizza and the ZBQ Chicken pizza — both with gluten free crust. The Casablanca — amazing. This pizza was the perfect balance of cheeses, and had the tang from the artichoke without being too salty. The crust was just the right thinness for the white pizza style. The ZBQ — good, but not as good. I loved how many vegetables (nice tomato slices, onions, and roasted red pepper) there were, and I liked that the pizza wasn’t too heavy on the BBQ sauce. My only issues — the chicken had a few soft (fatty) pieces that I had to take off, and I had asked for no cilantro, but it came with cilantro that I had to pick off.
Overall, these are some of the better gluten free pizzas I’ve had in the area — the crust is crisp yet doughy in the middle, and reheats very well. I’ll definitely go back!

My first time to zPizza… impressed. Super friendly staff, delicious pizza, made perfectly with fresh toppings!
$ 19 for a XL pie is a good deal! They seems to have all kinds of creative items on their menu. Next time i will try something different. I’ve heard great things about them and i finally got to try them, they sure have lived up to their reputation.
I will definitely be back for more!

After the Rosslyn location closed I started getting delivery from this location. I have tried many gluten free pizzas in the DC /​NoVA area. I cannot speak to this location’s gluten pizzas, customer service or ambiance (but c’mon). Delivery has always been timely (30 to 45 minutes); taste and ingredient quality have been consistent as well. By the time I open the box, the pie is hot and it tastes fresh. I do think it’s one of the best gluten free pizza doughs you can find in this area — not mushy, got a crunch to it — I think it’s brushed with olive oil before going into the oven so it probably helps to crisp the edges. If you are or were a gluten, true New York /​Brooklyn style pie loving individual — don’t do the apples vs oranges comparison thing when you try this one and then post a ton of negativity here. Simply does not apply. On a night where you want a hot fresh bite of pie, a beer or glass of wine, this place will do. I’ve only ordered online.
Note — leftover pie doesn’t taste good and it doesn’t reheat well (as far as the gluten free version goes) so if you are into that this will be an issue for you

I love pizza. I’ve never met a pizza I didn’t like. At a mere 110 lbs, I can devour an entire large pizza any day, any time, any where… except here. My husband and I both had one slice of our Napoli pizza and walked away from the box. I ended up grilling some chicken breast and broccoli. So, I guess, thank you Zpizza for encouraging us to eat healthier.

I rarely post Unilocal reviews but after my experience tonight, I feel that it’s warranted. I ordered two pizzas and wings online at 6:51 pm. Surprisingly, the online order did not provide an estimated time of delivery. Having ordered from zpizza before, and factoring it was Sunday night at what’s likely a peak ordering time, I expected it to take 45 – 60 minutes.
At 8:06, I called zpizza to check on the status of my order. A woman took my call and explained to me that her driver went out «30 minutes ago» and that he had 7 orders. She had no idea why the driver was taking so long but assured me my order was on its way. I asked her how much longer it would be and she didn’t have an answer. However, she offered to call the driver to find out how much longer it would be and then call me back. At no point during our initial conversation did the woman apologize, which was disappointing.
I thought I would get a phone call in about 5 minutes or less. After waiting more than 10 minutes, I called zpizza again at 8:20. The same woman answered and explained to me that she was unable to reach the driver. There was no apology for having not called me back promptly. At this point, I was upset at the lack of answers and accountability. I told the woman that I no longer wanted my order, as I was upset and needed to find something else to eat. I was hungry and my 9+ month pregnant wife was starving. The woman let me know that my credit card wouldn’t be charged (how nice!) and that the order would be free, if it arrived at all. IF IT ARRIVED AT ALL? And no, I still did not receive an apology at any point during our conversation.
I went ahead and fixed a quick dinner for my wife and I. At 9:06, our order arrived. I asked the driver what took so long. He explained that «it was a real busy night and we’ve had a large number of orders.» My wife commented that maybe zpizza should get more people working for them. He responded that zpizza had TOO MANY employees in a condescending tone. Then he commented that maybe we should call zpizza if we were upset. The driver hastily left and never apologized. Frankly, he didn’t seem to care.
To sum up, it took 2 hours and 15 minutes for our food to arrive. Based on when the order supposedly went out, it took the driver an hour and 30 minutes to get our food to us. Completely unacceptable. And yes, our food was lukewarm.
Order zpizza for delivery at your own risk. Don’t expect apologies or appropriate customer service if something goes wrong with your order.

I order pick-​up whenever I’m in the mood for pizza. Much better quality food than the other chain delivery places. My favorite is the white pizza (mozzarella and garlic-​pesto sauce) and pizza with peperoni and kalamata olives with tomato sauce. They are convenient for me to order, drive there, and pick-​up. They have never screwed up my order. I’ve also ordered delivery when I felt lazy.
They have several tables to eat onsite but I have never eaten at this location, I have at others.

Pizza is no doubt freshly made to order in this small pizza shop with 2 tables and a few high stools. Not welcoming for a huge party, but it’s good for a quick bite… And for me, I consider the small pizza a quick bite. Order whatever you want, including gluten free crust or vegan cheese to keep it dairy free and sort of Paleo? Ha ha… Not really.
If you’re eating pizza, you are not really being too healthy, so go all the way and add all the toppings. They have some fresh tomatoes and zucchini. The sauce tastes sweetened, and the dough is more like flatbread a la California, from where this chain hails… It’ll do if you are in Washington in Arlington and don’t want to deal with crazy lines and traffic. Fresh but mediocre in flavor and choice of fresh veggies.

I think this pizza place is supposed to be a healthier type of pizza. I didn’t feel crazy thirsty after eating it, unlike some other pizza places. That’s about all the positives from this place.
Got a pizza delivered from here and it took a long time for it to come. The pizza tasted extremely flavorless. It was also so thin and flat. Nothing too special here. Don’t think I will try this place again.