PetSmart

Pretty rotten environment to be in. Pallets, carts, and cardboard boxes are always in the middle of the isles. I understand stocking is important but at least compromise. Overheard employees wishing death upon customers because they happened to be in their way. Most employees have insufficient product knowledge. Although I did have one employee tell me a story about her mother slowly poisoning her guinea pig over several months because she was too lazy to take care of it or even call a rescue. Basically, it’s a disaster.

Took my dog here for the first time for grooming. I got a call about an hour later saying that he was to «aggressive» that they couldn’t groom him. I have my dog regularly groomed and have never been told this before. My dog was left with parts of his fur shaved in random spots because they «could not continue to groom him». A waste of time and would not recommend anyone to take their dog here! Also, the attitude and lack of customer service from the groomers is ridiculous. I shop here all the time but the whole grooming experience has deterred me from ever going here again.

Once I found this store, I’ve been purchasing all my pet food and supplies there.
They have the best food and everything you could possibly need or want.

The previous two reviews talked a great deal about the grooming services that Petsmart offers, but I have never experienced the pet grooming services (other than to watch the dogs getting their hair cut). I love going in to pet smart and have purchased everything from natural dog anxiety pills to crickets. At my house we have two pets. We have a dog and a bearded dragon. Both pets are welcome at Petsmart and Petsmart has supplies for all of their needs. In addition to the wonderful policy of a pet friendly store and having all pet care needs their staff is very knowledgeable. When we first acquired our bearded dragon we went to pet smart and the employees were able to teach us a lot about our pet and our pet’s needs. I should perhaps write a disclaimer that Petsmart is the only pet store close to my house and if I need a new dog leash or an aquarium I am going to go to the store close to my house. With that being said I do purchase more pet supplies at Petsmart instead of say Target or Walmart. The gist of this review is GO TO PETSMART! Take your dog, take your lizard, or take your snake and have a pet outing to Petsmart!

We have been taking my dog Ace here for sometime now. they always do a good job on grooming Ace. Brenda is outstanding as a groomer.
I would suggest when you walk in and everyone looks at you they should at least say hello. I never have understood if you walk into a place of business and an employee has eye contact with you, but they do not acknowledge you. I waited 5 min before someone said something. Another person came in with a dog to be groomed. The girl at the desk whom was there when I came in, said who is next. I said you looked at me 10 minutes ago, who do you think is next.
If Brenda was not grooming there I would not bring my dog to them, but since she is, I will continue to come here for grooming.
The store carries almost anything you want in pet supplies and pets. Snakes, Lizards, Hamsters, rats, birds, dogs, cats, and fish. They also have all the accessories that go with the animals. I did not see any Salt Water Fish there.

This is for the Pet Grooming at the Apex PetSmart…
I’ve been dreading and putting off getting Nanook groomed. Nanook is my sister’s dog who lives with me… and is a very fluffy and very long haired Siberian Husky. Because of his enormous amounts of hair, it usually costs upwards of $ 80… And I usually just end up doing the job myself… which is none too fun!
So this time around, I caved because he really needs a good trim, and let’s face it, I was not cut out to be a dog groomer.
I was pleasantly surprised about the price when I called… only $ 52! And I made sure to tell them what kind of dog… I was in fear of being charged extra at the end. So, for $ 52, they wash him, blow dry him, cut his nails, clean his ears… WOW! That’s impressive! For an extra $ 15, I did the FURminator… where they brush him for at least an extra 30 min, and treat his coat with anti-​shedding stuff.
I wish I had before and after pics! Brenda is the gal who took care of my baby and she did a fantastic job! Nanook is still nice and fluffy, but now clean and refined. It took about 5 hours, but Brenda really took her time to make sure she did the job right.
Overall… a great experience and I WILL be back!