Hotel Captain Cook

Nicer on the inside than you would guess from the outside. Beds are comfy but it is an aged hotel having been around for 59 years.

We were at this hotel in June 2016, wonderful clean rooms and hotel. The best in Anchorage. We were here 25 years ago, it was great then, even better now.
And the food at Fletchers (restaurant) was the best that we had in the two weeks we spent in Alaska.
And when you order a pint of draft beer, you actually get a pink, not just 14 ounces like in California.

Everything about our recent stay was beyond expectations. We arrived at 7.30 am after an all night flight and expected to be allowed to leave our luggage and go to breakfast. Instead we were given a suite immediately.
Check out was the same curtesy. We had a late flight and a 2 pm checkout was no problem.
The restaurants were superb and the top floor view from Crows Nest is the best in anchorage.
The gym is like a London gentle mans club with leather club chairs, chesterfield sofa and TV in the entry area. It’s well worth the $ 5 to join for temporary membership

Went here for a date night because its suppose to be a nice place. Rented a junior suite. Every thing about it was sup par. The water out of the taps in sinks and shower was brown. Food from room service was not very good. Linens and towels, ive had much nicer at La quinta. Tv in bedroom wouldnt work. And they charge $ 30. For valet parking. No sign or notice of what they charge.

BED BUGS!!! Two nights ago, I woke up to go to the bathroom and saw black bugs crawling on the headboard & pillows. I was totally freaked out! I called the front desk; they sent a «technician» who said, «Let’s follow protocol». He then told me to take off my clothes so they could be washed and called down for another room. I cannot express how’d difficult this was for a woman traveling alone at 4 am. The new room was not an upgrade; when I went to take a shower, brown rusty water came out of the pipes. Unfortunately, my company had already paid for the room and I didn’t have the wherewithal to make another reservation. The manager called the next day, indicating he would wash my clothes and offering breakfast… and that was it. They are not a national chain, who knows when I will be back in Anchorage, and even if I am, I seriously will not stay there. Now, I have red bites on both arms and I’m just pissed off. Everyone kept telling me this was the best hotel in Anchorage, and if so, Airbnb is the answer. Never again!

I originally planned on staying here for two nights, but then an unexpected snow storm came through and the Seward Highway wasn’t safe to drive. I had checked out, and drove about an hour until I realized this wasn’t going to work and turned around. I called the hotel and explained the situation, they allowed for me to check back into my same room, and let me keep the same promo rate I had paid for my original two nights!
I am docking a star mainly because you have to pay $ 5 per day if you want to use the gym facilities, and the gift shop has weird hours. This wouldn’t be a big deal, but when I checked in on a Thursday and asked if there was any convenience store around to get toothpaste, a snack and drink the hotel staff advised there is not and the gift shop was closed. I later saw in the morning there is actually a really legit convenience store right across the street that sells everything!
Hotel is great all in all. They have three towers, all accessible from the main lobby, you don’t have to go outside. Two elevator for each tower. Rooms are nice size, housekeeping does a good job, tv works and a mini fridge under the tv in the dresser.
Water pressure is decent for shower, they give the room three towels.
Parking is across the street in the garage, they validate your ticket, so make sure to bring that in, otherwise the garage is like $ 1.20 per 20 minutes I saw.
Really easy walking distance to close restaurants, bars and shops.

Beautiful view of the city. The night lights were amazing! We just came for some drinks but got two shows of their specialty fire-​lit desserts other tables had ordered.

non-​premium rooms are still decent. Housekeeping got us a bucket, when the ice bucket was too small. Very nice.

My husband and I attended an event at the Captain Cook Hotel. We were very pleased with the customer service, the holiday decorations, and the overall ambiance. Very happy to have found such a great place. We will definitely be recommending it to friends and family.

