Bedrosians Tile and Stone – Anaheim Warehouse

My subcontractor told me that I must pay a visit to the tile row in Anaheim in order to get the best deals on tiles. Bedrosians ended up being my first top and I have to say they have a beautiful and clean showroom with a large amount of tile options. but the good stuff stops there. Customer service is seriously lacking. I wandered around the store for like 15 minutes and no one came to help. Long wait time on tile loading… at least a good 20 minutes wait. lastly, the pricing on the tiles are super high, which is contrary to what I was informed. They did have a big outlet section but the pricing there was about the same as you would get at HD or Lowe’s. Overall, I came away totally disappointed at tile row. It is definitely not for budget-​minded shoppers like me.

Happy to see it open on a Sunday… I visited at 4:15 pm and walked into a big showroom with a nice selection of tiles. Lots of model showers and bathrooms, there were multiple people behind the counters.
Unfortunately, I walked around the showroom for about a half hour and was hoping to get talk to someone about renovating the bathrooms in my condo down the street. No one came up to me, there was one guy that seemed more preoccupied with making sure half the lights were closed and that they got out on time at 5 pm.
Perhaps, it was because I was alone or male or casually dressed. I don’t know, I’m an ER doctor and pretty sure i can afford a renovation. They lost my business today.

Beautiful displays here.
This location has a decent selection but not the largest. It is great for someone looking to get material right away as they have most of it in stock. (I visited many of the other locations near by that has a larger selection but I had to order it.) I’d have to say the pricey are not low though, but you also get what you pay for sometimes.

I have been purchasing tile from Bedrosians for several years without any problems. My recent bathroom project I received help from Sales Rep Jessica Limon. She helped me design my bathroom. I showed her pictures of the old bathroom and she drew out a floor plan for me, so that I could visualize the look. I loved her ideas. She was also so patient with me because I can be indecisive at times and I ask a lot of questions. Because I was working within a budget she made some suggestions to keep me on track. JESSICA You ROCK! This is the reason I keep coming back to Bedrosians time and time again.

I was very impressed by how much selection they have and the staff was helpful. I would absolutely recommend this place. The prices are very competitive and they service very efficient, helpful and quick. I will use them again absolutely and highly recommend their services and high quality products.

Been a customer for many years now. Can’t say enough good about the staff here. Eddie our sales rep always goes out of his way to insure we are happy clients. Whether it be delivering tile personally, helping us on material selection and ordering this guy does it all. Lucy, Chuy, flor, mike are just a few of the pieces that make Bedrosians a great team. Thanks guys for all your help

Great job Laura !! as always. she is a great salesperson, very professional & can always help with design or samples with a great experience & attitude. I am in the remodeling business & I find their showroom one of the best. I would definitely refer more customers to them & Laura.

I went to this Warehouse because the individual who coordinated my porcelain tile job, did not leave me with enough extra tile for possible future repairs. Since my tile was discontinued, the two boxes I wanted, had to be ordered from another state and shipped to this location. Miguel was very helpful while ordering the porcelain tile for me, following up often, and keeping in touch on the status of my order.
When I went to pick up the porcelain tile I had ordered, just last Saturday, I accidently left the lights on to my car. I was asked to drive my car around the building so my porcelain tile can be loaded into my car. Since I left the lights on, the battery to my car was «dead». I walked around to the other side of the building and informed employee Nick Fajardo about my situation. Nick immediately offered to give me a «jump». I could not believe it! He asked another co-​worker, Edgar Gutierrez to assist in my situation. Nick and Edgar were SO NICE and KIND to me. They treated me like a family member — a sister, an aunt, a relative. My car got the «jump», they loaded my two boxes of porcelain tile in the car, and I was on my way, as if nothing had happened! Miguel, Nick Fajardo, and Edgar Gutierrez provided absolutely EXCELLENT Customer Service. Going forward ~ I will be purchasing ALL of my tile and stone from this place!

Great Servise from the staff at Bedrosians. Salesperson Jessica L was very helpful and she assisted me in the design of tile design for my bathroom layout. The project turned out great and I was very impressed with this establishment.

Horrible customer service. Came into the office to ask about a matching of tile. They spent 5 minutes with me and then said sorry can’t help you. No well let’s see what we can do, and an attitude of I’m too busy for you. Terrible never shop their again.

