Elegant Tailoring

I swear this place is run by the lady from Orange is the New Black.
I brought my backpack in because the strap was busted. I simply needed them to reattach the strap to the bag with some heavy duty thread.
1^st visit: A newer lady said «no problem» bring it in tomorrow because I am new here and we are closing soon.
2^nd visit: Orange is the New Black lady: «No I can’t do this… NOPE
3^rd visit: I begged the OitNB lady to please fix my backpack, I know you can do it. She said «ok I will see what I can do»
It has been a month now, and my backpack is working great! No complaints. I thought for $ 8 it was a good deal too!

They fixed it to the best of their ability in a timely fashion!!! The ladies are so nice once you get to know them!

My husband just had his suit taken in here and it looks like a million bucks. Done on time and correctly the first time. Happy customer!

Very good place. I had done alteration there many times. Customer service is good. Whatever I had left there came back great.

I have had a lot of different alterations of dresses, jackets and pants for me and for my husband. Everything was done perfectly, in a short period of time and for reasonable price.
Ladies are very professional and accommodating.
Great experience! I would definitely recommend this place!

Elegant Tailoring did an excellent job on my suit. Took them a rough cut suit one week before I needed it for an overseas wedding, and they took it in and made me look great. Could’ve had it done faster if needed. The ladies were super accommodating and did a fab job! I highly recommend them.

This is my first ever Unilocal review which I felt compelled to write after I went in for some simple hemming and asked the tailor to leave a bit of room at the end of each piece (in case anything ended up being too short). I came back and the hems were not only uneven on several pieces (others looked like I hemmed them myself), but several pieces were indeed too short. Worst of all, she ruined a $ 500 Tory Buch dress with an uneven hem, and it is now too short to be able to take it elsewhere to get it redone. There were even places on the hem where she stopped one line of thread and started another thread next to the first that runs parallel for a bit. She kept telling me that the uneven hem was normal and asking to see my ticket to check that I had indeed asked her to leave extra room (whether she wrote it down correctly amidst her hasty acknowledgements that she heard me is another story), which was moot anyway at that point.

Brought a pair of pants in to be tailored. Given the poor reviews here and on Google, I didn’t want to bring in more than one pair until I saw how they handled the first. Smart move on my part. I asked for the pants to be shortened by 2 inches, they only shortened them by about 1.4 inches, and on top of that the hemming looked bad. Won’t be going back. Avoid this place if possible.

Poor/​Rude customer service and overpriced. I have been here other times only because it was the closest to my home but never again. I had a pair of belt loops fixed but they came apart the next day.

Definitely one of the less expensive places in town. I’ve taken a lot of things here just because of the prices. Often I’ve been perfectly pleased, but at least two times they’ve ruined pants by hemming them incorrectly or to the wrong length. One time they reimbursed me for the jeans and the other time (a less large error) didn’t charge for the tailoring, but still, it’s frustrating. If you’re just looking to get something simple done inexpensively go for it, but don’t take anything irreplaceable or anything that you really care about.

My first experience with them was awesome. I had a nice pair of jeans that needed to be hemmed and was nervous to take them anywhere. The last pair I had done at Nordstrom’s and they turned out awful. The ladies here hemmed them perfectly and were able to fix the other pair. I also had them make a dance costume top for me (I teach dance classes) and it turned out exactly like I had envisioned it. Great experience here, I would definitely come back.

I took my bridesmaid dress and my boyfriend took a suit to Elegant Tailoring last summer. The seamstress said my dress would be $ 20 to take in the sides and I was thrilled to be getting such a great deal. When I went in to try on the dress after the alterations, I was not so happy. There was just SOMETHING about the dress that didn’t look quite right anymore, and the straps were suddenly too long. I was told it would be another $ 30 to fix the straps «because it’s two layers of fabric, not one»… and I had no choice but to cough up the extra fee. The end product was OK, but not what I was hoping for, and certainly more expensive that I expected.
My boyfriend’s suit was a bigger train wreck. He also needed some small, simple alterations to take in the jacket and pants. The result was absurdly tight in the jacket and waste. My boyfriend expressed concerns but the seamstress told him that’s how it was supposed to fit. And sadly, there was no time to fix it before my sister’s wedding, so he was stuck.