The Captain Cook is by far the most recommended hotel in Anchorage, and many people would say it’s the ‘nicest’ one here. This truly Alaskan hotel boasts a connection to the Cook Inlet with its name: the Captain Cook. Captain Cook was an American explorer who ‘first ventured’ to Alaska and essentially ‘discovered’ the Cook Inlet and Anchorage area. He then went onto Hawaii to get killed by the natives there (they thought he was a God because of his guns, nails, and fancy ship– so they sacrificed him and ate him for his knowledge).
Anyways, this hotel has a ‘ship’ theme with wooden walls, glassy-​polished floors, and Alaskan waterway-​inspired décor. There’s a great little classy bar on the west side of the main hotel called ‘Whale’s Tail’ and if you’re staying here, I highly recommend you spend an evening checking out their wines, cocktails, and little menu items. The rest of the hotel has a few high end gift shops which include an array of native crafts. They have ivory carvings, jade carvings, antler carvings, native beaded items, and a few traditional ‘touristy things’ like magnets and, of course, snacks. There are some really nice ballrooms as well and I absolutely recommend this venue for weddings.
But– most people aren’t going to come here simply for the Whale’s Tale bar or ballrooms. Most people are reading this review in the hopes of hearing about the rooms. I’ve stayed at a few different rooms here at the Captain Cook. I’ve had a king bed room and I’ve also stayed in the Crow’s Nest Suites (which are essentially the ‘Penthouse’ options for this hotel). All of the rooms here are very well-​maintained, clean, and stocked with all of the amenities you’d hope for– including large flat screen TVs with a good array of cable channels, free Wi-​Fi, and plenty of complimentary toiletries in the bathroom. The beds have nice neutral-​colored décor and although the main part of the hotel is decorated in dark hues, the rooms have lighter walls– which make them quite welcoming (especially in the winter when we have nearly 14 hours of darkness in Anchorage a majority of the time). In the summer when we have our notorious ’24 hours of daylight’ this hotel does offer black-​out shades, so you won’t be kept up by the light beyond your window. The Crows Nest suites are pricey, but worth it if you’re willing to splurge. You’ll have a nice living area as well as a private bedroom (or bedrooms). Every room in the Captain Cook has absolutely beautiful views. You’ll either get to sit and overlook the Cook Inlet, the city of Anchorage, or the mountains that surround the city. There is no ‘bad’ room in terms of what you’ll be looking at beyond your window.
The staff are very friendly here, but have never gone ‘above and beyond’ in a way that’s really amazed me. The room service, although pricey, is always delivered fairly quickly and is high quality. The maid service is excellent and really does a great job of cleaning the rooms efficiently. Honestly– if you’re paying for a Crow’s Nest Suite, you’re going to be treated a bit better. The more money you spend, the more enthusiasm you are going to receive from the employees. This is common with any hotel establishment, and I can’t downgrade them a star for giving me better service when I’m spending $ 400+ a night to stay with them, but it is a shame that I don’t often find the same ‘excitement’ when I’m paying for a $ 100 to $ 250 room.
The real reason everyone recommends this hotel is its location. It sits on the edge of 5^th Avenue in Anchorage– which is the ‘main drag’ for all of the nightlife and tourist shops. You’re walking distance from an array of quaint little Alaskan bars, eateries, gift shops, and shopping centers. There’s a bike rental place across the street and a lot of ‘shuttles’ to out-​of-​Anchorage tours will pick you up from the Captain Cook free of charge. It’s a classy hotel that holds true to its Alaskan roots. I believe President Obama stayed here recently and I know many other ‘celebrities’ have as well. It’s one of the nicest, well-​maintained, and unique hotels in Anchorage and it’s located in the center of all of Anchorage’s hot spots. I’d give it ‘4.5′ (rounded up to 5 for the sake of Unilocal’s rating system) because it isn’t ‘exceptional and 5 star quality’ compared to other places around the world, but it’s certainly one of the best that Alaska has to offer.

Realllllly enjoyed our stay here! It is very touristy but has a wonderful authentic cozy Alaskan feel (reminds me a lot of Aly).
We had a 2 bedroom executive suite — accommodations were nice… 2 queen sized beds, 1 bathroom in each room, common dining/​living area which included a bar and full bathroom.
Everything was clean, staff were professional and polite… Which is exactly what I expect from an «upscale» local business.
Cute shops for beautiful souvenirs, snacks, ski/​hike wear, children’s clothing, women’s gowns… Etc
I’d recommend this hotel over any of the other chains in town… centrally located (easy access to the coastal trail for a nice morning or evening stroll) and it’s LOCAL! :)

We were here for less than 12 hours after landing in Anchorage and before boarding our Princess Cruise bus to go to the first lodge. Just long enough to check in, get to our room, realize the lock was not 100% operational, move to another (nicer) room (with an actual view), sleep then eat breakfast.
The beds were comfortable. The suite was very spacious. The bathroom was large. Everything was clean.
Breakfast was good. I had the Crab Benedict (worth the extra cost to add crab). Mom had the Polynesian French Toast, which we both thought was yummy. We added a side of reindeer sausage, which was decent but pricey.
Overall, a good choice if you’re in the area. Near some good restaurant options and within walking distance of the water to enjoy the sunset.

