Dick’s Sporting Goods

After going to the ends of the earth to find snow pants in the same size, for twin boys, at a great deal (because let’s face it, who knows how much snow we’ll get this year), these guys totally came through for us. We shopped online and drove all the way from Highland Park to purchase them here. Compared to the Target website, Dick’s keeps their inventory up-​to-​date online. If it indicates that an item is at a particular store, you can expect to find it there.
Why the three stars? This store is a bit grumpy and sad. It’s not your fancy two-​story layout (so I might be grumpy too), but I certainly didn’t feel the love. Here it’s not about the customer service at the counter, which we didn’t really come for, but I have to admit to enjoying the special attention I get at the other locations. Isn’t that why we still shop in physical stores?
Take note, our snow pants are the store brand, and they are completely awesome!
Come for the inventory… not for all the other stuff.

Worst experience ever at this store. The customer service is a joke. Cashiers are very unfriendly and unfortunately the management does not understand how to perform crowd control when multiple people are waiting in line and then they decide to take people from the back of the line and put them first.

Average dicks sporting goods with a huge selection of items. The staff is very knowledgeable and helpful and are Friday. They have just about everything you need. Some prices seem high but that is just my opinion.

I have had several bad experiences with this store. This is second time they didn’t take security clip off shoe and funny the alarm never went off either. Scott the cashier was rude I asked for a gift box his answer «you should’ve done your shopping earlier» we ran out of boxes. How does a store this size run out of boxes. Especially at Christmas time? Scott’s crappy attitude and to top it off I have to drive back to remove this tag. I will never shop here again.

Getting someone to help you is nearly impossible. To make matters worse, the cashier got noticeably irritated because I didn’t want to sign-​up for their rewards program. I wont be back.

I think this store is pretty great, they have a big selection of shoes and equipment. And it’s nice just browsing around in such a large store, the staff is also pretty friendly.

The only thing they don’t let you do yourself is check out.
Looks aside, this place is consistently terrible.
But why, but why?
It’s a giant store filled with tons of employees who scatter like light to cockroaches when a customer walks through the doors.
Usually, I’m a pretty self-​service kind of guy. But, if you see me pacing around something looking confused… you should assume I either need help or I’m a wondering crazy. Most likely it’s the former.
I don’t think I’ve ever purchased anything from here. The prices never feel competitive and the store is laid out pretty poorly. I always feel lost with no map (or employee help).
It’s the simplest thing that would go the longest way. Say hi, ask if I need something, show me where it is and be friendly when I check out. Ignoring me will get your no where.