Walmart

Walmart is a great store that provides everything you need.

I shop here from time to time. Well today I went in and bought some grocery items and a fan. The store is nice and big and looks pretty new. Well I get home and put the fan together and realized at the end that it’s broken. I get that’s not their fault, but more than likely a shipment thing and cheap plastic. I called the store to see what the return policy was. First call rings and rings and rings. Then someone picks up the phone, says nothing and all of a sudden my call ended. Hm. No big deal. Let me call again. Probably a fluke. Called back again. Same thing happened! But this time I heard noises in the background. I was shocked. Third time I call again. Same. Exact. Thing. At this point I’m entirely pissed off. I work in customer service and this is definitely not acceptable. Even when you’re busy. Like damn. I know how to be put on hold. And i know you know how to do it. So at this moment I decided to keep calling basically to annoy the shit out of them to the point of maybe they’ll answer the phone. Someone answered. I didn’t know if it was the same person hanging up on me (probably was) so I just asked for a manager to speak to. I explained to the manager what happened and she seemed pretty unapologetic. Just mentioned she would talk to the associates. Highly doubt it though. She certainly didn’t sound convincing at all. I gave two stars for how nice the store is. But putting lipstick on a pig, still makes it a pig. Fix the customer service.

This Walmart sucks. I wouldn’t even give them one star. They have no customer service skills. Don’t go to this Walmart

Love this place! We lived in SoCal where there are tons of Super WalMarts. Could not wait for this one to open, and it has not disappointed me one bit! Grocery prices are excellent, and even the produce is great! I do also shop at WinCo, but that is the name of the game… you have to know your prices! I have the WalMart APP on my iPhone, and scan in each receipt after shopping. I just finished accumulating $ 20 for it searches other stores for lower prices… and I get the difference! Was able to purchase a new fry pan on their website! Woohoo!

Walmart must be hurting financially since they enlarged their store. I found cars that make sounds and have lights that were originally $ 15.97 marked down to $ 9.97 so I picked up 2. I went to check out and was told that the price was $ 15.97. A girl went back to check and came back and stated that the sign was as mistake and. The item couldn’t be sold for that price. I ask for a manager and she said she could only sell one car for $ 9.97; I guess Walmart is above State Law!

I’m not a fan of Walmart in general but if you have to go, this one isn’t too bad. They remodeled it so now it’s got a whole grocery section and the stuff is priced pretty well. As is the policy with Walmart, if the lines are long, close some lines and have cashiers take breaks so the remaining lines can get longer. Customer service is not something they strive for at Walmart.
You also get the usual Antioch-​Pittsburg dreck which is the usual manner-​less nitwits, kids screaming and running all over without an ounce of adult supervision, people who don’t understand other people exist in the world. Know that going in and you can save yourself some headaches.
But the best thing, the absolute best — this store has a self check out section now. It’s awesome. There’s no other way to say this, but a good portion of the people who come here are too stupid to use the self checkout so the line there isn’t really long at all. You will get out much faster this way. It’s odd — you look at the regular lines and they’re super long but the self checkout has a very small line that moves quickly. I love it.
I don’t go to Walmart often (the dog and cat food prices are basically why I’d shop here) and I’ll go to this one before I’d ever step foot in the Pittsburg store again, but go in knowing what it is there and you’ll be okay.

Update to my last review. Talked to customer service for them to order me the correct blanket since they messed up and received another wrong blanket. Maybe they should hire some new employees that actually look at what they are picking for customers. So disappointed.

I am Ecstatic this was renovated into a SUPER Walmart. Not only can I shop for my necessities but can grab my groceries at the same time!
The minus one star is for the «competition» that they have with Wincos. It’s great to have amazing deals and low prices but if there’s a food item I can’t find here then you can bet I will find it at Winco. Every store has their own thing, like how Winco is mostly a FOOD department with included misc. It’s not like I can find the newest Anastasia contour palette in their aisle. But traveling another short distance isn’t troubling anyway. After all, I am a shop-​o-​holic. ;)
Service so far gives you honest details! I recently bought my first vaccuum moving into a new home and was told which vaccuum he liked and was better rated rather than selling me something I probably wouldn’t like. (Which I’m glad I went with my gut Bcus my first choice was being pulled out the stores for poor reviews.) Going to test my new baby this weekend & im feeling confident about it!
I love the new, improved store. It’s not so ghetto anymore. I can walk around feeling comfortable!

