Starbucks

I love this Starbucks location! It’s close to home and has a great atmosphere. They’re always patient with me and do not rush as I ask questions and take my time in order to get the best drink! :)
Jenn is fantastic! I’m always greeted with smile and she’s extremely helpful. She’s lead me to a few of my favorite drinks with her great suggestions!
Even when it’s busy, the line moves quickly and I’m usually in and out! I’ve also taken the opportunity to hang out here in the comfy chairs and have spent hours with friends, reading or hanging solo enjoying my coffee.

I just want to say that this Starbucks is the best I’ve ever been too. The staff is unbelievably awesome they ALWAYS get my drinks nothing less than amazing !!! And always make sure that it’s spot on !!! PETA and JENN are so rad, and the most helpful employees as well as this other guy with a thick beard I didn’t get his name. But the whole Starbucks crew all honestly make me feel and know that what ever me and my girlfriend drink will be the best We’ve ever had !!! We’ve been to every Starbucks locally, and nothing compares to this one !!! I love you guys !!!
Sincerely and much love your everyday customer, Jen Jen

This is the best Starbucks in town. The drinks are always good and the staff is friendly! I come here almost everyday and I’m never disappointed!

I had a project that required me to be in the Antioch area for a week. This Starbucks was the perfect place to escape the heat and work on reliable wifi. They have a big table for larger meetings, too. The people are friendly and professional, and the coffee is always ready. Clean bathrooms. Lots of parking. You get a nice feel for the town here as locals drift in and out, or hold short meetings. I would definitely return. Thanks!

Let me start out by saying, their beverages are ALWAYS on-​point… and I rarely ever have a complaint about them. The staff is friendly and fun, sometimes odd, but it does not falter their quality.
Jessica improvised an iced coffee for a friend and myself in place of their seasonal end of dark caramel. It was a complete shakeup to what I’m used to, and it was absolutely delicious.
Trust your baristas, because they may just know how to surprise you!

The drinks are good and employees are nice but the last couple times I went there it smelled like mildew so bad inside I almost threw up. Clean your mops! Gross!

This Starbucks is amazing! I always joke that they must make my drink with love because they always get it right and it just seems to taste better here. They are friendly, fast, and they know their regulars’ orders! Sherri, the manager is always friendly and she is very knowledgeable. I have celiacs and she lets me know if something is not safe for me to try and she even lets me know when new GF products are available! I can not say enough good things about this Starbucks… I will drive out of my way to go there. They have the best staff and I look forward to seeing them each day as they are always cheerful and brighten my day:)

Located near the freeway entrance/​exit where I depart/​return from work, this is a location where I often get my fix.
My fix being a grande coffee, cowboy style, black as night, although I’ll very rarely dribble in a bit of half-​n-​half and a suicidal diabetic’s dose of sugar.
Sure, I could choose another location, as there are a few within two mile’s radius. As others have said, it seems like the riffraff of the earth congregate here: Hell’s Angels, the homeless, the disabled, high school dropouts and dropouts-​to-​be, druggies, and folks that just make you think WTF? with their odd behavior.
It can feel dangerous, but for a square-​as-​toast whiteboy like me, I suppose that’s the appeal (although the time I played cat-​and-​mouse with two of the aforementioned dropouts who were trying to get my laptop from me WHILE I still sat in the bux was less than amusing). The other part of the appeal, of course, is that I get to people watch, and seeing the Lesser Wannabe Gangsta do his thing is far more interesting that seeing the Lesser Spotted Twittybird do its.
Lastly, and most importantly, the coffee is black and just reasonably overpriced enough. I’ll frequent this place until I’m murdered there (which actually isn’t that funny considering somebody really was just shot out front…)

Seriously you have to buy to get in line make a purchase before the Barista will give you the code for the bathroom. Very BAD customer care. Looks like the employees are setting thr policy here since no signage stating this fact.

