L. W. Sheffey Contracting Inc

Not really happy with them right now. Paid $ 500 for them to seal up some leaks in our roof back in July and all seemed well, but they’re leaking again.
Called them last Thursday to come back out, he called later that day to say he’d be there on Friday. On Friday he said he’d be there Saturday. He showed up on time on Saturday and said he’d be back Monday to fix it. It is now Tuesday afternoon and I’ve not heard anything from him nor has he returned any of my calls.
We have a 2-​year warranty on the work but I can’t seem to get anyone to come to my house nor get anyone on the phone. Ridiculous and unacceptable. I’m going to be super pissed if he doesn’t get this fixed before the next rain.
I’m just sick to death of contractors who don’t show up when they say they will and are difficult to get ahold of.
¹²⁄₁₄ — Four messages left and still nothing. I’m beyond pissed at this point.
¹²⁄₁₄ — So I went out for 20 minutes, got home, and there were 2 guys just arriving and getting ready to climb up on the roof. They said we’re going to fix your roof so I said OK thanks and went into the house.
They appeared to spend about 35 minutes working then left. No good bye, no knock on the door to say hey sorry the work we did 6 months ago was not up to par. Also not a single return phone call from the owner or someone from the non-​existent office. So had I gone out for longer than 35 minutes I’d have no idea that they showed up at all and would be sitting here having palpitations about the whole thing.
Edit: «A friend» of this company contacted me earlier this year stating that they don’t remember me and they want to talk about this review. Well of course you don’t remember; this happened in 2011. I wouldn’t expect someone to remember a customer from four years ago when I can’t remember what I had for lunch yesterday. I declined to reply as it’s a moot point four years later and we’ve since had the roof completely replaced.