Cusumano & Stuver, DDS

Had my first appointment with this office today, and I was genuinely impressed. Friendly, efficient front office staff, hygienist was really nice, and Dr. Stuver was friendly, a good listener, and seemed really smart. Highly recommend!

Great customer service. Professional front desk and hygienist staff. I appreciate that the dentists are always thorough during my visits. The billing process could have been smoother.

I take myself and my kids here. It’s a big outfit. Dr Reyes is our dentist. He is fantastic. Saw me last minute once for some awful gum pain and fixed it right up! Couldn’t ask for better. The office staff are awesome and friendly. And they are great with kids! You get to wear shades for the visit during the cleanings. Helps to not think about what they’re doing :). But their cleanings are pretty painless.

I’ve been going to Cusumano for a few years now and he’s be far the best dentist I’ve used.
When I arrive I’ve never waited for more than 5 minutes before being seen. The dental hygienist is always very friendly and knowledgeable.
The location is super convenient and the staff have always been extremely courteous. I highly recommend this practice.

I moved to Clarendon and decided I should get a new dentist in the area, close to the house. I found these guys on my insurance website as being in my plan, and the reviews seemed favorable, so I gave them a try. I went in for a routine cleaning and checkup in March 2013 (and to monitor a root canal I had in 2011), and was told everything looked good, but there was a small dark spot on the right side that we should keep an eye on. No problem. And no mention of any problems on the left side (where the root canal was done).
Fast forward 9 months to Dec 2013. Pain and swelling on left side. I go to Arlington Dentistry in Clarendon and the xray shows there is a large obvious dark area below the tip of the root. Looks like a root canal I had 2 years ago has gone bad. I called up Cusumano’s office to have the xrays emailed to me so I could see if the problem might have existed previously, and sure enough, it is right there on the xray. So, they failed to catch this problem almost a year ago, and I have paid the price.
Additionally, the office staff was not very helpful after I requested the xrays, especially the manager. The initial person I spoke with had a heavy latino accent which was fine (as I speak a little spanish) but I think she had difficulty understanding everything I was saying. She attempted to hang up to have someone else call back but I insisted that I needed to get the xrays now, so finally the manager got on the line. She was very confrontational as well because the other woman said I yelled at her. However in the end, I did manage to convince her to send the xrays to my new dentist. She said she couldn’t quickly convert the files to JPEG for me, which is annoying but I should be able to get my new dentist to do this.
So bottom line the dentist at this establishment was careless and the front staff isn’t very good at customer service.

Dr. Cusumano is a real dentist. I haven’t had one for a LOONGG time. He explains everything in detail — what you need now, will probably need later, what you insurance will likely covers, and doesn’t gouge you on the costs. Tries to save you some money in fact. What a difference from the last several DDS I’ve had. Plus — he takes his time! No hustle bustle — everything so relaxed.
Staff are also excellent — explaining every detail of your procedures and work being done. Everyone friendly and professional. Great layout for the working area. Parking validated. Egads — can’t wait to go back to the dentist! Told my husband and he’s made an appointment as well.

I was really pleased to find a dentist just a good as my last one from Irvine. This office is very clean and organized. For my cleaning I saw Dr. Reyes. He was very personable! He did the majority of the cleaning and a hygienist finished. Overall the office staff are very pleasant. They also have free garage parking which is really nice!

Went in today for a root canal and filling and was worked on by Dr. Reyes and assisted by Sheyla, best dentist visit I’ve ever had, no pain at all and they were very professional and accomodating. Highly recommended, great location and great staff.

Ever since I graduated and came off of my parents’ health plan, I’ve been slow to find my own dentist because I figure if I don’t address the existence of my teeth, there will never be problems.
But since I pay for a dental plan through my job, I figured I might as well not waste that money. I called to schedule an appointment and the receptionist told me there was an appointment available at 7:50am the next day. I had whiplash from how fast that was.
My hygienist, Ingrid, is probably the nicest human being I have ever met. I had to do a procedure which required numbing via needle — consequence of putting this appointment off so long :(- but she was so thoughtful as to apply anesthetic gel so I wouldn’t feel the needle going in. She also said, «Close your eyes» before she started so I wouldn’t see this giant ass needle flying towards my face. In retrospect, she kind of treated me like a child, but in this situation it is EXACTLY WHAT I NEEDED.
From a financial standpoint, she was very clear about what procedures she was going to perform and what my insurance would cover. She even suggested how I can space out my appointments to maximize insurance coverage. Yay.
At the end she kept thanking me profusely for how great I was and how tiring it must have been to have my mouth open for so long (insert joke here). She also said, «Thank you for being so brave!» which I appreciated, because I was.