I brought in a simple strapless bridesmaids dress to be taken in on the sides. At first everything seemed to be fine until I came back in to try on the dress. It was still too large in some places and the sewn line on the zipper side did not reach the bottom crisply. They re-​pinned the dress and said it would be ready in a couple days. However, I received a phone call a few hours later informing me that the dress «could not be fixed» and I would need to come back in to figure out what to do. They suggested I come in 3 days later (not sure why); only 2 days before the wedding. That wasn’t going to happen so I came in that same evening to figure out what to do. At this point, I was rudely told that they couldn’t fix the dress and I was to still pay them the $ 45 they originally asked for. The dress did not fit and they had lost the ribbon sash that was left with the dress. After frantically looking around the store for 15 minutes one of the employees found the sash in the trash can and giggled. Not the response I would have hoped for but it was found none the less. On to the dress fitting now… I kindly asked if they could just return the dress to the original size I brought it in at and I would go on my merry way. The woman rudely threw (not kidding) my dress on the floor and told me to «deal with it.» At this point I again kindly asked them to return the dress to the original size and I would «deal with it» at that point. After 15 minutes of discussion it was decided that the dress would be returned to its original size and they would call me when it was ready. The next day I received a call and went to pick up my dress. After trying on the dress to ensure that it fit (still too big) I was asked to pay the full amount of $ 45. I nicely refuted this price seeing as essentially nothing was done to the dress and I had just now lost almost two weeks of time on it. After hearing that I was not willing to pay this amount the dress was again thrown at me and I was told to never come back to the store because they did not want my business. You don’t have to tell me twice! This place will never again receive my business and I hope that it will help others avoid any dress fiascoes.

I went in for a few more complex alterations earlier in the summer. Two suits, to be precise, with substantial alterations. Overall, I was very happy with the work she did. The suits fit great, and I got plenty of compliments on them. The price was pretty steep – around $ 120.
However, there were some minor disappointments in workmanship. The top of the center seam of the back of one suit was bunched up a bit, resulting in a sort of ‘hump’ at the base of the neck which was pretty annoying. Additionally, the hem on one of the pairs of pants began to come undone throughout the summer, to the point where I had to do a hack job and re-​sew it myself. Aside from these minor things, however, the suits looked and felt fantastic, and I’ll continue to go here.

I’ve gone here several times now to get my pants taken in at the waist and it’s by far the cheapest I’ve seen. Customer service isn’t the greatest, but for the money, I will keep going there!

I had a dress to alter which could have been tricky. There were both rhinestones (waistline detail) and metal studs (on the bodice) to contend with when taking the dress in on the sides, as well as some fairly delicate netting over the shoulders that needed to be adjusted.
Elegant Tailoring did such a fantastic job that I would come back here in a heartbeat for any other tailoring. They were not only on-​time, but you would never have any idea that the dress had been altered at all — that’s how seamless it all looked.
The fitting was quick and straight-​forward, and although I had to pay a small amount extra because of the complicated embellishments, the overall rate was still extremely reasonable.
One nice extra touch — I had bought the dress at a deep discount an noticed one missing rhinestone on the bodice (which is probably a part of why the dress was discounted), but shrugged it off figuring nobody except me would notice. The seamstress here actually paid close enough attention that she noticed the missing stone and used one of the ones from the excess fabric to replace it. This showed an extra attention to detail and a thoughtfulness that made me feel really fortunate to have picked Elegant Alterations. I’ll most certainly be back!

They altered my wedding dress beautifully. I lost about two dress sizes between purchasing and wearing the dress, and you never would have known. I will definitely use them in the future for my altering needs.
And check out their website for coupons!

I am 5’2″ so it is totally impossible to actually find pants that fit. These ladies did a very nice job with a pretty simple hemming job. It was done on time and for a good price. They were friendly and professional and took the time to get the length right. Check out their website for coupons. I haven’t tried asking for anything complicated but so far so good.