Herb’s Locksmith

Very friendly and fast service. I needed to have a couple sets of keys made and a small lockbox opened. Affordable fees: $ 2 per key and $ 20 to open the safe.
Only downside is they do not accept credit/​debit cards. Simple solution: bring cash or check.
Will definitely visit them again if/​when additional services are needed.

We had a doorknob come loose after 3 months, originally installed by a locksmith who had dropped off the face of the Earth when we tried to find him later. We called Herb’s who came and fixed it for FREE. Not a typo! Granted, it was only a few minutes work, but who even comes over for less than $ 40 these days in any field? Very grateful and impressed.

Excellent Locksmith! We had a blizzard recently in Boston and I had to bring my snowblower to one of our properties using a trailer. The pin lock on my hitch was frozen solid. De-​icing it, using wd40, a heat gun, etc… none of it worked. The barrel was immovable and eventually the key had broken inside off. Tried another locksmith who told me there was nothing that could be done. Heard of this place by chance when I was picking up some winterized windshield wiper fluid. Called right away and he told me to come by. Took him at least 40 minutes to remove the key, and despite the great difficulty in the snow he kept at it and succeeded. He drilled the lock and finally got it off after 20 minutes. All told he spent over an hour and only charged $ 20 or so. Thought he deserved more so I gave him just that. and I was off to clean the sidewalks for my tenants. This place is fantastic. Great prices, same day service, and can do what others could have not done or would have not done without charging an arm or a leg. HIGHLY RECOMMEND THEM!

Great people, attentive service, good advice, fast response, reasonable prices. What more can you ask for. Strong recommendation and definitely will do business with these guys again.

Quick and friendly service. Duplicate key worked perfectly. Cost $ 2.00.

I called Herb’s when I thought I had lost the keys to a small portable safe. I had called a different locksmith in Waltham who told me it would cost $ 175 (!!!) to drill it open, but Herb’s just told me to bring the safe into the shop and he would charge me $ 20 to open it up and make new keys. Happily, I found the keys and didn’t need to take it in, but I would definitely call Herb’s again in the future. I appreciated his no-​nonsense approach and his very reasonable price!

Herb’s changed the locks for us when we moved into our new house, and since then have also fixed a couple of broken door locks for us. They do excellent work for honest prices and I recommend them without reservation. The only thing holding me back from giving 5 stars is that it can be hard to pin them down on a precise appointment time for non-​emergency work, so I have to work at home all day if I need them to come out — it’s a very old-​school operation in that way. Yes, they can seem a little crusty on the outside, but they have been in business a very long time and they know their stuff. Lots of my Arlington neighbors rely on Herb’s.

I went to this store to make a copy of my apartment. I was surprised when the owner told me who my landlord is by the shape of the key. he seemed to run this business for more than 25 years. and the customersin line were talking about their kids. they told me they’ve known each other for long long time.
he also make copies for a very cheap price.
they don’t have any parking but its not that difficult to find a spot on mass ave, east arlington.
I like local, family owned small store.