Glow Salon Day Spa & Cafe

They aren’t terrible, but they certainly aren’t worth the prices they charge. If I’m going to pay $ 300 for a haircut and color, I want an expert’s opinion on what color they think would look best for me. Don’t make ME choose, if I had any idea what color worked for me, I’d just do it myself at home.
Noticed once I got home that the haircut was noticably uneven. I guess if youre a walk-​in you get the less skilled stylists, but you’ll still pay a LOT.

So I’ve had a long history with Glow and have done various services on and off for years. Overall my experiences have been positive except for a few. I will now never give them any more business. I came in for my regular wax and booked my next appt because my waxer would be going on maternity leave so she said it would be best to ensure I got in. Well, I guess she had her baby earlier than her due date, Glow removed me from the books without a call or anything. I made a half hour drive to find out I had no appt. Horrible customer service.

I saw Christina today. She was sweet, professional and got right to the waxing. Before I knew it I was finished, nice and smooth!
The Salon
Somewhat trendy with a warm welcoming feel and the staff was pleasant and kind. A nice place to go and make your «go to» for salon services!

I’ve been wanting to book a service from the Glow Blow Dry Bar for awhile. I’ve been to other dry bars in different locations, so I was interested to check out Glow’s service. Patrick was very friendly and gave me a great blow out. I appreciate the extra time he took to make sure it looked great. Actually, it still looks as good as it did yesterday. I’ve been to Glow several times for cuts, color, and waxing. I’ve always left happy.

I have been a client of Glow Salon for probably eight years now. I drive over an hour to see Christina for a brazilian, which only takes her 15 minutes. She is professional, makes you feel at ease and moves fast. The atmosphere is soothing and clean. I have tried going to other spas for this treatment as the drive is difficult, but I always regret it. Christina and the team at Glow are rhe best!

This place has no consideration for anyone or their time. I had an appointment there tonight for which I had to get a babysitter, change weekend plans for said babysitter and sit in an hour’s worth of traffic to get there. I have so looked forward to this appointment because I never do anything for myself as a single mother, but saved up to do this one thing.
I walk in and was told, «oh I’m sorry, Michelle who was supposed to do your hair no longer works here.» Ummm, what? I just called yesterday to confirm my appointment and see if she by chance had an earlier cancellation and was told no, she doesn’t have anything earlier. Not, «no, she doesn’t work here anymore!!» So as I’m being told that my appointment doesn’t really exist, I’m told, «I don’t have anyone available tonight to take you, but I can reschedule you for a later time.» No thank you! I just waited three weeks for this appointment!
The least I deserved was a phone call. Not to mention I have kinky curly hair and won’t let just anyone cut it. I went for an appointment with someone that I know can cut my hair, not just someone that could fill in. Terrible customer service all around.
I wish I could give ½ star instead of one full star because they don’t even deserve that.

Christina does my brows and she is the best! I just had a massage tonight– and it was among the most wonderful I have ever had! I will be back to see Tiffany!

I highly recommend Glow for a no fuss wax. Christina does a great job — she’s super nice, quick, thorough, and makes you feel comfortable and at ease. I’ve been to a few other places where they make a huge deal out of the experience, with candles and chanting music and the works — that’s great for a massage or facial, but for waxes the less time I spend getting it done, the better! The prices are great too — much less expensive than most other salon/​spas in the area. Highly recommended.

I have been looking to find a new salon and I have found it! LOVE PT and LOVE what he did to my hair. I will absolutely be going back! I am so glad I found Glow :-)

Love the new blow-​dry bar! My stylist was super-​friendly and did an awesome job. The price is right, and I love the result. Two thumbs up!

I was 10 minutes late after scheduling the same day, Nichole wasn’t available. Someone took my case! Jaci had a leg up offering wine and did well to talk through my awkward short-​but-​I-​need-​to-​grow-​out-​hair hair.
This place is expensive for no discernible reason (the wine wasn’t that good!). I’m going to try to look at another place closer to home or work, but this place would do if I’m in the Annapolis area.

Very disappointed, came for event style and makeup. Stylist was not very experienced and after 15 minutes of curling that I could have done myself was ready to charge me 75. The makeup artist was not professional, makeup looked messy and it was clear from the odor that the product themselves were old. I am someone who is willing to pay a lot for great beauty services however, when I had to redo everything on my own pre event it was frustrating to pay 200. Needless to say wont be going back.

