Hilton Garden Inn Arlington Shirlington

We’re staying here right now and long story short this hotel does not live up to the Hilton standard. Upon arrival we asked for a pack and play for our son. We were promised the pack and play plus sheets to go with it. An hour after getting into our room they hadn’t brought it. We called and asked about it and were told it would arrive soon. It never did. As we were leaving for the night we asked again. When we arrived back that evening it was in the room, but no sheets. I didn’t even want to deal with the front desk at that point. Our son had to sleep on it bare and now he’s covered in red spots. I’m disgusted.
Also, housekeeping did not provide new towels or make our bed when cleaning our room.
The batteries in our tv remote have been dead since we got here. We called for batteries, no luck. My husband went to the front desk to get some, wrong size. We called to ask again and were promised they’d be delivered. Two hours later and nothing.
Apparently this Hilton takes your requests and throws them into a black hole.
Very unsatisfied!!!

When we walked in Brent made sure we had our allergy free room ready for us and check us in with a smile on his face. Our room was impeccably clean and when I called down for a luggage rack within ten minutes we had one. Now off to the pool.

Stayed here with my family while we visited Washington DC.
First, let me say that I am a hilton grand vacation club member, a Hilton honors member and I believe Hilton is the premier hotel chain, the one that sets the bar for all other hotels to admire and strive to be like, because they’re rooms are always big and clean, The staff is courtesy and housekeeping is top notch. Well, they hit 2 out of the 4. We stayed in room 409 and the Room was huge and very clean. We left for DC and I actually called the hotel desk to let them know that we are taking a night tour and we would be back until around 11pm, and if they could make the pull out sofa bed for us, b/​c my kids will be exhausted when we get back. The guy said it will get done. Well, it got half done, the bed was pulled out and had a sheet on it, but we had no extra pillows and no blanket. My wife called the desk and apparently housekeeping left for the night and they have no more blankets to give us. My wife and the front desk finally compromised with a comforter pillow top for the bed. The next day, we left to do more DC tours. When we came back after dinner, our kids pull out bed was not made, our used towels in the bathroom were not picked up and replaced, our garbage cans weren’t emptied. We didn’t even get any new shampoo or soap! It looks like the only thing housekeeping did was make our bed. We called up and got the run-around…again. The next morning we ate breakfast at the hotel. Our server said to order quick b/​c the kitchen closes now otherwise we won’t get any food. Not a calm morning!
The Garden Inn definitely misses the Mark as a Hilton brand name and does not measure up to Hilton’s usual high standards.

All of the hotel staff is extremely courteous and friendly. They are customer focused and are willing to accommodate nearly any request. The location couldn’t be more ideal for business or vacation in the Arlington/​Alexandria area. The hotel offers a free shuttle to the airport and local destinations. It is right in the middle of all of the restaurants and shops at the Villiage at Shirlington. There is a walking/​biking trail along a river right across the street. The hotel rooms are clean and quiet.

Another addition to my Hilton Garden Inn Arlington, Shirlington, about the great staff and service. Daniel, at the front desk tonight after 11 p.m., helped make sure I had all accommodations for finishing a business presentation. Many thanks!

Hotel was clean and breakfast was good. Pool was really small though but hot tub was nice. Pool closes at 10pm and is only open from 5pm to 10 pm on weekdays.

This is a great hotel located in a great commute location that offers many on site amenities. Everyone working there was professional and nice. The van service dropped us off at pentagon city metro (many times at the top of the hour) to sight see and also picked us up at DCA. We didn’t have to use a car, plus hotel is clean and friendly. They also have Peet’s (from my hometown!), Carlyle, Copperwood (great late night drinks) and Best buns bakery. They have a 4mile run trail to run and a work out center. Tip the hilton drivers, it’s still cheaper than a taxi. Plus we got a small gift certificate for winning ‘best customer of the week’. Lastly they have Harris teeter grocery store for any needs. They went out of their way to take care of us. This hotel offers value. I will come back here again.

Ok so Not all Hilton Garden Inn’s are created equally. I think we can all agree. I’ve stayed at some and I wasnt exactly happy with what I got.
But this one yeesssss, If need a room in the DC/​VA area, this is the place. Close to DC and VA metro areas. Plenty of food options close by and lots of shopping not far from this place.
CLEAN CLEAN CLEAN everything was perfect. Even things like the elevator floor and hallway carpet (you know sometimes those are the clue to if the hotel you are staying at is REALLY clean)
Our room was standard king with desk, chair, tv with fridge/​microwave/​keurig. Everything was lovely and comfy.
and FREE parking!!!
Seriously I’d go back a 100 times

Stayed here for 5 days in November for a wedding and then some sightseeing. The staff was absolutely wonderful. Everyone seemed to go the extra mile to help with whatever we needed… cabs for large groups, special breakfasts, adding extra nigts to our stay. We were actually supposed to move over to a hotel on the National Mall for our last days there to be closer to the sites. We ended up staying here the while time because they were so accommodating, and the can ride was quite easy to the mall area. I would definitely recommend this place.

