Subway

Maybe I notice it more now that I live here, but the world famous american chain restaurants don’t seem to get much love from the American folks when it comes to virtual reviews. A lot of it is warranted I’m sure, but I say this Subway is decent enough that I go back from time to time.
I once worked at Subway in a very similar setting as this one; in a massive shopping centre. They tend to keep it clean overall, namely the display unit for sandwich ingredients. Customer service? I have not been abused here yet, so I say it’s OK.
The best Subway in the area for me is the one at Crystal City shops. Still, I’d come back here.

TERRIBLE SERVICE. CAME HERE TODAY AND THE LADY WAS VERY VERY RUDE… Ignored my order and made something else. Employees texting behind the counter. Older black (Ethiopian) lady did not use gloves while making my sandwich I was so disgusted I walked away

Seriously, would it kill for employees to be pleasant towards their customers? Subway is subway … Standard food. Their turkey breast chopped salad has microscopic pieces of turkey breast. Been to many a subway with better service and better portioned salads.

It seems that this subway was was not only absent from Unilocal it also lacked any reviews. So, I guess I must tend to my duties as a Unilocal reviewer. First, let me say that this place is a madhouse due to all these annoying out-​of-​towners! The sandwich makers greeted me far better than expected, for what they had to endure from the customers in front of me. I can’t believe the level of disrespect and rudeness they receive!!! My foot long chicken breast was made to order and looked presentable. Unfortunately, when I bit into it I noticed that wasn’t as fresh (bread) as I have come to expect from subway. The chicken and the assortment of vegetables I chose was as it should be. The cup of water I receive with my meal was yellow, which I assume was because the fountain was shared with another soft drink… I hope!!!

Lines can be long but it’s better than the rest of the food court slop. Wait in line and at least you know you won’t get dysentery from the food, unlike most of the rest of the food court.

Based on the map, I’m pretty sure this is the one I visited. It was 10:30pm and I needed something to eat, and everything was either closed or didn’t look appealing at the time. I’ll be the first to admit I don’t like Subway at all. Bread tastes fake, chicken tastes like crap, and anything other than the $ 5 footlongs are overpriced.
But it was late, so I stopped in for the Black Forest Ham $ 5 footlong. Service was great and friendly, I got my sandwich toasted with the toppings I wanted, and it tasted fresher than any other Subways I’ve been to.
Their credit card machine was down, so cash only. And another customer in line said their Diet Coke was out of stock for days. But all in all, the best Subway I’ve been to, which to me isn’t saying as much as it should.

I’ve always been a fan. I do think their menu needs more options. I ordered the 6-​inch turkey sandwich on toasted honey oat bread with lettuce, tomatoes, green peppers, and honey mustard sauce. It was a bit more expensive because it was in the mall, but that was expected. What I can’t figure out is why this is my second Southern location that does not participate in the rewards program? In the future, I think that will be the first question I ask before placing my order. I must say that I’m grateful to the staff, because they acted quickly to secure my phone when I left it at the counter while paying for my meal. I was able to retrieve it within minutes after I realized it was missing.

Of the many Subway’s I have been to, this one is very good. The service is fast, so don’t let the long lines fool you. Unlike some of the lesser Subway’s, this one always has fresh vegetables and fresh bread.
Of all the places in the Pentagon City food court, Subway is one of the most consistent, giving good food and fast service.