Hellomed

I have visited the urgent more times than I’d like to admit in the last two years alone. Complications and sickness tend to come about after hours or on the weekends for me. I have lived in Ann Arbor for four years and had only visited urgent care facilities on stadium and washtenaw ave, usually an unpleasant experience and end up having to see my own physician during work hours to get better treatment or another diagnosis. I decided on HelloMed this morning by looking at reviews online and trying to avoid the usual dreaded visit to the other clinics. After trying out Hello Med clinic, I have to say this is hands down the BEST urgent care I have ever been to. The clinic was clean, comfortable, modern and very welcoming. The care was direct, efficient and knowledgable. I will continue to visit this location in the future and may even try out their other non-​urgent services. As an added note, I work in healthcare and this place impressed me.

When I was sick, I called my family doctor and they told me wait 2 weeks to meet her.
So I visited here without appointment and I could see doctor in 30 minutes.
I felt really comfort when I met doctor and she treated us very nicely and professionally.
Actually they were better than my family doctor.

Was in town and sick and went here based on the reviews. I can definitely attest that they are fast, efficient, very professional & super nice people. If you’re in Ann Arbor and happen to be sick I’d head to this urgent care every time.

Great place. The paper work was digital and easy todo. No wait time and very quick in and out. They seemed to know what they were doing. The office is very nice.

It is so convenient as they advertise. The hospital looks clean, and waiting time is so short. (I am not sure if there are many people waiting.)

This was hands down the best visit to an urgent care center I’ve ever had!
It’s a small place, but I went in on a Saturday afternoon and was in and out in maybe 30 minutes tops. Staff were wonderfully friendly, respectful, knowledgable. The doctor listened to what I had to say and performed the only necessary test himself, so there was no extra wait time for a lab. In the small time it took for the test to finish, they offered me reading material, and the doctor began preemptively writing out the prescription I would need. Oh, and did I mention how friendly they were? The thorough and speedy treatment I got might have just been because business was slow, but since they only have two patient rooms, I suspect that even if wait times went up the bedside manner would remain as dedicated and congenial as ever.
I used the register online option through their website so that I wouldn’t have to fill out a survey when I got there. It was worth it. When I walked in, they already knew my name and my health complaint. To check in I simply had to sign a form and provide my insurance card (they allowed me to email them photos of it since I didn’t have a physical card) and driver’s license.

We were on our way to IHA and stopped at songbird café. We saw that hellomed was recently opened so we stopped in. There was no wait. They take UM insurance. The office and patient room were clean and modern. The receptionist was really nice and the doctor was really thorough. I heard them speak Chinese. I’m not sure about other languages. The only drawback is that the patient room was really small. Otherwise a great experience.