Dr. John Delaney Dental Corporation

This is the most unprofessional dental office i ever felt with. My first visit went well. Then my second visit I call to make an appointment and they check my name and say come in. I get there they tell me my Insurance changed and they need my Medicare card. But yet the desk clerk failed to let me know ahead of time when she looked my name up scheduling the appointment. They didn’t even offer to «fax» it to them later. They just say there is noting we can do but charge you. I Asked to talk with the manager and apparently he sitting right behind listening to the whole thing and yet doesn’t want to interrupt and say hey here’s something that we can do a make this work. Instead he has a smirk look on his face like he is enjoying my frustration. I will never recommend this establishment to anyone ever again. There is no customer satisfaction here what so ever. They’re all behind their desk laughing and giggling instead of trying to please a patient. You can have the best dentist And the best assistant but if you’re clerks and ma aged are garbage your business isn’t worth giving my money too. Nowadays nobody wants to go the extra length but everyone wants the extra buck. Huge waste of time luckily for me there is a dental office on every corner. DONT WASTE YOUR TIME WITH THIS ESTABLISHMENT!!!

I love this office. I am always satisfied with all the explanations and the staff are very efficient. They truly work as a team. Treatments are fast but well done. The office managers is a fountain of knowledge, she knows the in and outs of insurance companies.

My family and I have been going to First 1^st Family Dental for over the last 20 years. I find them to be extremely accommodating and professional. I’ve had numerous dental procedures done over that period of time as has my family. I would highly recommend them.

I went here after seeing these 5 star reviews but then ended up running out! My first appointment went smoothly. I had my xrays done and consultation. I had a broken tooth I wanted repaired and was given an explanation of what needed to be done and the cost. I went home and gathered together my share of the cost and made an appointment. I was put in a room where a Jerry Springer like show was playing on a tv… unprofessional IMO… and then a rude hygienist came in with a tablet with my xrays and shaking his head. He said there was over 10k worth of work to be done on my teeth, including 19 root canals and 22 crowns along with 37 cavities. He said he had just called my insurance for an approval and they told him they weren’t going to cover anything because it was considered a full mouth reconstruction. I asked him what happened to the explanation Delaney gave me and he said Delaney didn’t have a clue what he was talking about. He brought in another dentist who glanced at my xrays and said «yep, you need all this stuff done». What stuff? He didn’t even know what this guy told me! I told him I didn’t have the kind of money he wanted and he informed me they had an insurance policy I could buy with copayments that could be financed through them at 30% interest… REALLY? He wanted 3k to start plus 2 payments on their insurance… REALLY? I said no, I would go call my insurance company. They told me the insurance would tell me the same thing, that they wouldn’t cover me. I said I wanted to find out for myself so I would be leaving. He tried to tell me he couldn’t let me go because my teeth were dangerous to me… AGAIN, REALLY? I said watch me… I don’t think Usain Bolt could have beat me out of there! I called my insurance there in the parking lot in my car… He NEVER called them! They do not need preapproval for work. They had the nerve to call me and ask when I’d be back to start work. One more time… REALLY??? Save yourself and do not go here if you value yourself at all! Really.

Initially I thought this would be a wonderful place. I had my first visit and was told I needed «deep» cleaning. I was also told I needed a new crown. I got the price I would need to pay for the crown. I asked a minimum of 3 separate times what the co-​pay would be for the deep cleaning and was told every single time, «NOTHING». So I showed up for my second appointment which I thought was the cleaning, they thought it was to «prep» me for a new crown. I was not ready for that. I had the cleaning instead. Again I was told there was no co-​pay on my way out. About a month later I received a bill for $ 196. When I called to complain why nobody checked the insurance or at least tell me they needed to, instead of telling me on NUMEROUS OCCASIONS it would be FREE, they said they could write it off, but suggest I go to another dentist.
YA THINK I WASN’T GOING TO ALREADY!!!

I really like this dental office. Dr. Delaney is great and the hygienists are all very nice. I have 3 children and they made my children feel at ease. They don’t try to sell you on unnecessary procedures either, I appreciate that.

Thumbs Down…
First off, I was scheduled for a deep cleaning which my insurance would not cover so I was charged $ 40. The process took a whole 20 min, and I feel like I was ripped off. The hygienist was very nice and gentle but I don’t think this was even necessary. She almost seamed just as in shock as I was that Dr Delaney put me down for a deep cleaning. She assured me the next one would be covered by my insurance… What a bunch of crap.
I had a «preventative» cavity removal done (yep another $ 45 since that’s not covered either) and now my tooth is still hurting me 3 weeks later! I had no pain before walking into this office.
Both the cleaning and preventative treatment was scheduled for the same day. The girls in the front said, no, not possible… The doctor is not even in. After I wouldn’t back down … I was brought into a room, and what do you know… The doctor cane in! MAGIC!
Another issue I have is the front office staff. The girls are always short and rude. I have had a scheduling problem of my own and heard another lady complaining in the waiting room.
I miss my old dentist, and was looking forward to using Dr Delaney, but this office is not good. I feel like I paid money for things I really did not need, and the staff is not welcoming. After only 2 visits, I am back on the search for a good dentist.
These people probably get over on so many people… It’s sad.

I couldnt be more dissatisfied and hate a place more then this one! They triple book patients so every single time i come here i end up waiting 30 – 45 min after my appointment time. So why set appointments!!!
The lady at the front desk is completely rude and always unhelpful. She told us to see a new dentist if we dont want to wait and are dissatisfied. She doesnt want to answer questions, doesnt greet you or show any type of care in the world for the patients.
Then, while getting my root canal, the DENTIST WAS WATCHING TV! THE MOST UNPROFESSIONAL THING IVE EVER SEEN!
They are losing 5 patients today! Great job guys!

I could not be happier! I recently had to switch dentists because of my insurance changing. I chose this place based on the good reviews on Unilocal.I have to say I am totally impressed. The front desk and doctors are so nice and very thorough. They have convenient appointments and are able to get you in sooner when your having a problem. I have found my regular dentist!
UPDATE:
Staff and doctors are still great, friendly and it’s still easy to get an appointment with them. I don’t like the fact that I have to go in so many times for every little thing.

This has been my dentist since I was a kid. Dentist Delaney has an amazing ability to make you feel calm and at ease. The staff are so friendly and they never push you to purchase services you don’t need. Now I take my 8 yr old son and they do a great job calming his nerves as well. Love my dental office! Ask for Judy– she does an amazing cleaning.

Words cannot express how amazing this dental office is. I called around because I do not have dental insurance. The price was great! The staff is EXTREMELY FRIENDLY, and the work the did on my teeth was AMAZING. I was nervous going in, but it was a quick and painless experience!
If you have dental issues, this is the company for you!

Whenever I come here, the staff always takes care of me.