It is worth it to go down the street to Target. Never enough cashiers, products are so cheap they break within a week.

PROS:
— The layout has greatly improved since the remodel and is now spacious and very disability friendly. It is much easier to find what you’re looking for since everything is marked accordingly, but the familiar aesthetic flow of the layout should be applauded. You won’t get lost, I promise!
— Walmart now offers a full grocery store option. Which is very exciting because it is EBT-​friendly and it now offers fresh food options. What a huge plus for this area.
— Like I mentioned before, the layout is very disability friendly. The motorized carts are now available outside of the store where the grocery carts are located and they are ALWAYS plugged in and charging. Walmart’s motorized carts are easier to use then their competitor’s carts. They also now carry 10 which is a huge perk since most stores only carry between 2 – 4.
CONS:
— I like to keep in mind all the time when shopping at Walmart that the employees are not only underpaid for their services, but are given part-​time hours and do not receive benefits. So I am a little bit more relaxed on the quality of customer service I receive.
However, the customer service my father and I received on Saturday was absolutely disgusting. I can not NOT include this in my review. As disability friendly as Walmart appears to be that attitude does not extend to their employees. We were in the checkout lane with an employee whose name tag was not visible, but she was about 5’0″ with glamorous long nails. My dad is disabled, used a motorized cart and had difficulty swiping his card and filling out the information because the credit card machine is not accessible for people with disabilities. It is too high up to be used comfortably so often a person with disabilities will have to contort their body in a way that is not comfortable or possible for them in order to access this particular Walmart service. The employee had little patience, rolled her eyes, heavy sighed, stared, had a mean scowl. It was incredibly uncomfortable and rude. My dad and I were very offended.
— The crime rate in Antioch will affect the health and safety of anybody who uses any parking lot for any establishment in Antioch. I think the Walmart stigma (and racism/​classism) gets to peoples heads a bit. Break-​ins do happen and so do robberies. Have they happened at this Walmart before in the past? Yes. Does it happen in Antioch all the time? Yes. When you shop here do not leave your valuables in your car. Always lock your car. Be as safe as you can be.

Just for customer service. Called about missing parts for a bar stool purchased here. Got placed on hold and transferred 11 times to alternating departments. On hold for 15 minutes with no help. It seems like no one wants to answer the phone or knows what they’re doing. It’s very frustrating.

Walmart is Walmart. Half the staff are friendly. The other half are either monotone robots, or just plain rude.
The store is a good size bigger than others in the area. It looked to be mostly clean and orderely, not something Walmart is known for.
What I do like about this location is the fact that they have self check out. Sure, half of them didn’t work, and the ones that did were a little tough to handle.
A step above most, but still a Walmart.

Writing a review of Walmart is difficult. The main reason I go there is because of the excellent prices. However, the store seems to attract a lot of riff raff. It doesn’t matter which store you go to they are all the same. I am sure most people have seen the photos or YouTube videos «The People of Walmart». Well it’s somewhat true.
This store was just remodeled and turned into a Super Walmart. It’s funny because the grocery prices are higher than Winco.
The employees seem to not enjoy their jobs. They look depressed. I recently had one lie to me. Another brushed me off because she was taking her lunch. She told me to go find another employee to help me. Really??? The only good service I get there is from the Eyecare Center.
Oh, and did you know if you ask you can have someone walk you to your car if you are afraid? I had my wallet taken from me in the parking lot there. I don’t go at night without a friend or I ask for someone from the store to walk me to my car.
Sad

I will not shop at Wal-​Mart from now on. This store seems to have many items on the shelves with dangerous broken glass.
I purchased two glass coffee cups for my mother and discovered both pieces had chips of broken glass around the lip where ones mouth would go. As I was waiting in line the woman before me complained that her mug was broken. I chalked it up to cheap merchandise and didnt really think much on it.
A couple days later I am looking at the candles when I feel sharp pain and started bleeding from large pieces of broken glass on the back of the candle. I could not work for the week of this injury because I touch people and use my hands at work. They had no anticeptic in their first aid kit, which showed me they are unprepared for emergency.
Wal-​Mart has fine print on their incident report stating that they may not reimburse any medical treatment, they tell u to sign it. They try to record statements from you at their injury claims department so that they can avoid all liability. Even though I stated that I did not want to answer questions until I could speak to a professional they claim they have determined Wal-​Mart is not at fault because there is no proof they knew about the broken glass. I lost wages and was exposed to potential infection and was injured due to I feel they do not keep a safe environment for their customers.
Their items are not much value and it is not worth being exposed to potential harm and then be devalued/​unappreciated as their customer because they only care about their bottom line.
They lost thousands of dollars in future purchases from me and I dont recommend anyone go there. If u do be careful as this store has potentially dangerous broken items, shelves in disarray, heavy construction sites and I’m sure many areas for potential injury. If you are injured don’t sign anything or speak to any of their representatives until u see a lawyer first.

