Chilly Cow of Boston

Great selection and quality of ice cream. Service was also excellent, as my girlfriend and I were able to ask questions and sample several flavors before settling on our final choice of PB Fudge and Cow Tracks.

I find it hard to go back to places that give terrible service (they were so much more interested in serving and flirting with the young girls that even the ones that came in after me got served before me.) Hilarious. I’m sure those girls can give this place more stars. So even though the ice cream tasted fair, I can’t make myself go back and feel small again. I’ll go to Christina’s in Inman square, thank you very much!

Salted Caramel Cup Custard
’nuff said
(Custard has an egg base and is richer!)

Stopped in for the first time today with my family and we were happy with our experience. Pretty good quality ice cream and decent serving sizes. The coconut was tasty, and as an admitted chocolate Jimmie snob, they got high marks there. They were tiny and there were lots of them. We’d go back!

I love this place! The frozen custard is delicious and I’ve always been impressed with their cookie-​to-​custard ratio (the more cookie, the better!). It’s a friendly, clean place and their product is consistently good!

Chilly Cow canceled our ice cream social catering three weeks before our 200-​person wedding. I’ve included the text of their cancelation email below. They just outright canceled on us, via email of all things, without calling us to discuss options that might work for the both of us. After talking with them, I understood that they only do a few catering events a year, and even though they advertise catering prominently on their website, they are just not set up for catering at all, both logistically and professionally.
They said repeatedly through the six-​month process of dealing with us that they needed two weeks notice to prepare our ice cream and details for our wedding. When I finally spoke with them on the phone once we received their cancelation, I understood that they actually wanted to meet and plan details months earlier, but that was never communicated. We were never made aware of the urgency that they actually needed the information or even exactly what information they needed from us and when. Had we been provided with a timeline of what they needed, we would have been more than happy to comply. I can only hypothesize that the real reason they needed to cancel was the equipment failure that is mentioned in the cancelation email, but they felt the need to twist the blame around to us.
It is so sad that this happened — we loved Chilly Cow and their product so much that we decided to feature them at our wedding, but their unprofessionalism in dealing with this situation in inexcusable. I wish that they had handled this more gracefully, and offered to work with us more effectively through this process. We do have a happy ending to this — within two hours of their notice, we were able to get two other quotes and availability from other ice cream vendors who provided us with detailed information and timelines and communicated very well with us to plan our event. We won’t be frequenting them anymore.
Hi Zachary,
As much as we would like to meet with both of you this weekend, Brian is out of state and I’m not available for the weekend after noon on Saturday. Brian are I are both concerned that the timeframe we are left with will not be sufficient to execute your event to the level we hold as Chilly Cow standard. We need adequate lead time in order to produce the product. At this point, a necessary piece of serving equipment is down and will require some service. There are a few other avenues that we could explore, but we are very concerned that the serving temperature of the product may be compromised and inconsistent as we serve your guests. In light of these developments, we regret to inform you that we cannot take on your event at this time.
Brian & Chris

Their Mootella (nutella) is by far the best Nutella ice cream I’ve had in Boston. It’s hard to find nutella ice cream, or even gelato, in Boston. The Mootella has swirls within a vanilla base — which is different from what most other shops do (chocolate based), so this is definitely worth the extra trip!
Froze half of it in the fridge, and I think I actually like hardened version better than the creamy texture in the store. Either way, great ice cream.

Best ice cream I’ve ever had!!! but can someone please tell me why they’re never selling mint oreo anymore?! it was my favorite flavor, but every time I go to the store — they aren’t selling it. so disappointing :(

Frozen Custard in addition to Ice Cream that is made in House
Great flavors with regular rotation of small batches
Always a good experience
Try the Salted Caramel Custard

This place is open late which is a huge plus. They had a lot of really interesting flavors filled with a lot of dye/​artificial flavors. I went with really simple flavors like cookie dough and it was good.

If you are here, please do try the frozen custard.
I have tried the black raspberry and mango and both were really good. I recently moved to Arlington and this place is already my go to frozen yogurt place.

As someone who loves ice cream and custard, I was very disappointed by Chilly Cow. I love custard that is creamy and smooth, and this custard was not that. It didn’t have the nice texture I wanted and was frozen solid. My mom was with me and had ice cream, and she wasn’t impressed with that either. Overall, not very exciting.

My favorite ice cream place! I usually get the frozen yogurt mocha chip. My husband is a big fan of their frozen custards. They have a great selection of toppings. I am usually not impressed with ice cream places (it’s ice cream, how can you mess it up?), but Chilly Cow truly tastes like a step above the rest

A frequent stop for ice cream (or frozen custard) on a hot summer night, and many other nights during the year. Their black raspberry custard is to die for. The sundaes and most everything else is delicious, too! You won’t be disappointed. Great service!

This review is for the peppermint ice cream. I ordered off the small batch menu and can’t recommend highly enough. The pint of peppermint was jam packed with pieces of peppermint candy. Perfect balance of creamy and minty. Three out of three friends agreed! Couldn’t have hit the spot harder on a hot hot Arlington Heights summer night.
Next time I go back here I’m going to try to sample every flavor on the small batch menu. Blueberry looked mighty tempting, but there are unfortunately limits to my ice cream consumption ability.

Yum, yum, a hundred times, yum. This place is so good. The ice cream is by far the best in the area and the service is always very friendly and helpful. My personal favorites include chocolate chip cookie dough and mint chocolate cookie.
All da yumz!

