Enterprise Rent-A-Car

Best service ever from a rental car company. Friendly, helpful staff who remember my name when I come in 3 – 4 times a year. Cars are always clean and ready to go. I rarely use the pick-​up service but it’s nice to have when I need it. I just wish they had a CarShare pod on site.

I rent frequently for work and these guys always take great care of me. For a portion of the year I get a long-​term rental and they’re awesome about either swapping it out if the vehicle isn’t a good fit (I’m looking at you, Prius), or letting me just stop in for oil changes and keep the same car (critical when you score one with heated seats and don’t want to lose them!). I’ve never had a bad experience, the location is convenient, and the wait is never bad. Thanks guys!

This location in Ardmore is simply the best. Sean and Colin run it like a fine oiled clock always pleasant and accommodating cannot say enough good things about these guys. I have been dealing with this office for many years corporately and they never disappoint my clients. When I need them personally they never disappoint me either. If you need a rental in Philadelphia’s Main Line call these guys they will take very good care of you.

I’ve been an Enterprise guy for years, what with their ability to cheerfully pick you up which is very useful.
This particular office in Ardmore was just minutes away from me in Wynnewood. After shipping my car to California recently, I needed a car to do a variety of last-​minute tasks before ultimately moving myself away from Philly and their frighteningly deep, persistent potholes.
That one perk about Enterprise, being able to pick you up and drop you off makes me a devoted customer. This office was conveniently close, with friendly counter staff and good selection of late model cars,.

Excellent service. Staff was very helpful and friendly. Even got a rose for Valentine’s Day! Would recommend!

Service was excellent! Thank you Da’sha for your kind courteous service. You are very informative and made my purchase so easy. Will definitely return. Oh and yes the vehicle was great.

Enterprise always delivers a clean car. The employees are personable and take an interest in their customers. The ability to get a srive home after a long week of driving is a bonus. Thanks

I first came here years ago when I used to lived in the area and used Orsini next door. It was so long ago I don’t remember anything, and before my time with Unilocal.There definitely wasn’t a bad experience or I wouldn’t have been back recently. I came here with my girlfriend because she was in an accident (some dimwit sided her while changing lanes without looking). I went with her to drop off the rental and was pleasantly surprised by the work atmosphere that I observed. Having dealt with many enterprise locations, with my experiences being on par with most car rental places or not really stellar, I wasn’t expecting any different. But, the guys here seem to really enjoy working together, even though the office is physically small in size. There were other customers there besides us. Basing on their conversation, it seems they get frequent regulars and I wouldn’t be surprised. The gentleman being attended to was having conversations with pretty much everyone there, as if they were friends. It’s rare nowadays to find customer service where the reps actually care about their customers and making their life easier, instead of just turning customers over for the sake of business. I even had a short conversation with one of the guys there, Matt, who walked out from behind the counter to send us off as we were leaving. I felt like I was leaving a friend’s house, the people there are so nice. It was weird but a nice feeling. Being a business owner, I know the importance of customer service and these people really have a good system going that works and should be modeled by other car rental places.
This location definitely is one to work for if you’re looking for a job or do business with if you’re in need of a rental… just like their commercials!

Top notch service! Their threshold for cranky and rude customers is really high. All the employees I’ve encountered here have been extremely patient and kind whether on the phone or in person. This team exudes a healthy morale which shows that the administration is well managed. If I could give a gold medal for customer service, they would win it in a heart beat. Keep up the efficient, thorough, and compassionate service!

Great rental experience. Car was in great shape with low miles. This might have been the cleanest rental car interior I’ve ever experienced. I took off one star because the gas tank want full on my vehicle. I’ve kind of come to expect this from neighborhood locations but it would be great to get the car with a full tank. Also the associates here offer insurance but aren’t overly pushy which is much appreciated.

Tucked into an industrial type building next to Orsini’s Auto Body Repair and the infamous «Rusty Nail» bar you’ll find Enterprise.
This location is pretty great — Ed and his team are always friendly, helpful, quick and professional. On one return they asked me how I liked the car, I casually mentioned I was not a fan of where the cup holders were, not complaining at all, just mentioning it, and was immediately offered a free upgrade card for my next rental. On another rental I asked if any car in my ‘class’ had bluetooth and was offered two, and they helped me sync my phone.
This location goes above and beyond, and I am happy to be their customer.

Extremely impressed with the level of customer service here — the agents were friendly, educated, and made my experience great. I will come back here!

Very friendly staff and great follow-​up to ensure everything was going and went well with my rental. Zero issues, smooth transaction. Will use moving forward when a rental is needed.

This experience could not have gone any better.
My car was t-​boned a few weeks ago, and I needed to get back on my feet… transportation wise. My insurance company has a direct bill relationship with Enterprise and I was a be leery — I generally rent with Hertz when I rent a car, but I have dealt with Enterprise in the past.
I was taken care of by Kim who got me in and out in no time at all! I was given a call the next day to make sure everything was going well, which was a nice touch. Everything was just so smooth.
I’d definitely rent here again.

Isn’t it great when it works just like the commercials? They pick you up and drop you off just like they say. These folks have been my local rental care choice for many years. Like most people I don’t need a local rental often but when I do I go straight here.
Their paperwork is easy and they do a nice job of coordinating with your insurance and local repair/​body shops. Their cars are clean and they have a decent variety. I wouldn’t hesitate to go here again.

Lets start things off with the facts. I had a fender bender during a cold night in December. Had just come from a screening of TRON. Maybe the 2^nd best Sci-​Fi movie I have ever seen.
So because of the accident, I needed a rental. First thing I say to myself is, if I get a Civic, I’m in real trouble. And sure enough, when I get there, they have a Civic waiting. I pull the man from behind the counter, and inform him that between you, me, and the wall, a Civic doesn’t work for my husky and hearty build.
This guy proceeds to give me the runaround, and I mean 110% screw job style. I am getting thrown around jargon like «opt out and decline» and «pro rated per diem.» Now I had a cousin who sold used Coffins out in Mifflintown, so I know about sales and screw jobs. Once you can confuse ‘em, you’ve got ‘em.
I call the guys bluff. I ask for the manager. Long story short, I won. Manager hooked me up with a Chevy Malibu, with free Sattelite Radio. I had to pay for the upgrade, but the Radio was worth it. Found a legit station that airs old weather reports from the 1940’s.
Overall. Enterprise did 1 thing well, they picked me up. Other then that, I’d have to think Budget or Hertz will get a really close look. I owe it to myself.