Anna & Elsa’s Boutique

All the FroZen items sold here including the Park items! Best thing here? There is a beauty bar for kids to have their hair and makeup done for half of the price compared to Disneyland!!! I have yet to take my kids there but I have seen other kids get it done and they look fab!
Must make a reservation! Quite busy…

Came here a few days ago to buy something for my niece. The product I bought costs $ 18 in store, but the online Disney store price is on sale for $ 9.99. Total rip off considering I went the day after Christmas!
Although my husband and I were greeted at the door, the three sales associates just stood at the entrance yapping away with themselves. My gripe (and one star review) has to do with the fact that upon exiting the store, the employees were cracking up for about 10 minutes. I couldn’t figure out what was so funny until I noticed the Asian man at the door setting off the alarm because of his camera. They couldn’t just tell him that it was his camera setting it off, they just stood there laughing their a$$es off. I would’ve mentioned this to their manager, but seeing as how all of the employees in the store were joined together laughing, aside from the cashier helping ring up customers, I assumed the manager was one of the gals laughing.
Do yourself a favor and purchase your goods elsewhere, like at the World of Disney a few shops away. They have the same items in that store. Some words of advice for the manager: train your employees better or fire them. If you were one of the gals laughing, you should be ashamed of yourself! If you (the manager) were not involved, you should have been reprimanding your employees for acting like such fools.

I love this store!
Makes me wish I had a daughter. Also makes me wish I was still a child. Nevertheless I never leave this store without purchasing something!

When our friends asked if we could watch their kids while they were in town for a day, I immediately booked a princess make over for my favorite little princess! She was so excited she could barely contain herself. When the day finally came we got her all dressed up in her Elsa costume (which I bought here prior) and then headed down to the Anna & Elsa’s Boutique.
The boutique was packed with princesses waiting to become glammed up princesses and princesses with their entourage wanting to buy Anna/​Elsa gear. We made our way to the cashier counter and then were brought into the back area where they have a row of beauty salon chairs. They put my favorite little princess on a booster in the chair then got to work. There was make up and nails and a lot of twisting and spraying to get her hair in a high half pony where they stuck a tiny tiara. They also put glitter stickers on her face and hosed her hair down with glitter.
The end result was different than I expected but she enjoyed it so that is all that matters. I had pictured a more classic princess look rather than face stickers and so much hair glitter that I was cleaning up the house for days… but she loved her make over and smiled so big at her «reveal»…that’s when whoever is around, on the count of 3, shouts «Let it go» and a new princess is revealed as they spin the chair around so that the new princess can see the mirror;)
All in all, a great one-​time thing for little girls that want to show their inner princess

We reserved the make up on 8/​28, 10:45am, and we arrived on time. It is our first time to give my birthday daughter’s special gift to make up as Elsa who is her favorite princess, we were so excited! However, the reception staff made me angry and unhappy!
1. When we were there, my husband use Unilocal and show“Bibbidi Bobbidi Boutique“to the reception staff JESSICA and ask her if the place is here. She said no, its only in Disneyland and FloridaDisney. Well, we shocked and told her we had made the reservation via phone last week and pretty sure the location is in Downtown Disney.
2. JESSICA said we must reserved in FloridaDisney because they only have the available time at 12pm.
3. Lucky us we came with another family, and they showed the reservation number, and then the reception found my daughter’s name is book at 10:45am. (my friend she booked the schedule after us)
4. When I call my daughter’s middle name and asked her what the hair style she wants to have, JESSICA said: Is she «A…»? Its really made me angry, I answered: Yes, her full name is «A… + middle name+ last name»!!
As a DISNEY staff, I believe all have been teach should give/​create «HAPPY Experience» to all customers.
I would like to give some suggestions to all Disney store:
1. Help customer resolve problem, not push back. JESSICA didn’t want to help us to check if my daughter’s name on the list or call other boutique to make sure the reservation. Yes, I am sorry we forgot to bring the reservation number but JESSICA NEVER ASKED us what’s my daughter’s name or what’s the credit card number we use for pre-​charged or what’s the phone number we gave when we reserved… What’s the SOP to deal with the check in issue? I really want to know how come the Disney store no SOP?
2. Respect & equal to EVERYONE. Yes, we are Chinese, but it doesn’t mean we should be treat like «we use other kid’s name to seat in». I don’t want to use the serious word to say so but JESSICA question me my daughter’s name, its really made me feel upset and no respect.