I have been wary about trying out new places, since I’ve had more negative experiences than positive ones at different places!
However, I can say I am very impressed and will definitely be going back.
My stylist was Christine and very new to hairdressing. However, do not let this put you off! She was a little slow, but due to being new, I didn’t really mind. She kept apologising but was very sweet. Christine was so diligent at what she was doing, making sure everything was just right. My hair has turned out fabulously and I will definitely be returning to see her.
I had a full head of highlights, cut and style. I’ve had some nightmares before, ending up with completely the wrong colour (I don’t want to specifiy which colour, for fear of upsetting people) however, felt safe in Christines hands. She gave me her opinion and said I would look good with some colour other than bleach. I didn’t fell like I was being pressured into paying for something I hadn’t gone for, I felt like she was really relling me the truth.
It worked out, because I look great! (Even if I do say so myself!!!)
What I would say is, if you are going to pay by credit card, there is no space to add a tip on the end, so make sure you take cash
Thank you Christine!

I was desperate for a haircut after letting my hair go for months, so decided to try Glow because my sister and nieces have been raving about the place (and PT, who cuts their hair) for many years. Since I was heading out on a business trip in a couple of days, I especially wanted my hair to look good. Given the short notice, I didn’t really expect to be able to book PT (I couldn’t), so went with the stylist suggested by the receptionist after I said that I wanted someone who was good with short hair.
Upon arriving, I only had to wait a few minutes before being greeted by my (very friendly) stylist. We had a chat about what I was looking for. I told her that I wanted some volume, for the back to be shortened up and tapered, and for it to have some movement. She chopped away, cutting quite a bit of hair, and, as far as I could tell, was doing fine. When she was done, things looked «okay» from the front (or, at least like it would look okay once I washed and dried it myself), and so I thanked her and left (oddly, she did not hand me a mirror and offer to show me the back view of the cut — something I later regretted not asking her to do).
When I went to visit my Mom after getting the haircut, the first thing she asked was «Is it uneven in the back?» Hmmm… And, my sister had no compliments, either. This was not a good sign.
In fact, once I had a chance to actually look at it, I could see that the back was quite uneven, with one side longer — but also «thinned out» more than the other side. After I washed my hair the next morning, I could see that there were other problems as well (it was VERY «flat,» for one thing despite my request for some volume, which I’ve gotten in previous cuts, so I know it’s not simply a matter of my hair not being amenable to it). So, I called the salon back and asked to come back to get the cut fixed up a bit. They were very accomodating in finding me an appointment to do this that day (which was important to me since I was going out of town for work meetings shortly). When I got there, the stylist was happy to work on the cut. And, she did improve the back, doing a a bit of additional trimming as well. However, the bottom line is still that it just wasn’t a great cut (and, certainly not a particularly flattering cut for me).
So, I am left (not very patiently) waiting for my hair to grow out enough for me to get a different haircut from someone else at another salon (avoiding looking in mirrors to the extent I can in the meantime, so at least «I» don’t have to look at my «do»…lol).

Since moving to the area almost 2 years ago, I’ve been struggling to find a great hairdresser.
On the recommendation of a friend (and her fantastic new cut), I decided to try Glow. My friend had seen Leslie so when I called I tried to book with her, however she was completely booked when I was available. So I asked the lovely receptionist if she could suggest someone else who was experienced with short hair. She did, and I ended up with Nichole.
The salon is in a strip mall next to Pet Smart, but don’t let the exterior deter you. The spa/​salon is lovely inside. It has a bit of an industrial urban flair, and it’s clean and the staff is very friendly.
I met with Nichole, and she gave me a great consultation trying to figure out exactly what I was looking for and how I wanted to look, balanced with what was possible with my hair.
The cut came out great; this is the first time since I’ve moved to MD that I have left the salon feeling like I was completely happy with what she had done. She really knew how to make the most of my very fine hair.
I will be back for sure, even if it is a few bucks more than some of the other places I’ve been to. Nichole is worth it.

