After two phone calls to Plantronics customer service, I found this company from when I said I wanted a local company for a high end home office headset. Joanne went way out of her way for me, and found that the part to make the headset work that TWO Plantronics employees said was correct, was wrong. Drove over, they had the part in stock and for $ 9.00 the new headset finally works. Crazy that they know more than the company reps. Highly recommend them! One note — you may be on hold awhile as they help who they start with first and are excellent with support. Don’t give up or get frustrated — know when it’s your turn you’ll get great help too. Old fashioned customer support.
Carolyn S.
Tu valoración: 5 Orange, CA
The previous review is right on! This is one of the most professional and helpful companies that I have ever dealt with. My company has made numerous purchases in the past few years and the customer service is always beyond expectation. Something you just don’t find anymore!
Edward V.
Tu valoración: 5 La Cañada Flintridge, CA
Extremely professional and helpful. Went out of their way to assist me with an old replacement part. The type of service that this country used to be about. Would definitely do business with them! Thanks!