Bedrosians Tile and Stone

I have been purchasing tile from Cindy, Lonnie and the Bedrosians Anaheim team for over 10 years now. I have numerous friends and family that I take to their Anaheim showroom for their home remodel projects as well. I have never once had a bad experience! Everyone has always been very pleasant and helpful. The showroom remodel that Cindy designed is amazing! There are so many displays to help you decide what look you want whether you are remodeling your kitchen, bathroom, flooring, walls and counters, outdoor living space or BBQ island. It is very easy to locate different products and the name, all sizing options, trim options and pricing are all located on each product. They are very organized and every sales team member I have encountered is always very attentive to customers browsing and asking if people have questions or need any help finding a particular product. Cindy and Lonnie have always gone above and beyond in helping us make decisions, providing samples and giving great advice on shades and lighting on the tile.
I have seen some others review and complain about Bedrosians policies, if you go to any other tile company they are going to have policies as well. If they didn’t every company would lose money and be out of business. These policies are always brought to your attention when purchasing or receiving samples and there are signs everywhere! As long as you are attentive when you are told about these policies and you follow them like any other customer would than you will not have any issues! Its that simple!
Thank you Cindy, Lonnie and the Anaheim Showroom Bedrosians team for your willingness to help and attention to detail on all projects you have helped my family and I on.

The sales reps are all unfriendly. Hard to work with. And rude. The only thing positive about that place are the workers that load the tile. They even acknowledge that the sales reps are rude. It fact me and one of the loaders looked at each other when the rep was talking. After the rep left the loader said to me «and they wonder why they lose customers». Clearly when your own workers say stuff like that it’s a problem. Good luck.

Javier provided us with outstanding customer service. Not only was he very knowledgeable, he was also patient Would definately recommend this place.

Amazing selection, excellent and knowledgable sales personal. Javier was more than knowledgable about color design and style. He’s so professional and helpful. I want to keep coming back. Selection at the store is vast and the way they put variations together in the show room is great and the lighting and cleanliness is very impressive.

My father is an expert with these things and I asked for recommendations, this place was on his top of the list. Told me to go to the back to get the discounted tiles and I did. Got 96sq ft for less than 170, damn good deal for my first time DIY. When I said discounted I meant the warped, unevenly colored tiles. Put them together correctly after grout they looked absolutely perfect!!! $ 170 vs nearly $ 400 at other places for the same thing my wallet is damn happy, and so is my wife. Oh yea and shout out to the bald guy in the back that sold me the extra 6sq ft.

Excellent products and customer service! Cindy the manger goes above and beyond and meets all expectations. Affordable products ! Purchased tile and will be purchasing porcelain countertops …

Laura was very helpful when I went the first time. However when we went the next day to pay and pick up, we had the worst attitude from a short, long hair lady who could hardly get up her chair to show us the sample of what we had chosen the day before. Staff who can’t do a good job as customer service reps, should be moved to a department that doesn’t require direct contact with clients like the cleaning crew or maybe filing. Terrible girl, bad attitude, just horrible !

Sean Hissing made my visit and purchase at Bedrosians a pleasure. He treated me as though I was making a large purchase — I was only buying trim tile! I received the same interest, enthusiasm, and respect. The store is very professionally managed with quality wares.

This place is one class act. If you can imagine it, the helpful salespeople can assist you in designing it. They specialize in tile and natural stone materials for flooring and bath needs. Their prices are extremely competitive, and given the enormous number of competitors on «tile row» in Anaheim, I really couldn’t be bothered to shop anywhere else.
Now wish me luck on that bath remodel ;-)

Remodeling is a very stressful experience, we had been to several stores down the street and none of them were helpful. We came in on a Saturday afternoon, which was extremely busy compared to the other stores! We waited in line to get some assistance hoping that someone would be able to help us even though we didn’t have a contractor. It was finally our turn.
Carina Gonzalez was the one to help us with this stressful experience! She had told us that this Bedrosians helps both home owners and contractors, which is AMAZING! She was absolutely the best, she helped us create our visions, its as if she knew exactly what we wanted. Which had been a challenge for us because it was not only one person to please but 3 people! She showed us around the showroom and made great color suggestions. She was very knowledgeable on everything she gave us pros and cons on natural stone. She also gave us snacks and water to relax us.
I am very excited for our remodel now, because the selection that we chose is perfect and that would not have been possible without Carina. THANK YOU FOR EVERYTHING!