This hotel is consistent with what you expect from a Hilton Garden Inn. The rooms are well appointed and have a refrigerator, which is a useful touch. The staff at this particular hotel was very pleasant and helpful. I do not recommend the Shirlington area if you are commuting into DC for meetings like I was as the Metro is nowhere near the hotel. They did run a shuttle hourly starting at 0600 AM and they were very good about picking us up anytime we arrived back at the Pentagon City Metro, which is about a ten minute ride away. There are quite a few dining options in the few blocks around the hotel and a supermarket right across the street.

Nice hotel. Close to DC airport and right by the expressway. Also right by public transportation and there was free parking. Which seems to be an amenity in this area. There was a nice path right outside I could run on in the morning. Also, there were plenty of shops, stores, and restaurants within walking distance. However, they didn’t have a free breakfast which kinda sucked. Also, I booked through
and got a very reasonable rate as well.

Can’t beat the location of this hotel! Oh, and the free parking!
Everything needed is within walking distance; grocery store, restaurants, running trails, and bars. If it isn’t within walking distance, they have a free shuttle.
The stars is always friendly, rooms always clean, gym has ample amenities. Breakfast is always great, nice to have before heading out for meetings.
Stayed in quite a few hotels in the DC area, this one quickly became my go to!

Very nice hotel. Clean, helpful people and conveniently located to Arlington.
The breakfast food was tasty and more diverse than other similar hotels.

Hotel is in a great location. Restaurant located in the lobby next door also waking distance. This hotel great for this location. Very nice wheelchair accessible room. Clean rooms. But the hallways are shape the like any hotels. Washer and dryers. Plus there a mini store for wine and beer and microwave food. Service was quick and away aim to please.
Shuttle bus service to Pentagon City that starts at 6:00am in the morning. Breakfast Buffy service in the morning at 6:30am. Egg and waffle made to order. Free coffee in the morning. Plus I got my iPhone wet and stop working. Plus lost so mean picture. I come back here again.
Quick history. Shirlington was a not so good shopping center. This hotel use to seat on a large parking space for a store next to the movie theater. But over all place gotten far better then I could ever dream. Better them it was.

I chose the Hilton as I was going to be stay for a few nights and knew there would be ample parking. The staff were quite friendly and knowledgeable of the area, not to mention the excellent recommendation to dine at Carlyle down the street.
The room was quite larger and the bed extremely comfortable (adjustable too).
If I ever return to DC, I’ll most likely stay at the Hilton again.

This hotel is in a great neighborhood where there are a myriad of things to do, see and eat. The rooms are large, clean and comfortable.
The only reason they didn’t get 5 stars is because the restaurant is small and unable to handle a high volume of guests. A group of 8 family members went to the hotel restaurant for dinner one evening in early October and were never served. Though the waitress was extremely nice, she informed us that there were only 2 cooks and one waitress working that night.
Other than that, this is a great place.

BEST hotel! I travel a lot, all over the US for work. I’ve been here 3 times and just absolutely love this place. Ok, where to start…
Free shuttle from DCA airport, located inside this awesome little «village» with great restaurants, coffee shops, a super cool grocery store, a live performance theater as well as a regular movie theater, a great jogging trail/​dog park, and just a great, upper scale crowd and neighborhood where you have no worries wandering around, no matter what time it is, day or night.
The hotel was just minutes from touristy places like Pentagon, the Monuments, Museums, downtown D.C., Georgetown, Adams Morgan and Dupont Circle area, and so much more. A week with 2 work nights and 2 full days to go out just wasn’t enough and I can’t wait to go back!
Moving on to the hotel, it’s amazing. I saw some signs around different parts of the hotel saying it’s a certified GREEN hotel which is pretty cool. Super clean lobby with a cool conference-​like table you can spread out and work on if you don’t want to meet someone in your room. Bar area is great with flat screens, a side section with a TV so our group could really have a few drinks and have some fun, and there is a really nice outdoor patio area right next to the bar.
Rooms are very spacious, clean, new feeling, bright colors, and I know it’s weird to comment, but the HVAC is awesome! I’m used to hotels with the AC unit that sticks through the wall or window, or even the ones with central air have the unit behind a metal wall, but this hotel has an amazing HVAC system that seemed to make zero noise! It was like a white noise machine somehow… hard to explain.
Free wifi was super fast and I had no issues. Fridge AND microwave in the room. OH, I almost forgot… they have beds like those Sleep Number beds where you can adjust the firmness. IT WAS AMAZING and I’m so ready to throw away my mattress at home now!
Indoor fitness and pool, buffet breakfast, full dinner menu, and like I said, tons of restaurants right there in the village. I think my favorites are Carlyle and Busboys and Poets.