PT saved my hair’s life! I am so happy with the results. But I have to tell the story first.
I had been to Glow before (for massage, haircuts and single process color) and had good and great experiences. It is a beautiful salon and the staff are very nice. Recently I had a Living Social for a haircut and highlights. I wasn’t sure what stylist to use so they put me with Heather. I am sorry to say this, but I cannot recommend Heather for highlights. I showed a photo — she said that to get the all-​over highlights that I wanted, I would have to pay extra. Which I thought was fine, I paid an extra $ 50 for full highlights rather than partial.
When Heather was done dying and styling, it looked all right, good even, it is hard for me to tell if I like something a stylist did until I get home and can really look at it, shower, blow dry and style the way I want. It did look WAY blonder than I have ever gone and it was kind of shocking but I figured I was getting used to having highlights again. After washing my hair later that night after hot yoga, I blow dried and styled my hair, and realized that almost every single foil highlight she had done, had not gone all the way up to the roots. I had to strategically part my hair so as not to show mistakes, and even then, you could still see them. I already had roots and could not even part my hair on the left side, there were so many mistakes. Also the color was too light and wrong for my skin tone.
I was ready to never go back to Glow and write a bad review, but decided to call the salon and just be honest about my disappointment. They scheduled an appointment for me with PT, the owner, to fix me — at no charge.
PT was amazing! He really understood my hair, lifestyle, skin tone, personality, everything. He fixed all the mistakes and worked in lowlights that worked better with my skin tone, instead of the too-​light color. He cut more off and gave me a better cut that worked great for my very fine hair. I still love it a couple weeks later, I am very impressed. Pretty sure he is now the only stylist I will go to in Annapolis! Thanks Glow, you totally redeemed yourself!
The one weird thing was, more on my part, I wasn’t sure if I should tip. I had originally tipped Heather, because I am a good tipper, and regretted it when I got home. Also I had paid for the living social and the extra $ 50 for more highlights than I even needed, so I felt that I had already spent a ton of money there. So I didn’t tip PT, but of course I will next time. I don’t know the rules for tipping when it was their mistake and then fixed, I have never had to do that before.

I just got my hair highlighted and cut by Nichole at Glow and she did a wonderful job. Was very friendly and knew exactly what she was doing. I have half asian hair so I was really nervous and hesitant to get my hair highlighted, but after looking at some pictures and talking it through I felt confident that the result would be what I envisioned. And it was! Actually it was far better than I imagined it would be! I’m so happy with the results and I will definitely be going there again in the future. Thanks Glow!

I went to Glow for the first time last week after needing to find a new salon after many years and wasn’t dissapointed! Christina did my eyebrows, loved them and I’m looking forward to going back and having other services done with her. She was very friendly and put me at ease.
Leslie did my cut and color, she’s very friendly and I loved my cut/​color. Can’t say much else about my experience there — everyone was very friendly and the overall vibe of the place was good. I’m looking forward to going back! I also thought the prices were great for my cut/​color/​brow wax and products!

Eyelash Tinting
As a blonde, it is great to get your eyelashes dyed darker so you do not have to wear mascara all the time. Jodie is excellent at this process, and really pays attention to your needs during the process (your eyes must remain closed no matter what for an eternity, or really just ten minutes). I have also been going to her for years for facials and eyebrow waxing. She is a joy and always upbeat.
I have not gone to the salon for any other reason.

Last year my girl friend and I purchased a deal from Groupon (
) for deep hair conditioning, blow dry, as well as a $ 75 credit towards any other services from Glow. We chose to use the credit towards a thirty minute classic massage and pedicures. We originally made our appointment for the middle of January, but the salon called a week ahead of time to let us know that the manicurist would be out and asked if we wanted to reschedule or change our services. We decided to reschedule for a few weeks later and it was definitely worth the wait.
The salon itself looks amazing. The front desk and waiting area is nicely decorated as well as an additional waiting area behind the receptionist that had a bar with wine and beer. It is brightly lit and everyone that works there dresses amazingly. I felt like I was on the set of a movie with everyone bustling around. After my friend and I checked in we were given a form to fill out for our massages. About five minutes after we finished, I was greeted by Amy and she asked if I wanted anything to drink. She poured an ice water with lemon for me and walked me back to the sinks for my deep conditioning treatment. Amy was very friendly and chatted with me while she washed and dried my hair. She did an amazing job with drying and styling my hair. My hair looked so good, I wanted to go out later that night just so I could show it off!
Amy took me back to the waiting area and a few minutes later Grace came and introduced herself as the massage therapist and took me back into the spa area. She was extremely easy to talk to and her bedside manner was great. She made me feel really comfortable and the massage was amazing. I regretted not getting the full hour because she did such a wonderful job! Grace is an awesome massage therapist and I definitely felt very relaxed after it was over.
Grace refilled my water and walked me over to the manicurist’s room where my friend was finishing up with her chocolate pedicure. I chose a lemon drop pedicure and it was lovely. Cindy did an excellent job and my feet are now super smooth.
I highly recommend Glow Salon & Spa to anyone that wants the best spa experience. They definitely take great care of you and make you feel comfortable and truly valuable.