what a fun place to take your little as well preteen princess. Yesterday brought my granddaughter Alyssa for an end of summer party. The staff totally rocks as well as the stylist or as I like to call her princess maker, Melissa was very upbeat and talk with my granddaughter as she doing her Anna updo. Melissa made the experience so exciting that now my granddaughter wants to go back on Wednesday. The cost is worth every penny for an outstanding experience and honestly the cost 34.95 is steal for experience. Again thank you for making Alyssa experience wonderful. I totally forgot to mention you princess get a little goody bag with brush, comb, nail polish (pink or blue) and a little makeup pallet for any touch ups through out the day

We stumbled across this little boutique on the way to our hotel. It looked charming and of course, my 5 year old daughters loves Frozen, so it was a not to be missed spot for her. We went in and looked around and saw that little girls were getting their hair done in princess styles.
We stopped by the next day to have it done for my daughter to find out you must make reservations. Who knew? Anyway, they were able to get us in later that day.
The stylist was very good with my daughter, friendly but not ridiculous. She was efficient and knew her job well.
We paid 35 for the hairstyle, make up, and finger nail polish. I felt it was a great value as my daughter felt like a princess and special for the entire day. The next day I was able to save some of the hairstyle and put in a pony tail and it still looked great.
There will be glitter EVERYWHERE so be prepared for that.
A tip — BRING YOUR OWN DRESSES OR ANNA AND ELSA ATTIRE. It is super expensive at the boutique (25 for a tshirt).
Great fun for your little one and well worth the fun!

Anna & Elsa’s Boutique is located in Downtown Disney just a few minutes away from the park entrances.
It’s similar to the Bippity Bobbidi Boutique in DisneyLand with just a little less magic and a significantly lower price tag.
Girls can get all dolled up here like Anna and Elsa ranging from hair packages to the full meal deal with outfit.
There is loads of Frozen merchandise here — so even if you’re just looking for a Frozen souvenir or gift, this may just be the shop for you.
We popped in and looked around but opted for the (sigh) more expensive Bippity Boppidi Boutique option inside DisneyLand as it included things like the PhotoPass Photographers and an escort to meet the Princesses at the front of the line.

If I had a little girl or grand-​daughter, I would take her here for shopping only and not to to be dolled up fixing your hair here. The place is so crowded and all the parents or people were staring at them; me included! I thought it was cute until I saw the little girls faces. You could tell all the little kids were not enjoying themselves or felt uncomfortable.
The store is great and ok priced for the characters and they even have a wall of Anna and Elsa to take a photos with. They should not make this into a little girl salon but that is my opinion.

Princess boutiques…
Whoever came up with this brilliant idea – modeling girls’ hair and make-​up after some of Disney’s famed princesses – deserves a standing ovation! My niece loved the experience, not to mention all the attention she received not only from other Guests in the Park, but from Anna and Elsa themselves as we met them in Disney’s California Adventure. What great memories!
The «Elsa Package,» which came to a mere $ 30.20 after our Annual Pass Holder’s 20% discount, includes the girls’ choice of tiara, nail polish, make-​up, and hair highlights. (Leftover make-​up and nail polish is given to each princess afterwards.) Each child is then paired with a fashion specialist – ours, the wonderful «Audra” – plopped into a personal vanity chair, and surrounded by continued attention. My neice, while also watching «Frozen» upon the boutique’s surrounding screens, certainly felt like a celebrity.
Anna & Elsa’s Boutique, in fact, is located in the Downtown Disney District (as opposed to the Bibbidi Bobbidi Boutique within Disneyland), so if you weren’t necessarily planning to visit the Resort (but why wouldn’t you?), the paparazzi could just as easily spot you Downtown. Make sure you call first to make an appointment!
The princess dresses – as well as slippers, earrings, wands, and whatnot – are extra and not included in Anna & Elsa’s packages, so keep that in mind. We paid $ 60.44 after our AP 20% discount, but you could just as easily purchase costumes elsewhere and bring them along. All in all, it’s a lot of fun for the girls and for parents and other family members alike. Smiles abound! I seemingly have glitter everywhere now: throughout my car and on my clothes. Nevertheless, applause is definitely due.
Audra, thank you again for making a little magic happen!

