Anaheim Hills Village Dentistry

Dr. Henderson and her staff are AMAZING!!! The front desk staff is friendly, welcoming and very organized. Appointments are easy to make/​their hours are great and they call to remind you of your appointment the day before (which is extremely helpful)! Dr. Henderson is great; she is gentle and efficient. She makes sure you are comfortable and does the job quickly but with care. The dental hygienists are extremely gentle as well. They are knowledgable and are always making sure I’m comfortable. I highly recommend making an appointment at Anaheim Hills Village Dentistry.

Great people, great service! Amazing experience from the moment you enter. Staff is extremely well trained and considerate of their patients! Definitely the best dental office experience I’ve ever had.

After 7 years of Anaheim Hills Village Dentistry providing services for my son and I, received a letter telling me I was no longer welcome as a customer in their office. Apparently I had too many concerns and asked too many questions for their liking. This speaks more to their overall lack of professionalism and insecurity in what they do than anything else.
My concerns over the years have centered around the toxicity associated with modern dentistry, especially for my son who struggles with autistic tendencies and reacts negatively to things like red food dye (just ask his 2^nd grade teacher!). I’ve had questions regarding benefits of fluoride, concerns about mercury fillings, toxins in tooth sealants, long-​term effects on developing nervous systems, etc. For myself — having no significant dental problems or cavities for 7+ years — I questioned the need for so many x-​rays and expressed my concerns about the exposure. I’ve asked how often their x-​ray equipment is actually calibrated.
In talking to a dozen or so friends about this, they all concur that I must have struck a nerve — like my questions were closer to the truth than they were comfortable addressing. My mom says it sounds like they have something to hide.
Besides, who dares to question a «doctor,» right? And after I lost my job and dental benefits, I began to evaluate their «services» even closer. With no problems, did I really need x-​rays all the time? I decided I could easily go more than 6 months between dental visits by taking care of my own teeth better (this has been my way of limiting x-​ray exposure.) My son never wanted for dental care — regular cleanings and nearly all recommendations for him were implemented from sealants, to installing fillings in deep pits on molars even though no cavities were present.
The really unprofessional part of being kicked to the curb is I received the «Dear John» letter a week after I called to make an appointment to replace a failed crown (the porcelain separated from the metal). Just when I actually needed them to do something other than basic prevention and maintenance, they say I need to find a new dentist! I have never been unpleasant, unkind or rude to these people. Ask questions? Yes. Express my concerns? Yes. I respectfully listened to their reply. I didn’t argue. I thanked them for spending the extra time with me to explain things, extra time with son to ensure his comfort. My family has missed only one appointment in 7 years, been no more than 10 minutes late twice in the same number of years, and I have always paid my bills in-​full upon request (no payment plans). And this is how I am treated? It really says more about their practice than it does me.
I gave them two stars because I am thankful for the dental hygienist, Stephanie, for answering my questions about flossing and teaching me techniques to do a better job for myself early on. It’s made all the difference in my dental health! I am also thankful to the staff for caring for my son from ages 6 – 13 and helping him learn the importance of dental hygiene, why people get cavities (Dr. Henderson’s hilarious-​but-​true «bacteria poop» explanation of tarter build-​up will be with him for the rest of his life — in a good way), encouraging him when he did a good job of caring for his teeth, working with his hands-​on inquisitive personality (Dr. Strachen even let my son «assist» in my dental cleaning by holding the suction wand in my mouth once — how cool is that?) and overall making «going to the dentist» OK. When he was small, they let me sit near the treatment area because it’s what he needed to be calm (you might be surprised about how many dentists — especially older ones — won’t accommodate this). Now (and for the past several years) he walks back all on his own, confident and calm — his most recent appointment in April 2014. I know my son will miss them terribly — they made what is a scary process for a big-​for-​his-​age sensitive boy who is easily stressed by new situations quite comfortable. We have heartily recommended them to dozens of people over the years. Who knew all these years that secret hostility and resentment was building? There was no discussion of dismissal, not even a warning. Just kicked straight to the curb. And in a time of actual need. It doesn’t get much worse that this as far as lack of professionalism goes. I wonder what they are hiding?

Dr. Henderson has cared for my teeth for nearly 9 years. She’s gentle, thorough, knowledgable, and extremely professional. She makes going to the dentist a pleasurable experience. I wouldn’t go anywhere else!

Dr. Elizabeth Henderson has been my dentist for over 20 years. I could not be happier. Indeed, I live in Santa Barbara and travel all the way to Anaheim for my check-​ups, etc. I would recommend her without hesitation for any dental procedure.

Here’s a little tip, stay away! When you have your teeth worked on you want it done right the first time. You don’t want a dentist that has hands like a lobster. He is a very friendly guy, he just can’t fit his big mits in your mouth. So he does a lousy job and you end up having his work redone. You wantt it done right the first time. So go to someone with dexterity.
This guy should be working in a steel mill-​not in your mouth!