Arlington Library

my first visit to the local library. I moved to Arlington in June 2014. I came up to the parking lot from the south end and could not find the entrance. The shrubs are over grown and make me question if my vehicle will be safe from smash and grabs. This has happened to me before at the Mill Creek Sno-​Isle. Once I circled the lot/​street I could make out where the entrance was.
Once inside it is quiet and not many people inside.
I would like to see improvements to the outside and parking lot.
I will not come here after dark. I do not feel safe walking in during the afternoon as is.

Yes, the staff does talk about whatever is on their minds… so. Yes, this a little hole in the wall library… so. If you stand around, the staff probably will not notice. However if you were to ask for help, they will help. This is a family library and they make you feel that way the minute you walk in.

I don’t know why someone reviewed this place with 5 stars? With my review I am going to attempt to balance out the overall rating score.
This little hole-​in-​the-​wall establishment is probably Sno-Isle’s most poorly run library. As a teacher I am always exploring the learning opportunities throughout the county and have visited nearly every one of Sno-Isle’s libraries.
Here is what I experienced in Arlington:
2 librarians standing behind the counter chatting about their medical ailments, and rather loudly too — perhaps they forgot they were in a library?
I am accustomed to using the self check-​out and online reservation services, so I rarely elicit help from a librarian, but on today’s visit I needed some customer service.
I waited patiently for the librarians to notice me, as I stood at the counter. Meanwhile, another patron pushed forward to the front of the counter and interrupted the librarians’ conversation by commented on her own medical ailments. The three of them them proceeded to converse about health insurance and medical costs while I continued to wait for customer service. Finally, I had to say «Excuse me…» to which, the librarians gave me a dirty look as if I was inconveniencing them.
Very poor customer service — this is where our tax dollars are going.