Brought my granddaughter here for her birthday! Staff was friendly and helpful. Now the updo is rt in the middle of the store but the smiles you will get from your little princess is worth it! 40 bucks is what you will pay for happiness here. Worth every cent and more.

«Let it go, let it go
Can’t hold it back any more
Let it go, let it go
Turn away and slam the door
I don’t care what they’re going to say
Let the snow rain down
The cold never bothered me anyway…»
— Idina Menzel, «Let It Go» (duh!)
As long as Frozen stays popular, little girls and their moms (okay, and maybe a few dads and sons) won’t be letting it go — and Anna & Elsa’s Boutique is the best place for them to get whatever Frozen merchandise their hearts desire. Just about everything you can find inside Disneyland/​World of Disney that’s got a Frozen theme can also be found here, from the dolls, the princess dresses, the figurines, the pins, and even to the cookies and treats (which retail for $ 4.95 — kinda expensive for a sugar cookie or a Rice Krispy treat with frosting featuring the Frozen characters, but hey — it’s Disney).
What sets this boutique apart from the rest of the Disney stores are the princess/​Olaf makeovers for the little ones. Yep, for about $ 45 for the girls, they can get hair and makeup to look like a princess; for the boys, it’s $ 18 for a spiky hairstyle and an Olaf t-​shirt. Also, there’s a Frozen-​themed photo booth where for $ 5 cash (the card reader wasn’t working), you can have a pic with a Frozen character-​themed border. We got one, but seeing how the lens wasn’t lined up properly… let’s just say I was wishing for a do-​over.
Oh, and they do carry the free buttons as well — and the employees will put glitter on them, too! Nice touch that the other Disney stores and Disneyland itself doesn’t do.

Ideal place to find Frozen merchandise without having to go inside the theme parks. And no, the characters don’t show up here.
The Anna and Elsa boutique is the ideal place to find any gowns from the the Frozen movie, toys, authentic Disney merchandise from the movie, wigs, shoes, make up, even some frozen goodies.
If you’re looking for a princess make over and you don’t have park admission, this is the place to go! Packages for girls are between $ 35 to $ 45 dollars and the boy package is about $ 18.
Every girl package comes with a unique hair style, a color hair streak that’s blended into the hairstyle, a hair accessory, a nail polish, and a take home makeup palette. The Olaf package for boys comes with a hair style with white snow tips and a olaf t-​shirt.
*Anna and Elsa hair styles are the coronation hair styles only!*
Service is good and pricing for make overs is great.
Just as a suggestion, book your appointment right when they open as 10am! Make overs are booked 60 days in advance so make sure to call the STYLE line.
Just to warn all the parents, the hair products used keep the hair styles together are pretty sturdy. So be warned it will take two hair washes to remove all the glitter and hair products from the hair style!

We had a terrible experience here. The cashier girls were rude. I wanted to buy the bags and they told me I can’t because I need to buy 40 dollars worth of stuff on from This place to get the bags in a rude way. she wasted my time. She should of told me that nicely instead of looking making me wait instead of just telling me nicely that that was their policy. I was infront of her and she couldn’t say anything. She had to wait for another girl to come just to reject me. I spend a lot of money on frozen items before but just because they were rude I decided not to make a purchase here for the principal of it. Worst costumer service ever. No greeting it was like you are invisible in this store. I am very mad at the kind of service that was given.

This location at Downtown Disney changes periodically with what’s new and hip with the kiddos.
Now it’s a Frozen store selling every Frozen toy you can imagine. They also specialize in doing hair, makeup, and nails for little kiddos who want to dress up as their favorite characters from Frozen by professionals. What a fun idea!
There’s also Frozen playing on repeat here, don’t know how the employees stay sane! Numerous photo opportunities around the store with bunches of statues and large posters of the popular movie. Even a photo booth filled with Frozen background options of your choosing for $ 5.
Being Disney, nothing is super cheap. But then you’re at Downtown Disney so you are probably expecting that. Splurge here with your little girls sometime, they’d enjoy it.

