Glass Doctor of Snohomish & Skagit Counties

If I could rate this company with 0 stars, I would! I dropped off a glass shelf for a replacement estimate. The edges were beveled and the corners were rounded so I figured it may take a few days for them to come back with a quote. I called numerous times and spoke to the receptionist and could not EVER get a call back. I waited SIX weeks and finally just went and picked it up. Took it to Bud Barton’s Glass in Marysville and had a new one made in a couple of days. Seriously, are you kidding me?

Do not take your car here for windshield replacement. We had them come out to replace the windshield on our Honda Element. The next time we drove the car one of the prices they had to take off to switch out the window fell off while we were on the freeway and was promptly run over. We bought a new one for $ 58. The next time it rained we noticed the windshield was leaking so we went back in to have it resealed. The next time it rained we learned it was still leaking! So we called back to Glass Doctor. The person we spoke to said it sounds like it was a bad install and they would redo it. When we had that done the same tech did it. This time he glued the side piece to the car because he couldn’t get it to go back on right. He said that he would order a new part for us and get it to us the next day. A week later we had not heard anything so we called and left a message for the shop. A week later still nothing. Another call, another message another week goes by. Finally, we call again and schedule the new part to be put on. That week we got a rock chip and took it to a different place to get repaired. As soon as they saw the windshield they said that we should get it resealed because they could see at least 2 places where it was not done correctly! 1 star is too good for this place. Take your car anywhere else.