Omg! SERIOUSLY? This manager (Sheri Taylor) needs major help with her customer service & basic people skills… who tells a CHILD to their face «THESE ARE PROBLEM CHILDREN!!»
Apologies in advance for the novel…
I came here to chill with my kiddos and get some work done (which didn’t end up happening). When odering my mocha & snack, a cute little bi-​racial sis/​bro duo ordered iced water next to me so I offered to buy them a drink (being bi-​racial myself, seeing other mixed kids makes me happy!), but they politely declined.
Shortly, middle school students start pouring in. It’s like 100° outside so everyone was ordering iced water while some ordered coffee drinks too. Just an observation: didn’t see one white kid, only Mexican & Black.
First group entered; the mgr quieted them a little. I asked a group of girls about their school, etc, making small talk since they were sitting right next to us (not ordering) waiting for their friends. They left after like 15 minutes or so (all Mexican students).
Then another group of students came in (Black students); mgr immediately announced, «If you’re not ordering drinks, then wait outside.» Some kids complied, while others continued into the store. She followed this one boy (let’s call him A) to the back, berating him the entire way! His friend (let’s call him B) walked outside. A small group of girls sat quietly nearby, not ordering anything, trying to go unnoticed. I offered to buy the girls a drink which they happily & gratefully accepted. Meanwhile, little boy (A) went outside for awhile then came back in, and mgr pounced on him at the door, «Out!» Trying to help, I offered him a drink if he was willing to wait outside, this poor kid says, «No thanks, all I want is some water. Everyone else got some water.» His friend (B) is still outside, but listening to us talking in the doorway, so to be fair, I offered him a drink. (B) wants a java chip frap, but he barely finished his sentence before mgr pointed in his face, «You know you’re not allowed in here!» I’m like, «Lady, he’s already OUTSIDE, and I’ll go order his drink.»
NO JOKE, the mgr turns and says, «No. You’re not buying them drinks, and I’ll tell the staff not to honor your order!» WTF!!! Who DOES that? Stifling my attempt at a good deed? She then goes further, still in the doorway she points at the boys, «You don’t understand, these are problem children! And they’ll be back tomorrow!!» Uuhhmm, yes, she just said that. Can you say potential lawsuit? I simply replied, «All of these kids are coming back whether I buy these boys a drink or not! You didn’t say anything when I bought the other kids a drink.»
She was so angry that she couldn’t generate a coherent response, just kept trying to justify her nasty attitude by claiming the kids were trouble makers and blah blah, while strangely NOT ONE of them said anything to her! I was actually surprised that none of them cursed her out, with the way she was yelling. Yeah, real big «trouble makers» … more like the mgr was causing trouble, making a scene, and then directing her anger onto a regularly paying customer!
First of all, I’m not a student, I’m in my frickin 30’s, which is IRRELEVANT, you are NOT my authority! Second, YOU ARE NOT MY AUTHORITY, nor do you have the right to TELL me what I can or cannot buy with MY money! Third, just because your store is located in the ghetto, do not assume every customer is from (or a product of) the area and/​or treat them as such (ie: homeless, druggies, riff raff, etc.). I was so disgusted with her behavior and lack of empathy, that I packed up baby, and sent my older boy to order a java chip frap, which he gave to (A) upon exiting the store. What a sad excuse for a mgr and human being! I reported her behavior to corporate immediately.

This place has everything that I want: friendly baristas at 7 a.m., a great tasting venti caramel macchiato within 5 minutes, and convenient parking.

