Warren Realty

I have never taken the time to write any review (positive or negative) until now.
In a very gruff manner, a male from Warren Realty called my cell phone while I was working and asked who had called him. I’m a pretty patient guy and told him I had never called him and there must have been some confusion. This man decided to use profanity and call me a liar.
When we hung up I looked at my outgoing calls assuming I must have «pocket dialed» this number. There were no outgoing calls. Amazed by this guys language and tone I decided to call the business and explain that he was mistaken and shouldn’t use his company’s name along with such profanity. He followed up with a rant of expletives and insults.
I’m not in the market to rent in Arlington however if I were this guy would be the last person I’d call. I feel bad for anyone else he works with. I have no doubt there are good people here however this man literally went out of his way to bring a bad rep to this company. All he had to do was accept the misunderstanding and hang up.

I went onto Warren Realty’s website to look for an apartment for my family and found something we were interested in. I emailed Julie and requested the status of the apartment and, if it were available, a date to come and take a look at it. She immediately replied with neither of these things but with five questions (did we have pets, did we have children and what their ages are, how many people would be living in the apartment, our preferred move in date, and how many cars we have).
I immediately replied with our answers and then never heard from Julie again in regards to the property. I emailed two more times, and my husband called and left a message with the answering service, and we still got no reply.
We eventually found a realtor that would actually talk to us and secured the perfect apartment. I let Julie know that, again via email, and expressed my deep disappointment at her lack of professionalism. I also suggested, even though I have no concrete proof, that the reason she decided to stop corresponding with us is because we had a one month old son which she learned about from the answers to her questions. We have no pets, only two cars, and three total people were going to be living in a four bedroom apartment, so I can’t see any other reason why she wouldn’t want to reply to us. I also told her that I intended on leaving a negative review for her agency on Unilocal and any other review service that mentioned her agency.
Lo and behold MINUTES after I sent her that email I got a reply back. A long paragraph telling me how busy she was, that she replied back to people in the order she received their messages in, and that she took exception to my inferring the reason she didn’t reply was because we had children. She also said that the apartment had possibly been rented and she should have written to tell me that.
Funny how she had time to write me a paragraph of excuses now, but over an entire week couldn’t write one sentence saying the apartment was no longer available. I highly recommend looking elsewhere for assistance, you’ll just be wasting your time with Warren Realty and Julie Supple.

The worst realtors I have come into contact with to date, and I’ve dealt with the Boston student market. I don’t ask for much from a realtor, but these folks managed to not fulfill my expectations. Almost impossible to communicate with, and not willing to go an extra foot for potential clients, let alone an extra mile. Very, very disappointed, especially after the good reviews that I found before.

Though I ended up taking another apartment, I was more than happy with the service I received from Cameron with Warren Realty. He worked to keep me informed regarding apartments in my price range he made me feel comfortable about my relocating to the area. He is also a very nice guy. I will definitley go to Warren Realty if I ever need to move again.

This five star review would basically belong to Julie Supple, Warren Realty Associate and lifesaver. I pestered Julie incessantly with such demands as early move in, key distribution, general paranoia about the lease… you name it, I asked it. She was extremely patient and exceeded all expectations. Most realtors I deal with treat me as if they’re doing me a favor. Julie was incredibly gracious and always put me at ease. I recommend her to anyone who tells me they’re moving to Arlington, Somerville, Medford or Waltham.