Rox’s Ruffcuts

Rox’s does an excellent job with my goldendoodle. We moved to the area a year ago and had searched for a new groomer. Fortunately, I found Rox’s on the first try. We will be loyal customer’s from here on out. They are quick, friendly and affordable. I love that the dogs roam free too!

I’ve been happy with the cuts our toy poodle gets from Rox’s. He loves being with other dogs and we can leave him for the day, which is a major plus with the cage-​free environment. I like keeping his hair short and they do a great job. They listen to what I want and get the job done with no problem. I love when I pick him up and he looks so handsome!

Stopped in on a whim as I was looking for a new groomer — although they were very VERY busy, the owner took the time to chat and tell me about the philosophy of her place. Intrigued I made an appointment for my 2 pomeranians. I was assuming she would want to shave them as my old groomer often pushed for it. She advised against it and gave my dogs the best cut they have had in years! Beautiful work, wonderful atmosphere — just a great experience over all.

I switched to Rox’s (met with Rox and she gave us a consultation) because of a really bad cut my dog received at our previous groomer. She assured me she could clean up his bad hair cut and she did not disappoint! Great cut for our dog and great experience. He immediately took to her and started licking her face! He has never done that with any other groomer. Rox gives a great cut and sends home a very happy dog who is never put in a crate but allowed to socialize with other dogs during the wait. So happy we switched!

Other than the fact that it takes a bit of negotiating to find a time for an appointment, (and that is good– it means they do a good job) Rox’s Ruffcuts is worth the drive across town. My dog isn’t a «dog-​dog» but she seems less stressed at Rox’s than any other groomer I’ve taken her to. She always smells good for days after I pick her up.

Wow! Words cannot describe how pleased we are with Rox’s Ruffcuts professionalism and service; it was a great experience right from the beginning. The owner and employees clearly love dogs, and they are very skilled groomers. We moved to Ann Arbor four years ago and have been struggling to find a groomer who meets our standards (we have a very fussy and furry Border Collie… not an easy job). We definitely found what we were looking for and more with Rox’s Ruffcuts. Our dog has never looked better! We’ve already booked her next grooming appointment!

Took my two pups there for the first time today. Everyone was very friendly and professional. My dogs loved the environment and came back looking great. Price was slightly higher than our previous groomer, but the no-​cage environment was worth it to us. We will return.

I think one star is far to generous for this place!
After talking with the manager– who was adamant that the dog was the problem, not the cut– no resolution other than never to go back.
I also just noticed also that one of my dogs nails was not cut– the rest were uneven, but now I have to go back and correct all of their mistakes including cutting the nails– which I hate to do and why I paid them to do it!
never ever ever ever going to go back and I warn everyone not to go there (even the vet that we take him to was concerned about the care they performed on his ears, they rubbed them inside so hard there is fear of an infection!) BEWARE OF THIS PLACE!!!

I have a dog who can get a little bit of an attitude with strangers/​other dogs, so I was worried he might not fit in here– after his first visit, though, he was so soft, relaxed, and happy from playing all day, not to mention beautifully groomed, that I never hesitate to take him back. I highly recommend this awesome business!

I own a 6 year old Australian shepherd and I have never had him professionally groomed before. My family wanted Quigley to get shaved! I wasn’t exactly excited about the idea since I had spent so long making his coat as nice as it was. Rox’s Ruffcuts had the knowledge and experience to know that shaving my Aussie was not a good idea and that his hair would grow back coarse and all my hard work would be thrown out the window. Rox’s Ruffcuts gave Quigley a beautiful haircut and now he looks half his age (unfortunately sometimes he acts half his age too!). I highly recommend Rox’s Ruffcuts and will bring my dogs back again, thank you!

I am happy to be the first reviewer for this business! My husband and I adopted a golden retriever a couple of months ago. First order of business was a serious bath and LOTS of brushing. These two were definitely helpful, but more was needed.
Having grown up with big dogs, I have to admit that none of the family dogs ever went to a groomer. We usually let the dogs go «as is» or «groomed» them ourselves with hair clippers. In this case, however, we felt that this was a good idea to take our dog to the groomer. And seriously, one of the best things we’ve ever done for our dog!!!
The staff was warm, friendly and very knowledgeable and knew instantly what I had in mind in regards to grooming. They also allow the dogs to wander freely, but did mention that if I insisted on him being in a restricted area they would do that. Our dog can’t seem to get enough time with other dogs, so this was considered a bonus for us since he was not only groomed but entertained as well!
When I returned later that day, our dog went from a bushy and wild mess to AKC picture perfect! A hundred times improvement! He is so incredibly soft and looks amazing. Incredible attention to detail, none of our dogs have ever looked (or felt) so good.
Thank you for your excellent work! (owner of Sal)