Stadium Auto

This is one of the worst places to buy a car. They try and trick you with financing and tell you that a warranty is required to get a certain rate. Do not go here.

This was not only the worst car buying experience I’ve ever had, it was the worst purchase/​shopping experience EVER! These people are all deceiving criminals. The vehicle I purchased at Stadium Auto broke down two times in the first three weeks after purchasing. Don’t waste your money or time at this distrustful establishment. I’ll regret for a long time I bought a vehicle from this place. Just got rid of it a couple of days ago.

Worst Experience EVER trying to buy a car!!!
Lies, Lies and nothing BUT lies. I was told one thing, by one sales guy then they took me to another sales lady and she tore the previous sales guy’s business card in front of me, and threw it away, and said you will no longer deal with him, do not speak to him and do not take any of his calls/​emails. They did an appraisal on my trade in, but would not provide it in writing. Then they tried to sell me another vehicle-​which was the SAME as MINE, BUT with an accident on the CARFAX report. Then they got upset when I laughed and said, why in the hell would I trade in my SUV for the same body style SUV with less options, has an accident on the CARFAX, and with only 5K less miles than mine? They gave me the runaround on the vehicle I wanted so I left. I have gotten nothing but harassing texts and emails since then, about come back we have a DEAL worked out for you… I asked them why they would not or could not help me when I was there, and they said they would have a manager call me back. Well that NEVER happened, and they have ran my credit 4 – 5 times on different days since then. I never filled out a credit application, but they had pulled an old one from 2 years ago, which I didn’t purchase from them back then, and thankfully I didn’t this time around either. I went to Sewell and got exactly what I wanted/​needed with excellent customer service.

Very deceptive sales practices. I wish I would have looked at the before I wasted much of my day. I should have known when I told one of the head sales manager’s, Mike Ivey, that I would share my reviews online and he walked away seemingly not caring that I wasn’t the first to give them a bad review. Don’t waste any of your time there it’s a huge mistake. They offered me one deal on the phone and changed it after I drove from Rowlett Texas to Arlington wasting about four hours of my day.

If there were No stars id give them that.
Take your money to another Dealership, save yourself the time and headaches.

Just to keep a long story short, bought an Audi S3 about a month ago and despite the confusing negotiation during all the process the Sales Manager decided to increase the price on the car $ 500 one hour before taking delivery of the car even though we had a signed purchase agreement with the price. I had to push all the time and give an incredible number of phone calls just to make sure they were working on the deal and paperwork. Extra expense.
My sales associate JJ Kinzbach went MIA for several days without even let me know or replying calls, emails and text messages, and a lot of times nobody seemed to know the car was even being negotiated, even after I had put a $ 1000 deposit on it. I called somebody else and they said car was available.
During delivery one of the keys of the car was missing and they didn’t bother to let me know before I had traveled to take delivery of the car. The car had a lot of swirl marks on the hood and leftover polish compound all over the rubber trim pieces. They probably had someone «detailing it» I bet it was a lot better condition before, but I was able to fix it myself. Another extra expense.
After more than one month with the car I received a phone call from them letting me know they did not have all necessary paperwork to license the vehicle, even though I have been calling and sending e-​mails every week to check on the progress. Another extra expense since I had to prepare the documents myself and Pay for the shipping. Now they have all the paperwork, but nobody bothered to let me know they are working on it or even confirm receiving the documents.
My temporary tag is about to expire and I still have not ETA on my license plates being shipped to me.
The worst experience I had with lack of customer service, communication and simply respect I had for a long time.
Tried calling Danielle at the customer service and even sent an e-​mail to the Ken Strickler the General Manager to give them a chance to make it right before my review.
They didn’t care again! Do yourself a favor and stay away from Stadium Auto Texas. It is a train wreck.

Bought a 68 Camaro here less than 2 years ago. I have been able to put less than 100 miles on the car in that time and now the engine just grenaded. Metal shavings through the entire engine. Trying to salvage what we can but it is going to be expensive. Many more issues with the vehicle than was represented. Bad deal all around.

