Just StringZ

Unlicensed people do the threading… against the law. I went in before my wedding to gave my brows done and instructed the technician to only clean them up. I left with half of my eyebrows because she said it would look better and I should trust her. That is when I asked for her license number and she said she didn’t have one.

I have given this location more than 3 chances, today was the last visit I will make there.
First off the girl who did my facial threading drew blood with not one, but two friction burns/​scratches in my neck where she also did not even get all the black hairs on my neck. I usually only get my chin threaded at this location and she didn’t even do that part correctly either. I am picky about my eyebrows and prefer to retain most of my natural eyebrow hairs while trimming to follow the graceful curve of my bone structure. I requested a «cleanup» this is supposed to mean just clean up the little sparse hairs growing in so as to keep the style of the eyebrow shaping already existing. After all that info shared with her she still managed to destroy my eyebrow shape, go against my facial bone structure, removed way too much eyebrow hair to the point that I had to sit in the chair and ask her right there in front of the other employee and waiting customers, and did not even out my eyebrows as requested.
Needless to say I did NOT give a tip this time. Also, there’s a new receptionist but they still are untidy and inconsistent. Poor customer service to say the least!

Absolutely horrible customer service! The girl at the desk ate her chick-​fil-​a while attempting to check us in. Kept smacking. It was disgusting
And they require your first and last name as well as your phone number just to be able to serve you.
They don’t deserve the one star I am being forced to give them.