Motel Moonlight

Not much to say, the place was safe and sanitary, and cheap for the area. Cleaning staff was friendly and helpful. Not much in the way of luxury, but an affordable hide out from LA

We booked through Travelocity. The day of our trip, my husband called to confirm the room and to inform them that we will have a late check in after Disneyland and that our debit card had been lost at a gas station on our way there. We had to find a bank and pull out cash to fund our trip and cancel that card. So our room would be paid in cash. They confirmed and understood. A little after lunchtime my husband called again. Just in case there was a staff change and our information was noted. Again we got the confirmation and was told that everything would be ok. We asked if they would prefer one of us to leave the park and come pay for the room, just in case, since cash was our method of payment. And we were assured that wouldn’t be necessary. We showed up to the motel during the time frame we gave them, which was about 10:30pm (my 2 year old asleep and my 8 year old grumbling about her feet and exhausted). Well our room was sold! Memorial Day weekend, Anaheim, 2 kids in the car! After our multiple confirmations, they still sold out room. We arrived during the mutually confirmed time frame. They assured us cash would be ok and it was NOT necessary for us to come in early and pay for the room. They sold it. Telling us our card was declined. Even though we told them it was a cancelled card and we would come in and pay for the room before arrival, they assured us we would be accommodated. Of course not. We spent an hour on the streets of Anaheim during Memorial Day weekend trying to find a room for our family. Luckily the motel 6 had a room and even gave us a discount because of our trouble. They informed us that many of their customers come from the motel moonlight because of rooms sold from under them. Do not reserve here!

I was glad to find a 24 hour check-​in motel that wasn’t expensive and close by Disneyland. I checked in at MM at about 3:30am on a Tuesday morning and we stayed til Thursday. The lady at the front was awake to check me in and it was a quick and easy check in. Our room was right in front of the stairs on the second floor. The room was fairly large for 2 double beds and inside came with a mini-​fridge, microwave, coffee-​pot, hair dryer, ironing board, tv and a huge dresser. The bathroom was standard BUT it wasn’t properly cleaned because strands of hair were sticking on the shower tile AND the water didn’t drain fast enough, which was mildly annoying. So some negative points on that. Otherwise, this is a fair priced motel and they do housekeeping everyday! Probably will stay again when its time to go back to Disneyland!

The worst. Where to even begin. We called 2 weeks in advance of our trip to make sure the pool would be open and they said it would be, when we got there it was closed and they said it would be closed our entire trip. Also you can’t tell from the photos posted but the pool is literally in the parking lot and it’s very small. There are a handful of older people that live in the motel and they were always creeping around and staring out their windows at us. Another resident yelled at us because he thought we weren’t actually staying there. The staff pretty much say what you want to here, but then everything turns out to be the opposite of what they said. There’s no real lobby and the staff are hard to get ahold of or even find. The rooms are outdated and extremely dark. The carpet is very dirty. The bedding gave us small rashes on our backs. They say check out time is at 11am, but we got a call at about 10:20 saying we needed to leave. It may have been a few bucks cheaper than other hotels, but for obvious reasons. Next time we will be spending the few extra bucks for somewhere that is actually decent.

Started right when we got there. We called ahead of time because we got into the airport before checkin to see if we could get in our room early and a woman said that was fine so we got an über to go there. When we got there we spoke to the same woman who answered our call earlier and we told her we were the people who called and she didn’t listen to us and just kept telling us check in was at 3 multiple times without letting us tell her that she had already told us we could check in early. She told us the room wouldn’t be ready until 3 so we had nowhere to go for 4 hours after flying all night.
When we actually got into our room it was extremely dark and the carpet was dirty. There was a shoe print on the ceiling. She asked if we wanted room service and we told her we would put the sign out if and when we wanted it.
We went to knotts berry farm the next day and came back to see someone had moved all of our things off the bed and onto the floor. We both got rashes on our backs from the bed.
The next day we put the do not disturb sign on the door and came back to find it missing so we had to make our own because we couldn’t find anyone for a new one. We had also called 2 weeks in advance to make sure the pool would be open, which it ended up being closed the entire time we were there. Also it’s located in the parking lot.
On check out they called us at 10:30 and told us they needed us out of the room even though check out is at 11. All around rude staff and dirty conditions.

