A2 Computers

Fried all of my hard drives so bad the boards melted. They had the equipment to protect from over voltages and decided not to use it, causing damage to my stuff. Pathetic. Hard drives are destroyed. Not professional at all. Take your stuff elsewhere. You’ve been warned!

Nasty malware problem. Brought it in Friday afternoon, all fixed and works great by Saturday afternoon — great to have it back and fixed so quickly

Because of the Ignorance of A2 computers, I had to buy my son a $ 170.00 refurbished xbox 360, these guys really suck, it’s a real shame.

Had a cracked iPad screen fixed a while back. Had to take it back as the screen didn’t adhere. 2 months later and the second-​time fixed screen still isn’t adhering. Don’t want to take it back as we might get the same «meh» attitude we got the first time.

pretty bad. i brought in one issue, and got another back. stay clear, beware!

Avoid this place. The owner was nice at the beginning. I was promised it would be quick repair. The diagnosis was quick and I agreed to order parts to repair my power button. I was told the repair should be done in a day and I would receive a call to pick it up. One week later, no call. I called them was told the part just came in and the repair would be done by the end of the day. I received no call. I called the next day at 1 pm and told that the tech who worked on my computer is out and that my motherboard is working and they replaced my DC input, which I requested… I DID NOT request that repair. I requested that the power button to be replaced. The owner quickly said he would call the tech to see what the deal is. Make sure they do the correct repair if you take your computer/​laptop to this facility.

Amazing customer service! When my laptop stopped working, I brought it to A2 Computers. Even though he was busy, the man behind the counter took time to look at my computer and suggested that I call the maker since it should be covered under warranty. He told me to avoid the big box store I bought it at because they would probably try to take advantage of me. He found the phone number I needed to call and told me exactly what to say. He even printed the information out. All of this and he didn’t charge me a dime!

I went to A2 Computers because of all the raving reviews other Unilocal users had given the repair store. They gave relatively decent customer service and at least made an attempt to sound knowledgeable and helpful. Overall, though, their service was ineffective.
I had a hardware problem with my PC and dropped it off at their store. They assured me that they would contact me within a day or two with the problem. I waited a week. After a week, I called the store and was told that they were busy but if I gave them my contact number, they would get back to me within 30 minutes. I waited another 3 hours before I called back and was told that they were just about to get on my PC. He continued to tell me that the guy assigned to my PC was delayed because of an off-​site job that day.
Never mind that that doesn’t explain the week that the store had possession of my PC, when I went to pick it up, they gave me a cryptic diagnosis. They assured me that there was nothing wrong with my PC, but my power supply unit (PSU) was defective. They told me that they used a PSU of their own and it worked fine. Coincidentally, they took out their PSU before returning my PC and told me that they were out of stock on PSUs that would fit my system. I’ve since trusted their advice and replaced my PSU twice with high performance PSUs and my problem persists.
My overall experience with them is very poor. At best, they’re incompetent with good intentions. At worst, they scammed me out of $ 59, a week of my time, and who knows what else. I would not recommend them to anyone else.

I was pleasantly surprised at how wonderful and friendly the people at A2 computers were. I cautiously handed over my ancient laptop to them and in just a few days they were able to replace my hard drive and gave me a great deal! I felt very comfortable with them and appreciated that they took the time to explain things to me but also didn’t try to sell me anything.

These guys were great. We had a simple fix that was thought to be a virus, but they checked out the laptop, advised of the repair, completed it and no charge! They also briefly went through the system for any anomolies, all gratis. We will return if needed

Hands down best computer repair shop in Ann Arbor. The people there, unlike most computer shops, are completely honest with you and are there to help you. If you take it in for the computer diagnostic service, they will not even ask you if you want them to fix it! Amazing and hassle free. For $ 20, they will tell you exactly what is wrong with your computer, and then you can go fix it yourself. The staff is very knowledgeable and helpful. Don’t even think about going elsewhere, just give A2 Computers a call and you’ll be happy you did. Computer Medic tried to rip my mother off, never going there again.