Carter’s BP

Took my SUV in for an inspection, they were very nice people. I had a problem with the covers/​lens on my head lights.
They used a cleaning agent to help clear the «fog». This improved the lens and passed inspection. I was worried that it would cost but I ask what did that cost? «nothing, happy to help»
Thank you you for that…
Only did 4 stars because the organization is difficult, and parking /​access is very rough.
Gas was 1.99 today… awesome!

Have used them for basic things, inspections, oil etc… Always nice and friendly.
Parking can be tight.

For basic maintenance such as brakes and struts, Carters BP does fine. Anything more advanced, they fail.
However, the *new* owner does not accept responsibility for cars at his property. My car door was banged-​in while at his shop… and he refused to provide insurance information. He even refused to give me the spelling of his name. He would just say «not my problem» and for me to talk to his mechanics.
Sadly, I currently have two cars with body damage from this shop.
— The first body damage occurred while the mechanic was driving the car. The mechanic told me about it, and assumed responsibility. The pinion gear of the Porsche 944 transmission went bad, and beyond the shops ability. This incident was just reality and no ill-​feelings resulted.
— The second body damage incident occurred after attempting to get a Mustang rear gear installed (not broken, just wanted a different ratio). After the car sat in Carter’s BP lot for three months, I got frustrated and retrieved the car. Then, discovered the passenger side door was caved-​in. Carter’s BP owner blatantly refused any responsibility and also refused to give me the spelling of his name.
I have been a long term customer with multiple cars. I easily averaging $ 5K/​yr of mechanical work at this garage (plus gas). But, with the new ownership’s attitude, this will stop. I am not certain, but I think the new owner’s name is Asama. Obviously, bad-​feelings now exist… and my car’s work is still not done.

I went here for a routine state inspection (I was due!). They did the job AOK. It cost $ 16, as expected. I was looking around for a place as my usual places would have put me in a queue for 1 – 2 hours. I came to place as I saw a sign for $ 3 off inspection/​emissions tests. Unfortunately I learned that the $ 3 savings is only if you do the tests between the 5^th and 25^th of the month, when things aren’t busy. The guy was like «after the 25^th and before the 5^th, we are busy regardless».
So if you want to save money on your inspection/​emissions tests, come here between the 5^th and 25^th. The parking lot is SUPER TIGHT though. After every car was done, it was like playing a real life game of Gridlock. But it was worth it to only have to wait 15 minutes to get my inspection done… and they filled up my tires with air for free (my tire light was on…).

This place is right by my apartment so at first I just would stop here for gas real quick before heading out somewhere. Then it came time for my inspection and emissions so I came here because it was so close. Mechanics were friendly and finished in less than 30 minutes. So I was on my way and pleased.
Next trip here I had bought some new rims for my car and when they were delivered came here so I could get them on and the old ones off as quick as possible. They charged me a nominal fee to swap them out and did it quickly. While doing so they noticed that a lot of my bolts were losing the threading on the inside which obviously can lead to huge problems like losing a tire on the highway. They showed me and recommended I get new ones which of course I did. They must have had them in stock or something because it took them virtually no time at all and were practically free which made my day.
My most recent trip to this place was for emissions and inspection yet again. I procrastinated and went on March 30^th which was a horrible idea. Not because they had huge wait times (there were a few people there though) but because I knew I wasn’t going to pass and they would have to fix things. First my blinkers didn’t work. I had taken my car to firestone (never again) twice they cost me hundreds of dollars and couldn’t even tell me what was wrong. Here they charged me $ 35 for a diagnostic (some places charge over $ 100) and found the problem right away and ordered the part which only cost another $ 30. Perfect, I went home they called me about an hour later when they got it and installed it in no time. Next I had failed the emissions because my front 2 O2 sensors needed to be replaced. They didn’t charge much more than the cost of the O2 sensors which was great because I know they are kind of expensive for something so small. I have replaced my O2 sensors before by myself and the front 2 are such a pain in the neck. Without having a lift its hard to get under the car and without being able to drop the exhaust completely off its a hard to reach spot for the front ones so I would gladly come here again and have them do it for me.
Great, friendly people, better prices than just about anywhere I have been to. Nice to know that they don’t over charge for labor like some places seem to, yet I have never had a problem with any of their work. I will be coming here for all my scheduled maintenance and any issues that come up as these people are exactly what I want in a mechanic. I am in no means a mechanic but I know my way around the car so paying insane amounts for labor costs on simple tasks seems insane for me. I understand why labor rates are how much they are but if me (not a mechanic) can do something in 1 hour why am I being charged 2 hours of labor for a mechanic to do it? Never have that issue here and will keep coming back time and time again.