Bad experienced today, salesperson and manager were pressuring me to buy the tiles. Bad sales attitude!!! And don’t ask why they are giving you a grout that says on the label ceramic grout tile when you purchase a porcelain tile you’ll get a rude answer from their back employees!!!

The staff behind the counter were incredibly rude and uninterested in helping us. If you are not a contractor they are not interested.

Their store sold rectangular tiles at a great price and they had an initial good customer service.
The experience turned south dramatically after the tiles they sold turned out to be all warped around the edges.
When the store was contacted about the issue they said to talk to the manufacturer ?!
No refund to this date.
4K lost on defective tiles, sold with no disclosure as being defective.

So much tile to select from. The customer service was great and everyone was so helpful. Needed tile for a bathroom and got a great price and quality tile. Parking was easy and the store was clean and organized.

After visiting 70% of the tile/​stone stores up and down State College, we settled Bedrosians as our store. Bedrosians has a beautiful showroom, it exhibits all type of style regardless what your taste is. The showroom is spacious and clean. The staff are professional, courteous, knowledgeable and the price are fair.
Jessica Lemon was our salesperson, We told her we wanted a modern bathroom. since it is a small guest bath (5×8), she suggested using the light color 12″ x 24″ tiles to install in the entire bathroom NON-​STAGGERED, which will give you the modern and spacious look. Well, the photos attached will speak for itself and we could not be happier. We have so many complements on this bathroom. Jessica you are Great!!!

Always a great experience here. We have completely remodeled our home and every bit of time was purchased here. Eddie Juarez was wonderful. Great customer service.

The Bad:
I went back and forth about the rating for Bedrosians. I purchased 860 sf last week, the tile was on sale for 2.28, when the girl rang it up she rang it up as 2.88 a sf the regular pricing. This is unacceptable to me, the tile had been on sale for over a week, it should have been updated in the computers and the sales associate that helped us should have also known the price of the tile as it is displayed not far from the registers. Had we not caught the error we would have paid over 500 more for the tile. The main reason I’m writting this review is to alert people to check your receipt when buying here. Customer service seems to be lacking, very few if any people asked us if we needed help and we could have used some input. In hind-​sight we should have asked for help, this is a very busy store. I’m sure someone would have helped us.
The Good:
The prices are displayed. There are very few tile shops in this area that display their prices up-​front. There is a good selection of quality tile which is displayed very well up on boards and also on their own floors. They really give you a good idea of what your tile will look like. As far as I’m concerned this store and State College Distributors were the only stores I would shop in because of this in this area.
The Ugly:
No returns, so upon bringing our tile home we wished that we would have gotten the longer wood tile. The girl who took the sale did discuss with us for a moment, but I wish she would have talked to us more because she pretty much just agreed with me about my choice for the shorter tile. Since they don’t accept returns we will keep things as is, the longer tile would have been 1,000 more which we would have purchased perhaps had someone more knowlegable spoken with us as we were considering it, since this tile is for the main part of our house. So keep in mind NO RETURNS!

Not impressed with their selection and definitely was dissapointed with their customer service! Slow beyond belief

Love Love the great selection of tile here and the new showroom! This is the second time we buy our flooring from Bedrosians. Came here again on a Sunday, was greeted at the door by staff and Lonnie helped us. The store manager Cindy kept a close eye and made sure we were taken care of. As we looked around, Lonnie found other tile that was on sale that we may like. We did ended up going with tile that was on sale and saved a lot of money compared to other places. I used to go off of negative reviews, but I now know that most of the negative remarks just happen to come from difficult shoppers/​people. All I can say is check this place out yourself, you will not be disappointed. Great selection and prices! Cant wait to come back to shop for our bathroom remodel.

Lots of tile to choose from, great selection. Decent prices on most stuff, comparable to any other tile store or even Home Depot but they run sales and specials, so you can get 15−25% off certain stuff. The sales are big sales, like 15% off any glass tile, or 25% off ceramic, not like 25% off only one style, etc.
I went in on a Sunday morning because we ran out of tile in the middle of the project, they were open which was a great start since most tile places aren’t open on Sundays. The line for service was long, about 10 people when I got there, but they seemed to have 4 or 5 people working at the counter and helping people.
When it was my turn, the sales associate was helpful and friendly. She grabbed the tile I needed herself since it wasn’t that much (rather than having me drive around back to the loading dock) and had someone carry it to my car.
My tile was 15% off, so it ended up being cheaper than it was when I bought the first batch that wasn’t enough for the project.
I’m a fan, I’d go back the next time I have a tile project.