This place deserve NO stars. MUSTREAD!!! (Pumps) −5÷23÷159:37:55– Our whole family was heading home, while we need to + oil to our car. My dad had to go back and fourth just to solve the FKEN problem. So, first of all the machine we used is dumb. It only added 0.75 and the second time it didn’t even work. My dad asked for refund since there’s no oil came out. Well, the lady didn’t gave us back the right amount, so we lost $ 10. You know oil money are big deals ._. My dad went back and asked for explanation. But NO, the lady is not HELPFUL, RACIST and SOOOOOOOOORUDE! I don’t think she know how to respect the customers. She was making fun of my dad with this other customer and giggling shit. My dad doesn’t know how to speak a lot of english but he understands it ok? I mean is that how you should treat your customers? I FKENHATEITWHENSOMEONEISSOFKENRACISTTOMYPARENTSLIKEWTF.(Sorry for all the cursing Im just mad) Anyways, my dad was too nice cus I would fken curse her out just Bc she’s rude and racist. STAYOUT when it’s the white lady’s shift or whatever. I mean it’s the machines problem but the lady is not helping at all, instead she’s teasing. Sorry for the cursing guys. And thank you for your time. Next time, remember to take a pic of the meter first so you’ll have proof. I hope the manager see this.
Mike s.
Tu valoración: 5 Annapolis, MD
I had to get a odometer verification on my vehicle from a state inspection station today before the DMV closed. This company stepped up and helped me out when I was vulnerable and in a time squeeze. Though our transaction was quick, I will defiantly be working with them in the future. Thank you for the fast service!!!
Rob T.
Tu valoración: 5 Arnold, MD
This review is a repeat from the other Chesapeake Exxon listed. Same company not sure why it’s on twice. I think the people complaining on here are upset that their cars didn’t pass for valid reason and weren’t expecting another couple hundred dollars added to their moving to Maryland expenses. I moved here many years ago, brought 3 cars with me. They inspected each one and each on did need slight repairs to pass. I completed the repairs at Chesapeake Exxon. For the most part it was brakes and tires and some light bulbs and honestly I knew they were needed anyways. Fast forward a few years and all of those cars are still in my possession and still running great. All maintained by the staff at Chesapeake Exxon. They’ve always been upfront, honest, reasonably priced and very kind. I’ve recommended this place to several friends that have moved here too, some got their work done else where and were never charged a reinspection fee that many have talked about on here. I’ve even used their towing a few times. If your coming to Maryland, especially the Annapolis area I strongly urge you to consider this review as guidance from someone who’s been where you are now.
Tom Y.
Tu valoración: 1 Mayo, MD
They charged me $ 98 just to check my check engine light. I was not advised of the cost until after the service was rendered. Took them less than 15 minutes. They said it was a bad sensor and would cost $ 140 for the part and $ 100 for the labor. Subaru sells the part for $ 40. I’ll do it myself. Thanks
Eugene S.
Tu valoración: 2 Gambrills, MD
Slow state inspection. I think the MD state inspections are a racket so my expectations were already low. This place advertises inspections in 1 hr. So I make an appointment and wouldn’t you know, it took them 3 hrs. The car passed with flying colors so its not like they were tallying up all the issues for the extra 2 hrs. $ 89 for the inspection. Not the lowest around but in the ballpark of all the others. The lady working the desk was nice enough and they completed the work for the agreed price, for that they get 2 stars. The mechanics acted like they could careless about my business. That plus the excessive time were the big negatives. Ill take my business elsewhere.