I am not one to complain much about a restaurant but this one definitely is deserving of a complaint. I made a reservation for Wildfish in Arlington Heights on 2⁄22 through Open table. I received an email today, 2⁄23 that the reservation was cancelled. I was at the restaurant and used my Groupon(first time at Wildfish). This morning I left a review that wasn’t too favorable on open table only due to what we felt was poor service having waited 20 minutes for someone to approach us for drink orders. Don’t get me wrong the sushi wasn’t terrible but it wasn’t the best either. This evening at 5:15PM I received the cancellation of my reservation(1 day after I ate here) with no point credits most likely due to my review. It is funny how my groupon was immediately redeemed by the restaurant on 2⁄22 at 8:51PM and how my credit card was charged in the amount of $ 61.00. This restaurant was not a good first experience which to me is shocking you would think they want your business and go above and beyond to serve first time diners. I am not hard to please and clearly their actions show how they are not very reputable. What a shame!
Michael G.
Tu valoración: 2 Arlington Heights, IL
High priced, dark place with good sushi. The wait staff are clueless, and inflexiable. If you ask for something slightly changed. You will be told no quickly. You may get shocked when you get the bill.
Sasha C.
Tu valoración: 1 Chicago, IL
What happened to this place? It used to be so good now it’s just complete garbage. Terrible food and even worse service. The fish does not taste fresh and the rolls have WAY too much rice. Separately, I wish I have read other reviews about Groupon users before I bought and came here. They never said anything about not being able to combine Groupon with any other offers, I even told the hostess that I have a Groupon, made a reservation as instructed, yet the server let me order without letting me ahead of time. I love how they said«oh just use it next time.» As if I will ever come back! Now I know why there’s no one at the restaurant. DONOT waste your time and come here!!!
Amanda M.
Tu valoración: 5 Elgin, IL
Sashimi is so fresh. Martinis are delicious. The waitress makes them from scratch. For example, the mango martini comes out perfectly chilled with real mango freshly pureed. Every time I’ve ordered a martini from here it takes at least 10 min to make. It’s like her delicate little Asian hands are making love to the fresh fruit and vodka. The end result Uke-Mochi-No-Kami, goddess of food. Sooooooooo good.
Dieter B.
Tu valoración: 1 Chicago, IL
Done with this place. The sushi portions are laughable. The value for your $$ is pathetic.
Anthony D.
Tu valoración: 1 Palatine, IL
They wouldn’t give me a separate check so I couldn’t use my Groupon, are you kidding me! One person in our group got a special so they said that voided the Groupon for everyone. Poor customer service we will never be back. If your looking for sushi try Sun Shui anyway.
Apple R.
Tu valoración: 2 Near West Side, Chicago, IL
Bought a Groupon to try it and was disappointed… The shrimp tempura roll was cold and sort of stale as if the shrimp tempura was made hours ahead of time and then rolled into the sushi roll… Then we ordered another roll with crab tempura and it was cold and stale as well… we will not be returning.
Rick G.
Tu valoración: 5 Hollywood, FL
Lots of excellent and very unique sushi options here. I highly recommend Lobsterpuss and Sexy Dragon rolls.
Ken H.
Tu valoración: 4 Elk Grove Village, IL
Very good food, a little pricey but very good. The fried scallop appetizer was awesome. Got a few rolls as well, I really enjoyed the crunchy spicy tuna. As for desert we split a truffle gelato thing, I forget what it was called but it was pretty good.
Lauren P.
Tu valoración: 5 Bolingbrook, IL
Excellent!!! –five minutes from work –lunch specials –very cute décor and set up –that Teriyaki chillers sea bass lunch box… Need I say more?! Everything is fresh and definitely quality!!! Will have lunch here again soon!
Megan M.
Tu valoración: 5 Rolling Meadows, IL
I have few words: This place blows me away every time!(Note: If Paul is around, request him!) The«Wild Spring Roll»(a frequent special) and the«Kiss of Fire» are knock-out rolls! On the whole, a little pricey, but totally worth it! And the«last Wednesday of the month all-you-can-eat sushi» special is out of this world! Love, love, love!!!