I work in the building and had an emergency so even tho they were an out of network provider I had no choice I was in way too much pain. Ended up needing a root canal and saw Dr. Reyes WOW is all I can say. Very professional and great touch it was as an enjoyable experience as one could expect for a root canal. They made me feel very much at ease and took the time to deal with my apprehensions about the DENTIST. All I can say is if you are looking for DENTIST look no further than this place. 5 Stars isn’t enough.

I finally found a dentist! After 2 big whiffs, I came across Cusumano and Stuver. Dr Park and his DTs did a great job. Underground parking is a little hard to see, but once you get into the office they’re happy to validate your pass. THe technicians know their stuff and are always happy to walk you through what they’re doing which is very reassuring.
Until I got the bill! These guys seemed to be eager to do alot of stuff during the 6-​month checkup — which always makes me leery based on my dental habits and history — but provided an estimate that seemed reasonable for me. Of course, my insurer assessed them to be high and they presented me with a bill for the difference. The difference was over 100% more than their «estimate». First time this has ever happened. Last time I will use this place — same old, same old, reaching into our pockets. By the way, I think that the problem was that they told me that they were in network. .. which they weren’t. Seems to be a repeat offender: note Theresa’s comments from ⁶⁄₂₀₁₀

I have been going here for a few years now and have been thrilled with their service. Their staff is always very profession and courteous and make you feel very comfortable. They are available for early morning appointments and are flexible when you need to reschedule. Every cleaning I have had there has been extremely thorough, you don’t feel like they are rushing to get on to the next patient. I have highly recommended this dentist and will continue to do so.

There are a lot of horror stories on Unilocal about bad dental work, but I have had pleasant and completely pain-​free experiences at this office. The staff is professional and they have early morning appointments, which is great if you have a hard time taking off in the middle of the work day. They are in network for my insurance, though, so I have no idea the cost if you have to pay out of pocket.

I’ve been to a number of dentists in the past and closer to home but I kept coming back to these guys. Now I’m just sticking with them. Been about ten years now and never a problem. They are quite busy and sometimes you feel like you are in a machine but they do it well and they crank out good dentistry.
Cusumano is my favorite and I feel like I’ve been growing up with the guy. We both have kids in similar ages and I like to catch up with what’s going on with them.
And last but not least I am super impressed with the receptionists. In a world where people in these positions are getting more and more snotty everyday this is the one place that I can count on to have a smile and be in a great mood. The culture of this office is very good natured.
Give em a shot!

That was surprising. This customer experience felt more like a spa and less like a dentist. Yes, going to a dentist is never fun, but it sure did help that their demeanor was very friendly. They explained everything they were doing. Visiting this office felt personal, something I feel lacking in almost all business these days. I highly recommend this office!

I’ve been seeing Dr. Stuver for over a year and a half now and have never had anything but good experiences with the entire office. Everyone is friendly, and I really feel like Dr. Stuver is genuinely concerned for the well-​being of his patients. Nothing alarms him or rattles him (and my mouth has had some serious issues from another, terrible dentist in Arlington), and he has helped me solve many issues very easily and painlessly from other dentists poor work. Until I found Dr. Stuver I thought finding a good dentist without going into downtown DC was impossible, but they are great.
The only reason I’m giving them 4 out of 5 stars is because they are not an in-​netowrk insurance provider for anyone other than Metlife dental. So you have to pay more $$ to go there because you’ll be charged out of network fees. However, they’re always happy to file the claims for you with your insurance company regardless of the carrier. So for me, it’s worth it, because I know I’ll get good service and be satisfied with their level of work on my teeth.

I went to this office because I felt like my old dentist was just trying to get my money. Wow what a difference! Every staff member I have interacted with has been incredible — friendly, courteous, and determined to meet my needs. My hygienist, Jackie, is really fun to talk to and it doesn’t feel like awkward small talk when I’m in the chair. Dr. Cusumano is very friendly too and I liked him immediately (although he’s a Yankees fan, hah). He explained to me what procedures I did need and why, and which ones I don’t. He was accommodating when I went back to get fillings (I was nervous) and waited until I felt ready to do anything. Today I went in to have a small procedure done and he did it free of charge. It’s hard to find that level of service anymore! I’m very happy with their dental work and customer service.

They are have the warmth and hospitality of a small-​town dentist office with the technology and size of a more urban clinic. The hygienist was very nice and thorough. The Doctor spent a decent amount of time with me as well. Overall, I felt like I was taken care of very well and have no complaints. It wasn’t too hard to set up an appointment either. I highly recommend this office.