The ice cream never disappoints here. It’s also nice I can grab a milk shake or even a hotdog as well. Only time I ever have an issue is when they don’t put enough ice cream in my cup. If I’m paying $ ⁴⁄₅ I don’t want to find a hole at the bottom. There customer service can be hit or miss too and they seem to have a high turn over of teenagers, though they seem to have gotten better lately. Also wish they would give paper receipts again. Either way I work down street and we make office runs often because we all agree it’s yum!

I usually love this place but recently there has been way too many cookies in the cookies and cream custard. I know a lot of people will say «Too many cookies! How is this possible?» And what I say is that I’m paying $ 4 for $ 1.50 worth of cookies and no cream. I come here for the chewy, frozen custard; not a bowl of cookies. Just sayin’.

Ice cream quality was good, but poor customer service from surly man behind the counter. Also the «sundae» was just the ice cream and fudge. Whipped cream cost more?! Don’t be so cheap! Too many ice cream options for a poor experience.

I’ve been going to chilly cow for years (since it opened I believe) and while they aren’t like Brigham’s, they are probably the best ice cream parlor around Arlington. If you are with a group, get a monster. It’s a Banana split on steroids. Unless you’re counting calories. They have a huge selection of flavors that usually change depending on the season, but the ice cream is fresh and I’ve never had a complaint. While a lot of flavors are limited in the fall and winter, they still have the classics. If you want something different, get the dinosaur crunch! It’s my personal favorite.
Pricing is very reasonable. The monster sundae is a great deal for 12 bucks too.

I am a big fan of the frozen custard here. The «smalls» are also pretty generous. I think the ice cream/​frozen yogurts could probably be colder though; mine always seem to be pretty melted by the time I finish paying. Overall, lots of good flavors and good quality

I am already tired of the trend of «healthy» froyo places with the LED colored lighting that have popped up in Arlington and Somerville and Lexington. Have you ever actually looked at the ingredients at those places or calculated the calories after you’ve loaded up on gummy bear toppings? If you’re interested in health and diet, you’re better off avoiding sugar and all those unpronounceable ingredients.
If you are not concerned about eating sugar and want a frozen dessert, try Chilly Cow! I love this ice cream shop. And if they have the flavor you want in custard, get it! It’s not easy to find a shop that makes it’s own custard.

The Chilly Cow surprised us with a summer treat quite unexpected for a frozen yogurt/​custard shop: it was Lobster roll, and affordable at that!

I’ve been doing this thing where I tend to ignore perfectly decent places that are within walking distance of where I live. I’ve decided to stop doing that. Chilly Cow is no Toscanini’s or JP Licks, but if I’m in dire need of some frozen goodness (or should I say «chilly goodness,» perhaps?), it’ll do just fine.
They serve both ice cream and custard, so I figured I might as well try a scoop of each. I opted for the Nutella ice cream and the Razzle Dazzle custard. The Nutella was pretty standard, and featured a very light Nutella flavor, nothing overly sweet, but it was nice and creamy. I think it was supposed to have chunks of real Nutella mixed in, but there was only one to be found in my entire scoop. Frown.
I was a bit happier with the Razzle Dazzle, which is a good thing. With a name like that, it better impress! It consisted of vanilla custard with swirls of raspberry and mini dark chocolate raspberry cups. The custard itself was slightly lighter and less creamy than the ice cream, but it was still quite good. And if you know me, you know how I get when I see anything raspberry flavored… So me and my taste buds were pleased to find that the raspberry cups and swirls were quite plentiful.
Is Chilly Cow the best ice cream you’ll find in Boston? No. But with summer right around the corner, I am glad that they’re just a hop, skip, and a jump from where I live, even if it took me three years to give them a try.

It’s not bad, but it is not stellar and wonderful either. If I want to indulge on really wonderful ice cream, I will buy a container of Coop’s (Berman’s Liquors) or wander out to Carlisle for Kimball Farm. Even though I walk past this place regularly, my occasional visits have never led me to any sort of compulsion to wander in on a regular basis.
If you are in Arlington Center and really want ice cream, it’s okay, but don’t expect the ice cream gods to sing.

Of all the frozen icy goodness places around Arlington, Chilly Cow is my favorite. I prefer the creamy, fatty ice cream and custard over healthy fro-​yo with fruit on it, but that’s a personal preference. I enjoy the special (but not over the top) flavors like nutella and salted caramel (I still dream of these. mmm). The service is always super nice and chipper — I love stopping here on a hot day!

I used to come here from time-​to-​time when I was north of Boston, but kinda stopped, especially since Abbott’s opened. But I was in the area recently and gave it a go…
I usually go for the frozen custard here. The coffee is one of the strongest coffee ice creams/​custards I’ve had around. The flecks of bean just gives it that extra kick.
The vanilla brownie, however, was the opposite: weak as heck. There was no vanilla flavor, and the brownie was almost non-​existent. It was just milk and a bit of an oreo taste to it. The custard wasn’t the smoothest either.
I like Abbott’s more, but come here if you’re in the area and need some frozen custard.

Our go to ice cream place. Skip the custard, the ice cream is amazing. Our favorite is dinosaur crunch. It is blue colored vanilla ice cream w/​cookies and marshmellows. Recently had Purple Cow which was raspberry icream with chocolate chips and white chocolate chunks. This was outstanding. I usually don’t like raspberry flavored things, but this was perfect. They do good shakes as well. This place is always jumping in the summer and for good reason. If you’re in Arlington come here for dessert.
Prices are 2.50 $ for a kid (1 big scoop) and $ 3.75 for a small (2 scoops). We’ve never gone bigger. Usually 2 scoops is enough for 2 of us for a snack.