California Dental Group of South Anaheim

Great experience — I had a crown come loose while on vacation and the dental practice was close by. I was able to get an appointment right away and everyone from the front desk to the assistants and dentist were really nice, professional and competent. I felt well taken care off. Thank you!

I do not recommend this place to anyone They did a crown the lasted less then 3 weeks when I went in to have them replace it they where very nasty and rude acting as if I did it per my 2^nd opinion crown was never done correctly and according to original X-​rays I never needed a crown to begin with very sad I had a small balance on the account $ 60 which I said I would pay when I knew crown was ok and going to last they basically wouldn’t let me leave yelling at me forbidding me to walk out the door trying to keep me there the Doctor and assistant are always arguing while working in your mouth very uncomfortable disheartening all staff are very unprofessional not a good place to go also very money hungry they will do anything for money needed or not!!!

10÷6÷15 AVOID THIS PLACE!!! I had 2 visits to this dental office and had a cleaning and a periodontal deep scaling that dr. Luis Riveros said I needed. Yesterday was a 6 month visit for a cleaning. Dr. Riveros recommended that I have a periodontal maintenance procedure which increased my co-​pay and insurance payment. I told him that I didn’t think this was necessary and all I wanted was my teeth cleaned. After 30 minutes of him and his girls trying to justify this procedure, I was told that they would not clean my teeth unless i would agree to this additional procedure. I WALKED OUT. This was clearly an attempt to increase their income. Do yourself a favor and stay away from this place!!!

WORST DENTAL OFFICE. Always overbooked, I always waited 45 min — 1 hr just to see the dentist for a check up. When I did see her she was always in a hurry to see the next patient.
Never had many dental issues, but everytime I went to this office the dentist always found a major tooth problem. The worst scenario was when Dr. Audi gave me a ‘preventative’ antibiotic injection that was not covered by my insurance and ended up giving me a FUNGAL INFECTION IN MY MOUTH. I had to see another doctor to have that treated.
After a horrible year of hoping this dentist would get better, I finally went to another dentist a few blocks away. The other denist is SO MUCH BETTER.
Choose someone else for your dental care, it is a shame that this horrible dentist has so many patients who can all find better treatment elsewhere.

This group does good work but they are not very good at billing your insurance and following procedure. My insurance requries that you get pre-​authorization to do any procedure beyond a cleaning. I told them that I would not pay out of pocket and that I only wanted work done that was pre-​authorized. I waited while they «called» my insurance and then they started the work. Well to my surprise I now have a $ 500 bill because they couldn’t collect from my insurance. When I called the insurance they told me they filed claims incorrectly and not in a timely fashion in addition to conducting procedures/​medicine that was not authorized ever. Still attempting to clear this issue up before I go get anther cleaning… with a new dentist. Not going back to them!

UPDATE: It’s the next day, and my mouth is sensitive and throbbing. Even breathing in through my mouth is hurting, and I don’t have sensitive teeth. I’ve never been in this much pain after a «cleaning.» Now I need to wait and hope that they don’t try to bill me for the absolute nothing they did yesterday.
One good thing: The staff was really friendly. Can’t say enough nice things about the lady at the front desk; she was a sweetheart.
I came in just for a cleaning; I found this office through my new insurance and it was my first time there.
But then I sat down in the chair and it all went downhill. The dentist was checking my gums for pockets and just JAMMING the tool into my gums. I flinched several times and she barely noticed. After that was over, my mouth was throbbing and my gums were bleeding a little. Then she tells me that I need all these extra costly procedures done and shows me an advertisement for an overlay that was disguised as an informational video. They took pictures of my supposedly cracked filling, which my regular dentist never mentioned anything about at my last checkup 6 months ago, and I couldn’t really see a crack in the metal. At this point I’d been there an hour and they hadn’t even started cleaning my teeth yet. When I asked them to do that, they tried to tack on a $ 90 «irrigation» which was basically mouthwash. I managed to get out of there without them taking any of my money that day, but this place seems shady to me. I’ll be calling my insurance company about them. Even the «cleaning» was a slapdash 10-​minute thing with a glorified water-​pik, my face was soaked with water after and I had to ask to rinse when they were done, as I still had gritty polish in my teeth.