Johnny M.
Tu valoración: 3 Brunswick, ME
We came here on a Wednesday and had a good, not great, experience. The food was absolutely above average for a sushi joint, but nothing blew us away. We started with the Dragon Fire for a light appetizer and it was served with a quick fire from barcadi-151, which was a cool way to start the dinner. The food itself was good, a little too fishy tasting for me(I think the eel was the culprit of that) but I’m sure someone else might really enjoy this dish. For main course sushi we ordered salmon & avocado(average at best), crunch mama(a seasonal special) and crispy spicy tuna(excellent). The crunch mama had decent crab, avocado, cream cheese all deep fried with unagi sauce and wasabi mayo. The cream cheese added an interesting layer to the otherwise unspectacular roll. Finally, the crispy spicy tuna was a traditional spicy tuna roll only with rice fried to crisp on the outside. The nice crunch from the rice really elevated the dish to a whole ‘nother level. One last thing– our service was below average. It took about 10 minutes for us to even get water! Athough we were kind of secluded behind a wall, we both expected better service than we received. I would have given 4 stars if the service was what you would expect from a relatively expensive restaurant like Wildfish. I hope to get better service when I return. All in all, the food was very decent and I would have no problem coming back here for a local, convenient sushi lunch/dinner.
Nancy S.
Tu valoración: 4 Wichita, KS
I love this restaurant! Very fresh sushi and a long and diverse menu offering many fusion choices. Choose a roll with the 151 fire feature, makes the meal elegant and exciting. The staff is friendly and service genuinely exceptional. Very nice atmosphere for a date night.
Jillian H.
Tu valoración: 4 Naperville, IL
I’ve been on a sushi kick for the last couple of years with the goal of trying as many sushi restaurants as I can. I typically order one regular type roll, usually spicy tuna and then a couple of specialty rolls. This time I ordered a spicy tuna and a spicy octopus. Their spicy rolls are really good. I ordered a Tuna Gone Wild roll that was suppose to have 4 types of tuna but I was hard pressed to find any tuna. The honey-wasabi and ponzu was great but overall the roll was disappointing because of the lack of tuna. The Green Turtle was amazing. Nice presentation and good sushi experience.
Melissa W.
Tu valoración: 4 Wauconda, IL
I absolutely loved the sushi here! We got an appetizer and 3 rolls to share between 2 people and we were stuffed! I would say the cost is on the higher end for sushi but for the size and quality of the rolls makes it worth it. There is occasionally a Groupon, so check that out before going. Getting seated was a little bit of an issue to start. The hostess seemed overwhelmed(it was 7:00 on a Friday night) as there were a lot of couples coming in as well as a larger party. After a little confusion and a short wait we were able to get a table. We then had a bit of a wait for our server to come over after being seated but after that, the service was great. In the future I’ll make a reservation! The street parking situation around the restaurant is a pain; I recommend just going to the underground parking garage, from there the stairs lead right up to the restaurant.
Nancy L.
Tu valoración: 5 Addison, IL
My absolute favorite sushi restaurant in the suburbs with the most unique maki combinations I have ever tried and beautifully plated… yes it may be pricey, but it is worth every penny. This isn’t ordinary sushi… it is hand crafted by a sushi master. Have been here a handful of times and tried many, many nigiri and maki rolls. I always start with the Dynamite sushi appetizer, rice paper wrapped fresh salmon with a nice mint leaf(this is truly dynamite and the mint takes this to another level). The White Sox(another favorite, the sushi that is :) Wild Volcano, Crunchy Muffy is more untraditional, but still delicious. Love their specialty rolls and they are large as well. Stuffed Mushroom app was delish too… everything I’ve had here was fresh and completely satisfying. In addition, they make GREAT cocktails! Cosmo’s always hit the spot & they do not skimp on the alcohol :) Dining area is definitely cozy but I always make reservations prior to going and have never had an issue getting a table. Staff is super friendly, in fact on one occasion I wanted to try the Uni special. Within a few minutes the manager approached me stating the Uni was not fresh that night and she was going to comp something else in place of the Uni. I was so impressed with the fact that she was honest and straightforward rather then just sending this out…(I’m grateful to have avoided food poisoning that night). My friends & I take advantage of ‘girls night’ by going the last Wed of every month…$ 40 all you can eat sushi. Make your reservations early! Surprised on the low stars here cause this place rocks sushi!!!