The best thing and the worst thing about this hotel is its location.
Because it’s located in the heart of the Town of Shirlington, that’s a plus. There are a number of eateries — Carlyle, Busboys and Poet, Best Buns, and others including a couple of brew pubs, Indian, Mexican, Italian, Thai… You name it and it’s within walking distance. The weekend I visited, the streets were closed off for live acoustic music. It was a great way to end a busy week.
The hotel itself was nice. I would say that it was not above what I expected. It was $ 129.00 per night and the best bet considering other hotels in the area were about the same price or more expensive. I don’t think I would have gotten the same great neighborhood surrounding either at most of the other places. I didn’t like that this location (maybe it’s the Hilton Garden Inn Brand) doesn’t have free continental breakfast. They do have a restaurant that serves meals, but it was empty for dinner — there’s so many other choices around, and sparsely populated for breakfast. If this place wasn’t in Shirlington, it might do a better food business.
The worst part was the parking; that’s the bad about the location. There’s a parking garage close by that services the neighborhood. The first few floors are filling with Harris Teeter customers and condo dwellers. The space both moving and parking is confined — almost claustrophobic even. The Hilton Garden Inn’s parking is all the way at the top of the garage, 4^th floor as I can remember. So, you find a space, take the elevator to the first floor, walk down what feels like a back ally to the entrance of HGI. After you get a parking pass, you have to do it all over again. If you don’t, your car may be towed. I don’t think it’s a comfortable walk for folks with a ton of bags, children in tow, or people afraid of dimly lit areas. May people just pulled up wherever they could, unloaded their bags, and headed for check-​in. Can you say congestion?
Overall, the HGI gets four stars for location and being mostly what I expected it to be. I’m not sure the parking situation deserves high marks, but being in the middle of Shirlington deserves a grade inflation!

My husband and I came here to spend our wedding anniversary back in November. We live in the Baltimore area and we didn’t want to go far, but we definitely wanted to get out of our little bubble. This area is a good distance away (about an hour and a half) and very nice and away from the touristy parts of the city.
We were in the area around 1 pm, but our room wasn’t ready yet so we walked around. There are lots of restaurants and little shops to browse around in as well as a nice trail on the other side of the hotel. We walked around the trail and came back to the hotel at 3 pm and checked in. The font lobby employees were very friendly and attentive.
We checked into our room and it was nice and clean. We walked to one of the restaurants nearby (Carlyle, yum!) and then came back to our hotel. It was our first wedding anniversary, so we brought with us our cake to eat. We didn’t have the top layer frozen though. The place we ordered our wedding cake from gives a free 6 inch cake on your first anniversary so we picked that up on our way to Arlington. We realized we didn’t have forks or a knife or even a plate, so we called down to the lobby and within a few minutes someone brought us two nice dinner plates and two silverware sets. We went back out to walk around since the weather was so nice. Before we walked out of the hotel we grabbed some cider to go with a couple of cookies on a table in the lobby.
In the morning we went down to the lobby once more to enjoy some fresh coffee before we headed out on another walk (we love walks!) around the area. We came back later to pack up our things and check out. We had a very nice stay at this hotel and will definitely be back!

I would love to say that everything about this hotel was wonderful, because it was one of those situations where I am like «I want to stay there!» and the BF is like «It’s $ 40 more a night than anywhere else» and I stomp my foot and refuse to talk until I get my way… BUUUTTT of course I am forced to turn around and put that foot right in my mouth, well… at least a little bit.
The room was nice, but our super techno firm/​soft bed didn’t work womp womp. Then, we use the hotels «car service» which the registration desk kid says will be like 10 minutes. We were already running late, but said ok anyways…45 minutes later the car gets there…#FAIL. THEN, they refuse to let us check out late CHECKOUT IS AT LIKE 10AM EFFING SERIOUSLY?!? SOOO, that’s just a no-​go when you are going there to drink/​have fun… #footinmouth… Thanks a lot Hilton :(