I read all these reviews, and I honestly don’t know what people are talking about, this was the Best Sales Experience we have ever had. My wife and I went and purchased a 2014 Corvette Stingray from Ryan Moore, who was absolutely awesome, great communications skills, stays on top of everything, I have not met a better guy in a very long time, he treated us like family, we could tell that he is truly trying to help us to get the best deal possible, he brought us drinks, coffee, snacks and was all over the place while we were trying to get everything else done for us with his sales manager Darrell Creswell, who was just Fantastic, total gentleman with James Bond appearance, he worked out the best possible rate for us and showed us the whole place, told us about the dealership, he made us feel totally welcome and appreciated as customers. I mean I absolutely loved this place and the people that helped us there, I mean everyone was super nice and they did not mind us walking around the place and checking out all this high end vehicles with super low miles. If anyone from Stadium Auto reads this review, I just want to tell you guys, THANK YOU from the bottom of my heart, keep up the Great Work and the Great Atmosphere that you have there!

Negative star! Do not go here. Read the comments. Rip off and shady as hell! Still getting emails to go see a car they sold out from under me 2 weeks ago. Just dont do it.
They are posting adds for a car that they sold 3 weeks ago. They are still pretending they have it. Gf called and they said, yeah, come on in and take a look. She told them she was an hour away is it in good condition? They said absolutely. That was yesterday. They did the same thing to me 3 weeks ago and we drove an hour to buy it and then they said they sold it at auction.
These people are shady as hell. Stick to the legit dealers.
I JUST GOT ANOTHER EMAIL FROM THEM. THEY SOLD THIS CAR A MONTH AGO!!!
Blain,
I realize that life is very busy and that priorities have a way of changing in the blink of an eye. I received a request for information on a 2005 Chrysler Crossfireabout 3 weeks ago and I sent you information. I haven’t been able to connect with to follow-​up on the information you requested.
I am available to set an appointment to help in your decision-​making process. If I can be of service, please reply by email or giving me a call at the number listed below.
If you have already purchased another vehicle or are no longer looking, please let me know and I will discontinue my attempts to contact you.
Thank you so much,
Ray Delgado
Sales Consultant
Stadium Auto Texas
624 N Watson Road
Arlington, TX 76 011
Ph. (817) 855‑6741
(817) 855‑6741
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Stadium Auto Texas
624 N Watson Road
Arlington, TX 76 011

Staff is nice but the manager is rude as hell. I bought a car from there a year ago and I went in to get my spare key that they have and they said they lost it and I had to go to ford to get a new one. 200 for a new key, no thanks.

Do not buy a car here. I can’t believe that USAA certified this dealership. This place is a perfect example of why Unilocal was created. There’s a reality-​show here waiting to be discovered in a train-​wreck kind of way.
Bush-​league and dirty with a dash of mayhem… I called and spoke with Mark Anthony about a specific car. He said he would have the car ready for my arrival later that day. Specifically he said he would have it pulled into the «shaded» area so it would not be hot because who wants to test drive a hot car, blah, blah, blah. His words…
We arrived and WTF? There are about 200 assorted sales guys running around like a silent fire alarm was triggered. I say «assorted» because there seems to be no particular standard or theme here for employees. From attire, to grooming or just plain attitude it’s a crap shoot. My guess is the average tenure of employment there is measured in days not years. You have to see it yourself…
Mark asked us to please come sit down. I declined and asked to see the car. He said he had to find the keys as my senses were telling me to run away. 10 minutes later… he explains the battery was dead but they would have it running in no time. He suggested we drive something else to pass the time so we took out a new AMG. We returned to see no activity around the car we came to drive so assumed it was ready, it wasn’t.
Couldn’t find Mark for 10 minutes; someone found him for us and we were informed that we were now being handled by someone else. Goodbye Mark, hello new guy. 15 minutes later they (7 people huddled around the car) discovered the battery is in the trunk and got the car running but wait, it’s out of gas.
Now we are standing around in the building torn between watching the show around the car or the colorful cast of characters running about inside. You don’t want to sit down in this place… we spied a yellow leather (ish) couch but as we got closer you could see assorted soil marks that screamed don’t sit here. So we stood, and stood… It was 100 degrees that day and no offer of something cold to drink.
The new sales rep returns ten minutes later after fueling the car. We drove the car. Something was amiss with the front tires that caused the steering wheel to shake. We had enough. When we returned I couldn’t find our sales person. I set the key down on the counter and walked out. I can only imagine the gong-​show experience they have here if buyers survive the selection process and elect to finance their car here. The whole experience is beyond words really but surreal, creepy and amateurish come to mind.
My recommendation — for the opposite experience consider ECar-​One in Addison and ask for Chris Parish. That’s where we went and I will buy my next car there too.
Check out Stadium Auto’s reviews on Google — I call BS on those reviews. They read like each individual sales person wrote their own endorsements just stopping short of including their phone numbers. How do you explain their Google review score vs. their Unilocal score?