Alex G.
Tu valoración: 4 Northbrook, IL
Definitely one of the best sushi in the suburbs. 5 stars for food, 4 for atmosphere and service. Quality is still there, but being patron for mant years, I observed decrease in service and food consistency. Yesterday we had to send back our favorite rainbow roll. It wasnt done right at all. Service is a bit slow and chaotic. However, we come there for food, and it rarely disappoints. Better than Wildfish in Deerfield. We recommend kiss of fire, rainbow, gren dragon rolls, combination sunomono. Nigiri abd sashimi are also high quality. Trust me, most of the other sushi places in North/Northwest suburbs are noticeably behind Wildfish.
Amy W.
Tu valoración: 5 Arlington Heights, IL
This is my favorite sushi place. I am a local and have dined here for lunch and dinner many times over the years. We also regularly order carry-out. I have always been impressed by the quality of the fish here. That is the foundation of all kinds of sushi, and without great fish, the dish is sunk. I have eaten pretty much everything on the sushi kitchen side of the menu. The sashimi is served with good portions and lovely presentation. The nigiri is similarly well-cut and plated in a lovely fashion. The chefs go all out to design lovely rolls. The seasonal rolls are usually both creative and outstanding. They are cute about the names – many have a Chicago sports team theme. I am hard pressed to pick a favorite – but any of the spicy ones are great. Tuna Gone WIld, Triple Threat, Spicy Salmon Maniac, and many more. We have always loved the asparagus beef appetizer. They have a nice sake menu. I’ve always felt that the tea could be brought up a notch. Serving tea bags? Not up to par! The service here over the years has usually been fine. I feel they have a fair amount of turnover in the waitstaff, I remember servers from years ago that I haven’t seen there in a long time. I would highly recommend trying buffet night to get a chance to survey many of the their offerings so that you know what you want on a return visit. I also love the bento lunch boxes – the generous portions of sushi usually have me bringing some home. The décor of this one is based on bold green and red. Their door is near the movie theater, and conveniently right across the way from the parking garage door. Really handy in the winter!(They have no customer access from Arlington Heights Road). There is ample parking in the underground garage.
Yanja B.
Tu valoración: 3 Manhattan, NY
Holy tuna!!! Basic everything on this menu was tuna… Which is awesome if you’re into that. Sushi is okay, nothing memorable. Service was friendly and fast.
Megan M.
Tu valoración: 4 Arlington Heights, IL
6 stars for food, ambiance and menu. 3 for service. I’m a very lucky girl, with amazingly incredible friends, who bring me out and help me truly experience sushi, unlike ever before. The three of us were seated and started with spicy tuna seaweed salad and steak tartar. Both incredible, fresh and flavorful. Perfectly plated. Next came uni shots!(Apparently this is one of the few places that actually serves uni) Uni shots with quail eggs, unlike anything I’ve ever tried– and quite a delicacy! We were just getting started… My girlfriends boyfriend is from Japan, this made our sushi experience unlike any other. We let him make all the decisions. Next came a plate of sashimi with tempura shrimp heads, and sweet shrimp sashimi, tuna, salmon, sea bass, and squid. We decided that wasn’t enough, ordered a second bottle of sake and dove into some nigiri. Toro, super white tuna, sea bass and uni. Toro was ridiculous. Unlike anything I’ve ever had! Very well plated, fresh and delightful. Miso soup to end the dinner, and green tea icecream as a close. The waitress just seemed annoyed by us-with a fake smile. We waited quite a bit in between orders, and ordering. It didn’t ruin the Neal, but that would have made it perfect. Sushi will never be the same again– I’m open to new experiences– bring it on!