So I will start by saying that I was a bit skeptical of going to this dental office based off of reviews and previous experience; but this place is definitely deserving of a 5 star rating. Looks like they have all new staff and they provided a very pleasant experience; since going to the dentist isn’t something I always look forward to.
Today I had X-​rays, a consultation, and teeth cleaning done. They did an amazing job providing excellent customer service and were very helpful with explaining what procedures I needed done. They also were not too pushy that I get it all done at once or even done at all. I go back next Friday with my son and look forward to another positive visit to the dentist.

Very friendly staff. Receptionist went out of her way to get me all set. Called my insurance and got me transferred to them. I had horrible experience with another group and from the start when I called they were nice. I came in receptionist was extremely nice. Rest of the staff seems nice as well. Definitely recommend the service of your teeth at this location.

I have been terrified of dentists until I was led to go to this office. My first visit with them they were nothing but compassionate and kind and I actually look forward to my visits. Dr. Audi (dentist), Teresa (dental asst.), Elsie (recep) and Susan (office mgr.) have bent over backwards to accommodate all of our family’s needs. I am no longer scared of the dentist but of course, I have to give that glory to God. He led us to this awesome dental office. I highly recommend them!!!

I found California Dental through my MetLife insurance that I recently got. I called them to make an appointment for a regular check up and the receptionist (Elsie) is very friendly and helpful. After my X-​ray, I found out that I need to get 3 root canals. So I went back the next day and since it was my first time, Dr. Levi was very gentle and he made sure that I was doing okay and not feeling any discomfort. 3 root canals took approximately 2 hours and it was painless. Now I just have to wait 2 weeks to get my crowns.
Their pricing is reasonable. They gave me a GREAT deal since I’m getting all that stuff done to my teeth.
Now I understand why there are so many negative reviews because of the previous management.
I was told that this place is now under a new management. Susan and Angie are both very professional and helpful. They discussed everything with me before we begin with any procedure. I love how informative they are because I hate surprises!
With that said, this place is sanitary which is important and the staffs are very friendly.

The visit to this place was like having all of my nightmares come true in one day. I am very scared of going to the dentist, but I broke my tooth and decided to call a couple of places and this one was one that was able to take me in right away. I went there and I understood that I was going to have a broken tooth fixed, but they really made me feel like I had everything wrong with my mouth, including infection that required me to get antibiotics all over my mouth. I was told I need to get deep cleaning along with gum disease medications. Apparently I needed to get my tooth removed, but they would have to cut a piece of my gum too.
Please if you want to get any procedures done please, please DON’T GO THERE EVER !! The funniest part was the amount they wanted to charge for each procedures. I mean it went from an over the phone qoute of $ 1400 dollars to $ 4000 in damage determined by the doctor to $ 12,435 in fees, the rude and condescending biller that added. I walked out then the doctor offered to do the worrk for $ 10,000 because they gave me a discount for being rude and unprofessional. I went to another place which actually opened especially for me on a Sunday and made me feel very comfortable. I couldn’t believe that everything I needed was done for only 10% of what this horrible place was charging me, and for things that I don’t even need. I don’t understand why this place is even in business. My only regret is wasting my time with useless and inconsiderate people, and that the only thing they did was trying to take advantage of me. I am better now because I actually got a Real place to do the job correctly and will never trust this place.
Aside from realizing my worst nightmares, the only thing they did for me is charge me $ 120 for x rays, and waste my time. If I could give negative stars I would give them 10 negative stars.
DON’T GO TO THIS PLACE THEY TAKE YOUR MONEY THEY ARE MEAN THEY SCREW PEOPLE …

Do NOT Go here, ever! Worst pain of my life! I am not a wimp when it comes to pain, but the dentist ripped my mouth up! They too scared me with all of these expensive procedures that they said I «needed» including 10 cavities and a deep cleaning, along w/​a gum disease prevention medicine. I had 2 fillings and a deep cleaning in one day and it was horrible and excruciating. Then had to come back 2 days later for 2 more fillings and she told me she accidentally chipped my tooth!!! Then after leaving there the 2^nd time I realized I had cement all over my tooth! Unprofessional and selfish greedy people work here. It should be a sin to inflict so much pain on a person for the sake of money.

