Tire Kingdom

Avoid this store. I made an appointment on line for a 5:00 pm oil change. When I arrived they told me the car would be ready at 6:00. I returned at 6:00 and nothing was done. I was told it would be another 30 minutes before they could service the car and then 30 minutes for the service. 2 hours for an oil change when you have an appointment is unacceptable. I was told I was next in line and they compared their services and wait time to a doctors office. Try Pep Boys in downtown Apopka.

Heres the Real deal on this place. This is going to be a long one so sit back and enjoy.
I moved to Apopka about 2 years ago and this place is nice and clean and close to home. So I decided to stop in with My Nissan 300zx one day to have a Power steering belt and a A/​C belt done along with an oil change. My car was running great when I brought it in that day around noon. I knew I needed the belts from the squeeking. I Went to pick it up at 5pm when I got off work the car started violently shaking and wouldn’t fire on cylinder 5. So with $ 275 later and my cars runs worse than when I brought it in. They wanted nothing to do with helping me and recommended another competitor to find the problem.
Went in with 4 new tires for my Wifes Kia Soul on a nice Saturday. They were very willing to install the tires I had gotten a hundred dollars cheaper than them on ebay. I Went that day with my brother and we went to the gym next door and worked out for an hour and a half only to return and find they have yet to bring my car into the bay. So lets just say I was pretty upset that I waited ANOTHER hour and a half! for them to finish. 3 HOURS! TO PUT ON TIRES!
So about 4 – 5000 miles later we go to a Valvoline to have a tire rotation and oil change. The gentleman tells us that who ever put these tire on mounted them backwards. So in technical terms the tires are directional tires and must spin a certain way. TIRE KINGDOM had put 3 of them on backwards. Wow 3 hours and you still cant seem to get this right can you guys.
Now for the reason im writing this review. I brought my Hyundai Tiburon that I had just purchased from a girl on craigslist into the shop for a full inspection. A full inspection that cost me twenty bucks plus I got a oil change done. I had brought it in because of a bad shaking and grinding from the front end. I wanted to know what was wrong so I can order parts for the car accordingly. So after work I went to pick up the car and then behold a $ 2683.98 dollar (needs to be done) bill. Granted most of which is your typical Flush your coolant, change your brake fluid, clean the injectors type stuff. I saw the bearings were bad in the front. So I ordered front wheel bearings and proceeded to find a good mechanic to fix the problem. Well we went to take off the front wheel to start the hub job and popped off the lug cover and found that (ALL) of the lug nuts were about 2 threads from falling off. The wheel was just about ready to fall of on both sides. And the lugs were on backwards. The girl who had the car before me wasn’t very smart and had left me with a death trap.
So tell me this Tire Kingdom how do you claim to do a full inspection on a car if you can even take a wheel off to check basic stuff. You charge me 19.99 for a full inspection and failed to even take a tire off. Im sorry but you guys arent real mechanics. Your tire changers, and from what I have seen in these last visits you might wanna find new people who are actually certified or at least not brain dead and dangerous to your company.
Not to mention the real mechanic has found that half the stuff I was quoted as NEEDING! for the car isn’t even a problem. So think about this before you decide to have your car serviced from this place. Don’t be fooled and get a second opinion.

Thank you Buck and staff.
Dropped by late on a Saturday with a nail resting comfortably in my new tire. I was almost as deflated as the tire when I rolled into the place, figuring I was going to be turned back late in the day or get some typical mechanical shop talk about how busy they were or maybe it was going to be some sweet shop lovin’ –coaxing me into buying a new tire or two or hell maybe even brakes and a piece of property. These guys stepped up, squeezed me in, and I was out of the place in 30 minutes. Goodbye nail, hello grin, and the best thing about it… they charged me zero $$ because the tires were originally purchased with them. It really is true, they do honor this perk! Here I thought it was another pitch at the point of purchase! I never felt so warm and cozy while being nailed!
Place is clean, fresh and bright and even has a Keurig so I brewed up a cup of mildew Joe!
Great place.

My girlfriend took her car in to have her new wheels balanced and after waiting for an hour they tell her the lug nuts are on too tight and even there strongest gun couldn’t get them off and sent her packing. Hmmm funny because I used a lithium ion impact gun not nearly as strong as an air impact to put them on. Apparently the little girls in your shop can’t pick up a tire iron and do it the old fashioned way, wouldn’t want them to break a little sweat I guess.

This Tire Kingdom Store diagnosed a potentially dangerous problem that we had not been aware of (a broken red spring). They provided a reasonable estimate nd when the work was completed they came in under estimate, a unique experience in my auto repair dealings.

2 plus hours for an alignment at 830 on a Wednesday. Staff was polite shop was clean but under staffed.

I had my last oil change and tire rotation here and they quoted me 45mins. I walked around the shopping plaza close by for 30mins and car was waiting for me when I got back. They were super nice and even applied a coupon I did not have on me! I’ll be back.

While doing an over-​the-​phone quote, the rep was able to give an agreeable price to replace the two rear tires on my mother’s Corolla. I scheduled an appointment and went over to get it taken care of. There were three bays open and two mechanics working. I knew I might have a few people ahead of me, but heck, it’s only two tires, right? Ha. It took over an hour for the car to get put on the lift (which was insanely aggravating, considering the appointment, but whatever). After the car was finally up, I felt like I was in the home stretch. Wrong. Into the garage walk two guys in street clothes and the two mechanics stop working and begin a conversation. A twenty minute conversation. They finally leave and the mechanic goes back to the car. Then his phone rings and he takes the call. I’m watching from the waiting area, halfway to losing my temper so I bring it to the attention of the desk attendant. He tries to tell me he’s working on the tires. He is not. After a while, the desk guy goes out and says something to him and he gets off the phone. Finally (fin-a-f**king-lly), he changes the tires, which takes approximately two minutes. I pay the guy and get out of there before I lose my cool.
Had I known two tires would take almost two hours with an appointment and only one other person ahead of me, I would have put the damn things in my trunk and changed them in my driveway. I won’t be going back there.

The service was great. Winston the mechanic did a great job on my truck thank you.

I definitely prefer this new location over the old one, but they are still working out a few of the bugs, however, having said that, they got my car in and out in an hour and were very friendly. I think it won’t be long before they are running this location like a well-​oiled machine!

I’ve been to Tire Kingdom a few times, both in the old, and the new location that they just moved to here in Apopka. It seems wildly inconsistent here. On my purchase of tires there, I had the sales person over the phone go out of their way to not only help me beat the best price offer I had elsewhere, but to get me the tires that night (I called in the afternoon), and have them on for me first thing the next day. This was at the old location.
Now at the new location, I needed and oil change, and decided to drop the car off on a Saturday with no appointment. I didn’t really need it for much of the day, and didn’t worry about a longer wait time. I was quoted 3 hours, which is a bit long, but whatever, it was a busy day and they had just moved, so I figured it might not be great. I came back at 3 hours exactly, and the car had not been touched yet. They immediately worked on it, and got it done in 20 minutes, but my guess is that if I had not have come back then, I would have been waiting even longer.
Overall, I’ll go back another time to see if this was a new store hiccup, or if this is just how it is done now. Just be aware that if you don’t have an appointment, you might have to be a bit pushy to get things done, which is not overall great customer service.