Communication is not Eric’s forte. He told us he’d get bids to us after coming out to our place and walking through our home and project with us. He took measurements, made notes, asked questions and promised to email numbers to us. Two weeks later we got a «sorry, I’ve been really busy» email apologizing for not having the numbers ready, and a «I’ll get numbers to you as soon as I can» update. No questions, no «let me know if you still want those numbers,» nothing. Two months went by with NOTHING, no word at all. We contacted him again to check in on the bid, he didn’t respond at all. Tried again three weeks later and he has the balls to say he doesn’t have anything for us because he didn’t think we wanted them. We did want them, that’s why we spent a Saturday at our new home walking him through what we would like to do. Glad to know he’s terrible at communicating before contracting with him for a whole home remodel. What a waste of time, don’t bother contacting him.
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Tu valoración: 5 San Francisco, CA
Eric is an amazing craftsman! After multiple bad experiences while trying to remodel our home, my husband and I finally found Eric through a personal referral. Working with him has been wonderful. He is punctual, trust-worthy, and does great work. He’s a perfectionist and truly cares about the job he does. He is an artist when it comes to home improvement, and he can do just about anything. If you have a custom wood project, he’s your guy. He’s done electric, plumbing, custom railing, custom shelves and bookcases, fireplace hearth, decks, stairs, dry wall, and door/window replacing for us. He has great ideas and always finds a way to make things work. My husband and I are so grateful to have found someone we trust to improve our home. We use Eric for every home-improvement project that comes up! I highly recommend him.