DO NOT GO HERE!!! BEWARE!
I came here for a filling that I needed to get done. I quickly made an appointment to go to the nearest dentist I could find. So I went to California Dental Group for an exam and x-​ray since they had a «special» for $ 49 – BAD MiSTAKE! California Dental Group in Anaheim JUST WANTS YOUR MONEY! Or at least the dentist, Dr. Nguyen, does. They quoted me almost $ 4,000 for a bunch of work that they said I would need including the filling for my tooth. They even pulled a scare tactic on me by showing me a video about gum disease and told me that I’m at that stage of developing it. I automatically felt so helpless and scared because I don’t have dental insurance and I also don’t have $ 4,000 to shell out for the work that they wanted me to get.
I went home depressed, and prayed that there had to be cheaper alternatives so I searched on Unilocal.What did I find? Welcome Dentistry & Braces! I was able to come in at 5pm (so glad that they close at 7pm) without any appointment and get my filling done within an hour of being there (despite there being people waiting in the lobby area). Welcome Dentistry & Braces on Katella & Euclid isn’t that far from this place (California Dental Group). Going to another dentist to get a SECOND OPiNiON was well worth it. I found a MUCH CHEAPER (and better service for that matter) alternative. I also found out that I do NOT even need all the work that they told me I needed. I wish I would’ve seen the reviews for this place BEFORE I came here and spent the unnecessary $ 49 =[
I say, save yourselves (and your money) and make the trip to Welcome Dentistry or any other honest dentist instead of coming here!
DO NOT COME HERE!

####### SCAM ##########
I wish I can get some authorities attention to have this place closed down.
Same of most review above. I got suck into buy this scammer. I went there because it was close by, BIG mistake. I have a PPO and I still have to pay out of my pocket for over $ 1,000 for the course of 12 months. They did the work that I later on found out that I didnt need, they just kept scared my… it out if I didn’t have it done my teeth will be in big trouble, they want me to have my teeth cleaned every 3 months instead of 6 months. I ran out of my benefit way before the end of the year but the invoices still kept coming. The last treatment that I finally had ENOUGH with them was my last cleaning. Before they started they said several times that this will be all covered by insurance, it will be all covered. 6 weeks later I got an invoice for the service. I called them and they said, oh, well my insurance benefit for cleaning was maxed out! They were the one who (supposedly) check my benefit before the treatment and they the one who reiterate so many times that it fully covered. I paid my bill and won’t go back to these scammer any more. Please be careful, they will corner you and says all kind of stuff. We are as patient have no idea what they are talking about medically and they taking advantage of people from that.
@@@@@STAY AWAY FROM THEM @@@@@@

SCAM SCAM SCAM… do not go!

I wouldn’t refer my worst enemy to this place.
I had two crowns prepared by the company’s owner, Dr. Morgan, and then was told I should see the same doctor to have the permanent crowns put in who did the initial prep, which meant I would have to wait three weeks to see him.
When I showed up on time for my follow up visit, I was told I would be seeing another dentist because Dr. Morgan was «OUT TO LUNCH». But, I was told I was «welcome to wait for him». Are you kidding me? He’s a no-​show, and now I am being asked to wait for him? Ridiculous! When I complained about such unprofessionalism, I was given no real explanation, no apology, no nothing. And, trying to get someone to leave a message for Dr. Morgan was like, well, pulling teeth (sorry, I couldn’t resist the temptation to say it). When I did finally get to speak with Dr. Morgan about him being a no-​show for his appointment, he seemed confused and had no answer.
My wife had a similar experience there when she scheduled an appointment with a seemingly competent Dr. Nguyen. The office called my wife two days before her appointment and told her that Dr. Nguyen had to cancel because she was «in Paris». What? You mean they didn’t know Dr. Nguyen would be jetting off to France when they scheduled the appointment?
This place seems to have one thing in mind: milking its patients for as much money as they can. I think their dentists are trained to see dollar signs when they look in your mouth. No sooner do you open wide they are telling you that you need $ 5,000.00 worth of work. And then, they try to scare you by implying that your teeth are all going to fall out unless you let them do the work immediately. A follow up visit to another dentist confirmed that they were trying to overtreat me.
I am giving this place one star only because you are not allowed to give none.