Love Love the great selection of tile here and the new showroom! This is the second time we buy our flooring from Bedrosians. Came here again on a Sunday, was greeted at the door by staff and Lonnie helped us. The store manager Cindy kept a close eye and made sure we were taken care of. As we looked around, Lonnie found other tile that was on sale that we may like. We did ended up going with tile that was on sale and saved a lot of money compared to other places. I used to go off of negative reviews, but I now know that most of the negative remarks just happen to come from difficult shoppers/​people. All I can say is check this place out yourself, you will not be disappointed. Great selection and prices! Cant wait to come back to shop for our bathroom remodel.

This place is worth the drive. The selection is big and excellent and Alyssa was great to work with. She took time to show me around the showroom, was patient and even suggested looking at some of their discounted items to help keep costs low. I found the perfect tile for my bathroom and went back to get more to do a second bathroom. Warning: you can easily spend three hours there pondering over ideas. An added plus, as I was waiting to get my tile from the warehouse, one of the employees told me they had hotdogs, chips and soda and should help myself while I waited for my tile to arrive. Great experience! Tip: Get there very early. I am glad I did, because I noticed long lines as I was wrapping things up and getting ready to leave. This place is very busy, but they are also open on Sundays, which is great.

The service is terrible. I don’t know how they stay in business — it seems like a good selection but there’s no way to know for sure because the service is so terrible you can’t actually look at the inventory. I was attempting to get some information so I could get various tile/​stone for a remodel. I spoke to Laura on the phone and she seemed super helpful and polite so I decided to drive 30 mins out of my way to pick out a slab for the shower bench. I waited for 30 mins before anyone helped me and it wasn’t Laura. I explained what I was looking for all over again and then asked if I could be shown the marble slabs. I was taken outside and left in the hot sun — I knew within 5 seconds that one of the slabs was great but I was still just left in the heat to «wait for Laura». After waiting for a bit, I decided to go try to find her. When I did, she refused to give me any information, saying that my contractor had to call her directly. It that’s the policy, why encourage me to drive there to talk with her more? My $ 6K tile order is going elsewhere!!!
AVOID THIS PLACE!!!

I agree Bedrosians customer service is HORRIBLE ! I have been waiting a week for manager Cindy to call back regarding concerns I have
with a tile purchased from her store. I called again one week later only to be told she was with a customer. The store has now closed for the day without her calling me back.
This seems to be a common theme with with store… With so many tile stores in the area please pick anyone but Bedrosians !!!

As expected. Horrible service every single time for the past 10 years. I’m so fed up w this place. how the hell are they in business. They do not answer their phones and if they do they put you on hold for at least 3 to 5 minutes and their just not helpful. So Damn angry at them.

I was greeted by everyone as soon as I walked in the door. I was helped right away by a very nice young lady who put in my order for tile for our bathroom. She was very helpful and informative and made sure I was getting the right product. I only had to wait 15 minutes and my order was ready. A nice young man helped load it in my car because it weighed probably 100lbs. Bedrosians Customer Service is perfect and the quality of their products is exceptional.

I love Bedrosians. Liz has been helping me with all
my purchases and is so nice and professional. I have been remodeling my home and business and have purchased all my tile from them. The service is great. They are very helpful with design recommendations as well. I love that they are open on Sunday!

I have been looking for a back splash I really love for a long time. It was when I walked into Bedrosians my dreams came true! Not only did I find the tiles I loved but they were on sale. Aside from the great products they carry Elizabeth Merino was so nice and helped answer all of our questions. We will be going back here for all of our projects!

The good news is that the store is layed out nicely with beautiful displays to see lots of different options for tiling.
The bad news is that they have no customer service. We were quoted a «sale» price from an associate who stated that the price was good as long as we purchased the tile on Saturday or Sunday. We opted to buy the tile and the price that rang up was the non sale price. The sales associate who was now helping us asked the sales person if she quoted us the sale price and she said no. Luckily the associate believed us and honored this price.
When we went to pick up the tile we asked if we could select the boxes that we wanted and they said that we would get the boxes that they gave us. I was not asking too much and they finally agreed to let us pick the box after they told us that this was not there policy and in the future we could not pick them out. They don’t have to worry since I will make no future purchases from them. The tile they sell can be purchased from any of the other tile stores around them. The other stores were selling the same tile at the price we bought it at and their’s was not on sale.
Bottom line was that their showroom was nice, but their customer service was bad.

I was here today and yesterday.
I had problem with slippery floor at my restaurant.
and I was refered here that, they should have chemical I need.
I called in and they had it, first they gave me bottle as sample to
try out first. So I don’t waste money.
Tried yesterday, and picked up 3 gallons today. ($ 170).
All they staffs were nice and size and variarities chemicals and tiles
they carried were amazing.
special thx for Fernando and George.
I will be back