This place does not even deserve a single star. My mother had purchased a car back in December and it was by far the WORST mistake we have ever done. We had so many problems coming out from the dealership. They did not even give us papers on the first day of the purchase. I have been calling the Monica, the accountant, to resolve some issues we found on our payments literally 7 days each month since February. Her and the managers there have been ignoring every single call and voice mail. DO NOT COME HERE!!!

Stadium Auto provided me with the worst possible car buying experience. To travel 1200 miles at significant expense and time and then to leave empty-​handed because the truck was repeatedly represented as a non-​smoker vehicle was really discouraging. It was made very clear from the first conversation that this would be a deal breaker for us. In the course of our brief onsite interactions, their manager managed to take dishonesty and sleaziness to a whole new level. I would never recommend that anyone do business with these guys. Be aware that at least some of the positive Google reviews were left by their own employees.

I purchased a used car from Stadium in January and the sales process was terrific and working the the salesman was a great experience. It was the trade in process and post purchase events that prompted me to give them a one star review. I thought everything was fine and dandy after I traded in my old car and drove off with my new one, but after checking my bank account for the traded cars loan payoff, I find out they never paid off my trade. After countless calls, emails, and voicemails I was finally able to get them to send a payoff check a full month after I traded in my car. After I had made another payment on it.

Purchased a Cadillac Escalade. Salesman Mike Mayo promised everything and delivered on nothing.
Service Manager, James/​Robert and Latrisha have been terrific.

Great location and cars. The buyers here know quality. Was helped by Mr. Jones who was very consultative in his approach. He knows his stuff about lots f different car types. Will def buy here again!

Went to Stadium Auto because of their impressive selection of custom rides. It’s worth just checking out their selection. Prices are fair for the unique rides they have on the lot, and Nathan seems to know every detail about them from the upgrades to horsepower etc.
I don’t know what the other reviews here are about, but reads like they had the experience that most people have buying a car, regardless of the dealer. You have to be a little financially savvy and not get too emotional in the process.
Definitely worth going by Stadium for a test drive/​ride.

One word– horrible. I bought a $ 62,000 car from these morons and when I got there the invoice was for $ 66,000+. They started talking about how they had to make money and that I never asked what the real price was vs what was advertised on the internet. I threatened to walk out, so they finally got the price right. I was appalled at their attitude, and how they treat their clients.

After going to this dealership as a repeat customer all the faces have changed. I took in a truck that has a 21k dollar clean trade in value that has absolutely nothing wrong with it other than normal wear and tear. I was offered 9k below trade value, then was cussed out when proved that there wasn’t anything wrong with my truck. Was told the carpets would have to be replaced when in fact the carpets have 0 stains or tears in them. I clean the truck every week including shampooing the carpets cause I’m a clean freak. The racist finance manager jumped in my face when I was trying to leave still cussing at me. I will do everything in my power to shut this «dealership» down so no one else has to experience what I did this evening

They have 2 locations. At the BIG location, they were so packed no one could help us. One guy said he would find someone but we looked around the corner and he was getting his damn boots buffed, wtf! So we left! At the SMALL location, they were very helpful cause they only had 2 customers. Let’s just say it took 3 hours and I still didn’t get an answer on an approval or not. I actually just left on my own and haven’t gotten a call yet. Bad first time experience and I’m not recommending strangers or family or friends to this place. If you don’t listen, good luck!