Obviously expansion has not made this store any better. The employees at the customer service desk are for the most part incompetent, and the wait time is absolutely ridiculous even with three registers. The overall vibe in this store is not a very good one, which must have to do with how the place is run. Better training for associates and management is what is needed. Overall on cleanliness and appearance store is well put together but you need good people to run it.

I went into Walmart to print my family pictures from a disk from the photographer. The process of printing enlargements was fairly easy after the slow machine was done doing what it needed to do lol. I was given a ticket an told to pick my pictures up in an hour. My enlargement was vibrant in color and I was super satisfied they even had a frame to match. My experience was good and I will be back to utilize their services again.

This review is for the online orders pick up in the photo department.
The woman Loida was helping a customer before me which took forever and she was looking for the receipt which the woman took. I’m not sure what she was doing since she didn’t even make eye contact or greet me. Maybe even explain what she’s looking for before helping me out?
Then a man Melchor who just finished moving products to a cart asked the woman behind me if she needed help. She said, «I think she was next.» I turned around and said thank you. He looked at me and said, «you’re next?»
I said yes I’m next. And then he continued to turn around so move more products so the woman asked me, «I guess he’s not going to help you?» So I told tell her before that just happened, another man came up behind me and Melchor asked if he needed help as well. I know he saw me standing there cause he had to walk past me and my son to stock items on the cart.
So he finally decided to help me. He didn’t type my order number correctly. He wasn’t even going to open the box to check if it’s the right item. He asked if I wanted to so I said yes of course.
Anyways I’m a bit annoyed. Customer service was crap, next time I’ll have it delivered to the house instead so I don’t have to deal with that again. Not to mention the parking lot is a mess, no one knows how to drive and there’s no parking spots since it’s under construction still.

The store is under construction! What a mess! First the parking lot than the entrance and the store itself. I usually visit here from time to time, it’s not my favorite place. Didn’t know they having some remodeling. Anyway it wasn’t a nice trip. I’ll try to come back after the remodeling!

Currently undergoing construction, so it has become more of a pain to find parking than it usually is. I like to avoid this Walmart at all costs either way. A lot of vandalism and breaking in to people’s vehicles happens here as well as theft from the store itself. There has also been a case of child abduction with this store as the starting point.
That being said, I am not too big a fan of the Walmart environment (I’m sure not all walmarts are notorious for crime). Other than the cheap prices and great deals on everyday household products and food, I dread coming here whenever my parents want to go grocery shopping. It is my least favorite supermarket.
At this particular branch, there is a great nail salon inside of it that has prices as low as $ 30 for both a mani and pedi. With the expansion, I’m not sure what else will be added. They’ve done as much as possible to try and tetris their way into finding the most convenient aisle set ups for their customers, I’m sure, but none of it is working out for them. Mostly all of the aisles can only fit one single-​file line of customer with cart. So I’m really just hoping for the best… once the final store is completed… may there be parking spaces for everyone and enough breathing room for Walmarts hundreds of shoppers.

I will NEVER step foot in a Walmart again, thanks to inept employees at the Antioch store! Every time I’ve gone in there, dissatisfaction was how I felt when walking out, but this last time was it. I will never spend another dime at Walmart, EVER!!!
I had spent a half hour or so picking out clothing, and on my way over to the paper products I walked away from my cart for no more than 3 minutes to use the restroom. When I returned moments later, my cart was gone. I looked around for a few minutes, then waved down the derelict floor manager, who was absolutely no help at all. I checked for my cart at customer service, the fitting room area, and then walked through the entire store looking for my cart. It was nowhere to be found, and the staff did nothing to help!
Never again!!!