This is my first time staying here and even though it isn’t the fanciest place, i like it. I guess that’s because I know what it’s like to not have a place to sleep. I didn’t find any disgusting bugs in my room except for clean clean towels, sheets, and great customer service… oh an an awesome deal! The owners are so polite and that is What makes me want to come backs. So for those who had nothing nice to say, keep those comments to yourself because don’t no one have time to hear/​read that. Next time go to the Hilton or some
Over priced hotel. …overall this motel is decent and perfect for a short stay.

Although a little rundown the Place is a hundred percent comfortable and the staff was very polite and genuine and non evasive we had some friends come over and they didn’t seem to have a problem, nothing was said to us.
Would definitely recommend this place and I’m going to definitely stay here again

I was staying with my husband and 2 friends. The first 2 nights were fine. Only 1 of the keycards worked, but since were are all together, it wasn’t a big deal. On the 3^rd evening, we returned to the hotel and the one keycard we had that worked, suddenly didn’t. Well, it turns out, our door hadn’t been closed all the way by the cleaning person. We could’ve gotten all of our very expensive items stolen, but luckily everything was there. My friend goes over to set up his breathing machine and notices that there were a few bugs in there. He then starts to investigate to see where they were coming from and finds that they are coming out of the walls. We all then started searching through our stuff and I noticed bugs scurrying out of shoes I left behind that day. We checked under the bed sheets and saw that there were old skins of bed bugs on the mattress! We checked out that evening (but not before taking pictures) and asked to speak with the manager. We were told that he wasn’t in, but would be the next morning. My friend called the next day several times, but the line was always busy. After 3 or 4 calls, someone finally answers and my friend explains our situation. He also mentioned the pictures we took of the bugs. The man on the other end says to email them the pictures and that they will offer us a refund. Luckily none of us got bed bugs, but we had the hassle of leaving our belongings outside in the sun until we could wash EVERYTHING. I was waiting to see if I actually got refunded or even got an email back before leaving my review. We’ve left 2 emails, with NO reply. Next time, i’ll just suck it up and spend a few dollars more for a better hotel.

The staff is umm interesting. Love how they say card isn’t charged until check in yet I got a call when I hadn’t even checked in yet for them to say my card had been ran… And they apparently watch u like a hawk while u stay there. Got a non smoking room and I had a lit cigarette in my mouth and stepped into the room literally for 1 second to put a bag down and not even ½ a heartbeat later, the phone rings and it’s front desk saying «no smoking in the room!». Well no duh sir, just had a handful of bags Sorry! The room itself wasn’t too horrible, there were a few little buggies crawling around but nothing too crazy. It is what it is and despite the experience I might actually stay again.lol.

I’m giving this 4 star for motels in this price range — but I’m not trying to compare it to the Hilton or the Grand Californian. This place is a bit rough around the edges, but the room was clean enough and the beds were comfy. There was a working TV, a small, clean fridge, a microwave, a clean bathroom with soap, and the air conditioner worked very well. The owners were very nice when we checked in, in fact the younger man asked how we were doing and greeted us each day in a way that made us feel like we were part of his family. The pool was small, but clean. It was just across from where everyone parks, so no ambiance, but it was refreshing. Since we spent nearly all our time at the park, you can’t beat it the price. Disneyland was not within walking distance, and there are no longer any trams that pick people up from all the neighborhood hotels, so plan on driving.

On the surface the owners appear nice as i stayed there a few times. Last week i was the victim of a motel break-​in in which something of electronic value was stolen. When I confronted the owner, (the lady) she called the police and that was it. She did not appear bothered that her motel had been broken into. The only thing she worried about her was making an appointment shortly. It was a very very odd response in which she tried to turn the blame on me saying i must have left the windows and or blinds open cause nobody steals here… yeah sure lady… When i told her that the police suggested that most cases like this involves the cleaning people aka an inside job her response was shocking as if i had accused her or a family member myself. She refused to even discuss what happened with the cleaning person. To say i was disgusted was an understatement. The simple fact is that the cleaning lady WAS THE ONLY PERSON on premises that knew i was gone for most of the day. Bottom line –IT IS NOT REMOTELY A SAFE MOTEL, its flat out dangerous. I do have the police report which is useless since her prints are all over anyway. Silly me for trusting a motel and their shady staff. My suggestion for whatever its worth is that If u decide to stay at this cheap terribly outdated motel with not enough parking there is to leave nothing of value in plain sight while going out. Either the staff (or the neighbors) which are long term renters are not to be trusted. The break in scene was 100% set up. It was so ridiculously obvious that the police even laughed at the way the room was conveniently set up to appear like a break in. The owners offered no apology no token of good will just to even make me feel slightly better as a very personal belonging was stolen. They are as ice cold and rude as they come. No matter what you see as a response to this review i do have a police report and i have proof that I stayed there. This is not a hate review, this is a blatant warning about a shady motel with terrible and uncaring owners with criminals working there and or criminala living among you. The fact that they wouldnt even discuss what happened with their staff speaks in volumes. You get what you pay for and on top of it you get your personal stuff stolen. I WISH ZERO STARS WERE POSSIBLE FOR DISGRACEFUL OWNERS AND MOTEL MOONLIGHT. I feel badly that i had to give them 1 star