I have been coming to my local Starbucks for 2 years now & I am sorry it has taken me so long to write a review for all the employees including the store manager. I am permanently disabled and at the beginning the issues that I had were my fault because so much of the time I am so sick and I should be in bed but I fight my disease thinking I can win the battle when I should just listen to my illness & stay in
for the beginning of my relationship with my Starbucks friends I am sorry. What impresses me most is that my coffee order is always perfect, most of the time the baristas already start my drink for me. It is the only Starbucks that doesn’t lecture me about my drink & they don’t tell me what 1 Starbucks actually told me. «they would let me pay for my drink but if the barista felt it put her in danger she could refuse to make my drink» I don’t ask for vodka in my coffee!
My special requests are that my– grande triple shot, Soy, sugar free now vanilla latte with cinnamon dolce sprinkles in top be at 195 degrees. I like it that hot so that it stays hot until I finish it. The best things are– that the baristas know what u want, most know me by name and if not they still know my drink. The employees all talk to me & it just is a friendly place for me to spend my money at. Since my drink of choice is $ 6.00 I appreciate their kindness.
I would like to comment on a review 8 days ago from someone that got their phone stolen while at the Starbucks.
1^st of all to say there are a lot of Shady people there is incorrect. There are a number of people in Our town that have a harder life than the rest of us but to say they are shady is prejudice. If my car is stolen while I am at Starbucks it is not the managers fault. I was a retail manager for 25 years and at one point worked in Danviille’s Blackhawk shopping center. Guess what items get stolen in multi million dollar neighborhoods too!
If you walk away from your –purse, wallet, computer, tablet or telephone & leave it out of Your sight than what do you expect? Things get stolen that’s just life. It’s not the Starbucks employees fault or the fault of «the shady people» you don’t know if someone as upstanding as you perceive yourself to be stole your phone. It is not good for anyone to discriminate. You would have a different view in what’s important in life if the life you knew was taken away as mine was by a disease that will eventually end my life.
Your phone got stolen because you left it unattended simple as that.
Things in this world are not important. What is important are the relationships you build & a great cup of coffee from my wonderful Starbucks !
Lastly I find that instead of ignoring those shady people I find it rewarding to look each in the eye & say hello, also if I notice someone might not be able to buy their own cup of coffee I purchase something for them.

What great customer service! Thank you!
All the employees are always so nice and friendly. I always look forward to go there for my morning coffee. Once again thank you for the great service.

This is seriously the best starbucks ive ever been to. They are so nice, polite and look you in the eye. The atmosphere is great also. Always a great mix of people.

This place is Infernally noisy. If you don’t mind having to use your outside voice to be heard over the high-​talking baristas, equally loud patrons and annoyingly intrusive music, have at it. Otherwise, bring ear plugs or go to Peet’s, where you don’t need a megaphone to converse.

Best Starbucks in Antioch everyone is super nice all the time!!! And they make it anyway you want without complaining!!! Cherie’s while team is awesome!!!

I love this place they’re the best!!! The employees are very friendly!!!

Starbux here has a wide range of patrons, from urban dwellers to country farm types. some people seem to hang here forever and/​or often.
brew: pike’s medium roast, 1.95
–dark roast, light roast not served after 12…
–pike’s pretty strong stuff. not harsh. keep me awake for ½ hour. then zzzzzzzzzzzz.
drips:
–courteous, informed service.

Really friendly crew, and super patient (especially with someone like me that doesn’t come in very often and never knows what he wants).

Antioch is such an odd mix of people. This location is in an odd area too. Not the best part of town but this Starbucks somehow stands out in its modernity.
I saw a lap top clad drug dealer sitting at the chairs out front. Creepy, crusty white tweaked out women ride their bikes over to him and deal or buy. I didn’t want to stare to long to find out. Ghetto fabulous if you ask me.
I got my normal biggest size Americano with room. Inside the Starbucks you’re back in the cozy hipster goodness every Starbucks feels like. Inside ordering were regular looking hard working people. A couple nurses, two dudes in shirts & ties. Not creepy crusty at all.
As I was leaving a guy pulled up in a small box van, opened the door to reveal a small cage that had two or three pit bull puppies in it. The side of his van said something about police dog training. He didn’t look like a cop and those weren’t police dogs. He went in and just left his van wide open. Looked like he was there to sell… puppies?
An odd mix of people.