When this hotel was built, it was built to last. There’s something quite whimsical about the space and as another Unilocaler commented, it’s like being in the belly of a ship. The hotel was optimistically built the year after the 1964 earthquake. I absolutely admire the attention to detail throughout the space. I have only stayed at the cap’n cook once and also attended many events/​eaten at the restaurants and meeting spaces. I found the room to be on the smaller side (at least the rooms in the larger tower), but it was elegantly appointed, clean, yet slightly sparse as well. I have had the opportunity to tour the presidential suites and although the space and views are ample, I found the furniture and décor to be very dated and I found this pretty shocking. I would love the opportunity to get in there and do some interior design!
My firm used the top floor gallery in the shorter tower for our post holiday party and the space was really fun. With lower ceilings and exposed wood beams, brass trimmings/​fixtures, it really did carry theme with the rest of the hotel (though the lobby and meeting spaces have much taller ceilings). The staff and food were on point.
All attended events here have been fantastic here (feels like a treat!). The staff is attentive and never overbearing. The food is always replenished quickly, is wonderfully presented and delicious. I love getting a cup of coffee at cubby’s and just walking around a little bit before heading back to work — the space sort of re energizes me and its fun to guess the origins of those walking past me.
This is a classy hotel that I would recommend to any out of town guest.

Very nice place and the best service you’ll find anywhere! Crows Nest is super super fancy, like $$$$$, but excellent food and service. Fletcher’s is less expensive but still incredible food and service. The café has amazing breakfast and way cheaper than they really could charge for it. I’ve stated in a normal room and also a suite and both were very clean, although the décor could use a little update. It kind of feels like a luxury Steve Zissou hotel. But emphasis on the luxury. Also the gym is very impressive and relaxing, definitely a cut above most hotel fitness centers.

Alaskan hotels should not be compared to lower 48 hotels. Just like string cheese shouldn’t be compared to… anything. That stuff is gross, and definitely not cheese.
The hotel is a perfect resort getaway in the heart of the city. The quintessential Alaskan kitsch mixed with impeccable service and quality will leave you wanting more. And more you shall have!
The workout facilities are awesome. The pool is large enough to swim laps. Lap swimming. At a hotel. In Alaska.
You will not regret paying the extra cost to skip the Hiltoz or Marrioz. Leave those guys in the glacial sludge.

This is definitely a fun place to stay, bird eye view, gingerbread town, boutique stores, tapa places… you name it. And what a sweet surprise to find a goodie bag at your door on Christmas Day!
Not to be one sided, the heating/​ventilation system does make some noises.

Nice hotel that has been a landmark here in downtown for a long time. The lobby and Captain Cook décor/​theme are done well.
The accommodations are nice, but basically on par with your typical mid level in the lower 48.

Unacceptable by any standards. We booked 2 nights in the junior suite. Although the view was nice, the cleanliness level was disgusting, the room was dilapidated, and the management, Mike and Hunter, were unforgivably rude.
When I called for the 4^th time after having gone downstairs with a photo of the hair in the bathroom, the night manager Mike started bad mouthing me as he was hanging up the phone. I immediately called him back and let him know I heard him and would be contacting the real manager. When I spoke to the manager, Hunter, the next day, he acted like I had unacceptable expectations and didn’t believe that Mike had said what he had said. We checked out after 1night. They comped the 1^st night, but ruined my birthday getaway by treating me like crap. I didn’t want a free room. I wanted a fabulous weekend in a fabulous room. I got neither.
Awful.

Anchorage Alaska: A Grande Dame & Great Views!
It’s always sad when the cruise is over– but the Capt. Cook working with Princess Cruises made us feel right at home! It’s awesome when you arrive, stop by the Princess desk, pick up your room keys and find your luggage already in the room!
We lucked out getting two gorgeous king rooms on the 18^th floor — I had a huge room facing the water and my parents had the identical king room facing the mountains. Big windows plus one of the highest (if not THE highest) buildings in the city = great views from any direction! Sure, the rooms were a little outdated — but everything was clean, comfortable, and there was FREE INTERNET and a flat screen TV. I’m in heaven!
Palatial lobby appointed with indigenous art work, lots of tucked away comfy seating areas for shuttle waiting or just hanging out and cute shops for last minute purchases!
Fletcher’s pub in Tower 3 was a nice place for dinner with reasonable prices and humongous portions! Two of us ordered the gourmet 8″ personal pizzas but they both came out more like 14 inches! — Thank goodness my tall & burly first cousin and his roommate were dining with us and live in Anchorage and could take the pizza’s home with them! Dad picked up the bill so I didn’t see how cha-​ching it was, but the individual prices I thought were quite reasonable for Alaska.
Best thing about The Captain Cook Hotel? Ceiling fans! I’m weird that way.

Situated at the downtown Anchorage. Walking distance to museum, the theater, the shops, the restaurants, the visitor center, Saturday market, the train station, the Ulu factory, etc.
One of the tallest and historic hotel in the city. We were very lucky to stay at 18^th Fl. The view is gorgeous~ The weather is beautiful and we can even see the mountains!
All the staffs are very professional and friendly. They are always there when we need them.
There are 3 towers in this hotel. There are a few restaurants/​bars inside the hotel as well. Basement has the gym but have to pay a small fee to use the facility.
The room is clean and well maintained. Did I mention they have FREE WiFi~
Overall the experience is great!