I don’t understand the praise this place gets. I spent 3 nights here and wish I slept in my car instead. The bed sheets had the same long black hair all 3 days, I woke in the middle of the first night with a roach crawling on my arm and they didn’t replenish my shampoo and body wash for my last night. I killed 2 roaches the first day and 1 the last day. The room didn’t smell like smoke I guess so it deserves at least 1 star. This motel is on a long street with plenty of other choices, I recommend choosing anything else.

We decided to drive up to Anaheim to go to Knott’s Berry Farm, but didn’t want to drive back down to SD the same day, so we went on Expedia, the reviews were decent, and decided to book an overnight stay for $ 80/​night at the Moonlight Motel. I first thought, interesting name… I wonder what kind of things go on in the «moonlight»…then immediately erased that thought because I’d be staying here.
So we checked in, got our key and a password for free Wi-​Fi! We had a room on the second floor, and it was a good sized room with two queen sized beds. No smoking smell, which was also good. The A/​C worked, nice and cold for the hot day we had at the park. They also had a good sized flat screen TV with cable! The bathtub and toilet was clean, and they offered soap, shampoo, and conditioner. They gave an ample amount of towels as well.
I literally had no complaints while staying here. If you ever need a quick place to stay in Anaheim, I’d recommend it!

Pros:
Confident to mall
They have free WiFi with cable TV.
Comes with alarm clock
Nice staff
Cleanish bathroom
Parking
Cons:
Blankets and sheets aren’t clean
2 prong outlets (bring 3 to 2 prong outlet adapter)
Popcoen ceiling
Weird odor
Dirty walls
Not unscale
recommended for:
Cheap fast motel w/​good service

This is by far the greatest motel I’ve stayed at anywhere in the Southern California area. The location is perfect, especially since it is only a few miles away from Disneyland, Knott’s Berry Farm, and major freeways like the 91, 22, 5, and 405. I also liked the fact that there is only one entrance and exit so I never feel uncomfortable that people can come in from another way.
As for the rooms? Excellent quality! The sheets were clean, the beds were well made, there was no typical motel stench when you open the door, they have flat screen TVs, cable (including HBO), FREE wifi, and non-​broken tiled bathrooms! I did not see any bugs, all of the towels were white and clean, all of the lights work, and they have AC for cold and warm weather that is new and works like a charm. They have a small pool to hang out by and parking has never been a problem for me, regardless if it’s day or night.
It is quiet in the area, and there are many things close by like Subway, iHOP, McDonalds, El Pollo Loco, Albertson’s, and the Buena Park Mall. I would say that this central location to so much, including DisneyLand, of course, makes this motel even more enticing to stay at. Also, if you are still trying to find more sites to see in the area, the front desk has a bunch of different brochures in regards to activities and attractions to check out. So you will never feel lost or confused on what to do when coming to this motel and this area.
I have lived in many motels before, and I have to admit that the people who manage this motel are possibly the nicest couple I have ever met. Both husband, who’s name is Henry, and wife are respectful, friendly, and very accommodating to any questions or concerns I have for them. Just knowing that these are honest, and good-​intentioned people makes me want to return just to see them and keep in touch. And whenever I am in this area, I will definitely be staying here. 5 stars well deserved.

Everything was good location was not bad at all had a lot of things around us. Room was clean sheets were clean no stains not even in the towels. TV was good. My only complaint is the sink smelt really bad it smelt like sewer water at first I thought it was just the drain because the shower water didn’t stink at all but then I realized it was the actual sink water. Other than that everything was good for the price. U can’t expect a five star when your paying a one and a ½ maybe two star at the most price.