Brausen

This place is more expensive than most, but the work you’ll have done here is great quality. The staff is extremely friendly, understanding and helpful, and they get work done quickly. If you don’t mind spending a little more for great quality and service, this is the place to go.

We continue to be impressed with Brausen — Arden Hills. This is a company that truly understands the importance and benefits of quality customer service. We had pretty much decided that all auto shops were just going to be rude and expensive, until we finally found Brausen! We feel like we’ve finally found an auto shop that we can trust.
We’ve had our cars serviced here several times and worked with both Jake and Dave… we were extremely pleased with our interactions with both of these guys. Most recently, we had to have a complete engine replacement. With a job this expensive, we felt we had to be educated and get 2^nd and 3^rd opinions. The competition confirmed that the engine replacement was our only option, and that Brausen’s prices and customer service are far superior. We were thankful that Brausen was the best price, but, honestly, as long as the price was in the same neighborhood, we would have still used Brausen because of their customer service. The guys here treat their customers with respect, they work hard to make prices reasonable and fair, and they seem to be more concerned about keeping business for the long-​term and earning repeat customers, rather than making a quick profit.
The formula is working for us… we plan to keep going back!

The staff was extremely nice and genuine. They took the time to explain to me what was going on with my vehicle and they were never condescending (like a lot of guys I have talked to at other auto repair places over the years). They were very speedy with giving me a ride to my home and picking me up again so I didn’t have to wait at the service center for 4 hours. I also felt they were very honest when explaining what was wrong with my vehicle and made honest recommendations that could save me money in the future, but did not guilt me into getting them done. I would definitely recommend this Repair Center to a friend.

I had a great experience here. The Guys were friendly and I’ve been having repetitive issues with my tires (spending hundreds of dollars). When I went to Brausen’s they didn’t try to up sell anything and the price was reasonable compared to what I’ve dealt with at large dealerships and department store car centers in the past. I definitely recommend.

The guys at Brausen are absolutely fantastic to work with! They offer outstanding service, for both the car AND the customer. They clearly explained what was going wrong with my car and where each of the costs came from. They were able to complete a 6 hour job within 24 hours of bringing it in.
In addition to all of this, they offer a discount for Bethel students like myself (and probably Northwestern, too), since they know how much repair costs suck for college kids. They were also kind enough to replace some worn belts free of charge for me! To top it all off, they vacuumed out my car and gave me a code for a free carwash.

My car broke down in St. Paul far away from my home in uptown approximately 1.5 hours before their close. By the time my car was towed over there, there was only a few minutes before close. I asked to see a phone book to call a cab, and the manager immediately offered to drive me back to my house at 8 PM on a Thursday night. Absolutely impeccable service. Prices are good, they are honest, and they did not try to upsell me at all. All-​in-​all, great experience.

Whenever I need a minor auto repair, I usually go to Brausen. The dealers are too expensive and too slick willy for my taste. The guys at Brausen are down to earth and very patient with the barrage of questions I usually throw at them. Like all places, they do try to upsell you on other repairs, but aren’t pushy. Once you say no, they let it go.
I’ve had tire repairs and a few minor engine repair work done there. They also do milestone tune-​ups on all cars at a much cheaper price than at the dealer.
It’s nice to have a neighborhood place I can bring my car where they’re friendly, courteous, and not condescending.
NOTE: The Unilocal/​Google map points to the wrong location. They are located on County Rd E between Snelling and Lexington, right across from Flaherty’s bowl.