We made Anna and Elsa make over appointments for our two daughters. The employee made the appointments for the wrong week, well after our vacation would be over. We went to the store to remedy the mistake and were somewhat displeased with the efforts of the staff. They offered to try and squeeze us in that day but the pager they wanted to use had a very limited range. We already had plans for the evening that could not be changed and instead agreed for another appointment for the following day. Now we have lost two days of our vacation for a silly little girl make over.
Mostly I am disappointed at the customer service and the attempt to correct the situation. Not very Disney in my opinion. Obviously they don’t need our business and it showed. At this point, I am not sure that my daughters’ happiness was worth the frustration and loss of resort time.

Anna and Elsa share two types of love… sisterly and MONEY. $ 30 for a kid’s t-​shirt?! I think I’ll pass. Is Elsa sure she can only make it snow? Because I’m sure she can make it rain with yo money in a second!!! My nieces play for Team Elsa and I love them to bits, but when we talkin’ money, my love can only go so far. I’mma need them to calm down.
You can find everything in this store scattered throughout many other merch locations, but anything Frozen is housed here for your convenience. There’s an area in the back where you can give the little ones an Anna, Elsa, or Olaf makeover, but it’ll cost you because the royal life ain’t cheap. There’s also two photo booths by the entrance, but you have to be aggressive because people are quick to cut you off the second a booth opens up.
If you have the funds, then by all means, go for it. Having an annual pass would help reduce the costs, but not enough for your purchase to be justified. But if you’re looking to save a quick buck, some restaurants you dine at within the park (i.e. Starbucks at California Adventure, for sure) have a % discount at the bottom of the receipt valid at specific stores with time restrictions. World of Disney is guaranteed to be one of those stores, which sells the exact same Frozen merch.
Nonetheless, I still enjoyed browsing their vast selection of items while checking price tags and screaming bloody murder while I was Christmas shopping for my nieces. Happiness comes with a price tag, but it might make for some of the best memories.

Two days ago I took my daughter to get a princess make over. I was thinking about doing the traditional makeover at the bibbidi bobbidi boutique but when I saw she could get an Elsa makeover and for about half the price here I made an appt. I made the appt 3 weeks in advance. Which was a great idea everyone showing up that day were told all makeovers were booked. My daughter loved the experience!!! She got makeup, nails and hair (with lots of glitter). The reason I gave it a four was because the makeover could happen in the middle of the store while everyone is else is trying to shop. There are a couple of makeover chairs in the back which is where we went. Overall for the price this is a def. experience your daughter should have. Mine is 3 years old.

Anna and Elsa’s Boutique is a store located in Downtown Disney selling a huge overload of Frozen merchandise.
This includes plushes, t-​shirts, mugs, artwork, hats, dolls, headbands, dresses, and some other goodies. By the way, there are Frozen shirts for adults not just for kids. I just didn’t take pictures of everything because it was a bit crowded in the store.
Plus, they have a little makeover section for those that want to transform into Anna, Elsa, or even Olaf. And in regards, to Olaf, no you’re not going to come out looking like a snowman. It’s just little things they do to your hair. Oddly enough, I found out there is an age limit for these makeovers which is 3 – 15. Not that I would be interested anyway. I mean I love the movie Frozen but that doesn’t mean I want to turn into Anna or Elsa.
There’s a screen in the store where they play the behind the scenes of the making of the movie Frozen. During that duration I think I heard Idina Menzel sing Let It Go like three times. It wasn’t the full song but it felt like that was the only thing I heard.
The good thing about this store is it seems the plushes will always be in stock. If you were to head to the Disney Emporium at Disneyland, Olaf would get sold out within minutes and they would have to constantly restock them.
Overall, this is a cute little store. There’s so much Frozen merchandise here that it’s possible to come out of the store all Frozen’d out! Recommended for those that like the movie Frozen!

If you’re a Frozen fan, this is the official store. All genuine products but expect to pay full retail.
They have a wide range of all Frozen merchandise from cups to shirts to toys to trinkets, but no Frozen Legos yet?
Their kids utensils are a nice touch. A similar thermos cost about $ 10; throw in a Frozen picture and official Disney product and charge 3x more.