Active Auto Body & Paint Shop

I brought my Jeep in with some rear end damage and Rosie fought hard with the insurance company to really take care of all my needs. She even handled my rental car reservations as well as the pick up. She’s like the body shop concierge. Haven’t been in an accident in a long time and I’m really glad that I was referred to this place. My new rear bumper, exhaust and a couple other items were replaced and now my jeep looks better than ever. Great job putting it together by Al and his crew, great service! A job very well done and hassle free. From now on I will recommend anyone who needs bodywork or paint to them.

Took my car in after a collision the whole back was ruined! I can’t express my gratitude at how this shop worked and communicated with me throughout the whole process! My car looks amazing and feels great! I’m glad I found this shop.

My first review about this place was good but I take it back. I took my Camaro in to get my rear bumper painted. He qouted 400 and I agreed I took in my Camaro and ingot it back within a week. I get there and the bumper seemed fine until I get home and start noticing little things like clear pealing I noticed they scratched my tail lights from not being careful when putting my bumper back most likely. I went back and they fixed my tail light. Now I wanted my bumper fixed but the owner kept insisting that it wasn’t noticeable but that wasn’t the point so I told him fine. As days kept passing it kept bugging me I went back at least 3 times and he kept sending home until he finally agreed to repaint it. I took and he repainted it and it look ok he scratched my car and he buffed it out (they are not careful at all) I took my car home to really look at my bumper and I starting noticing overspray and over things. Seems like if they didn’t remove my bumper or sand it all down. I had the worse experience but I never made it clear to them because I’m a nice person. $ 400 of my hard worked money in the trash. It’s not even worth going back over there to talked to them the owner even called me picky once… Of course I have to be picky. It’s a ss Camaro I expect a good job! Anyways I don’t recommend this place if you looking for good detailed work… Worse paint shop in Anaheim…

Awesome service and great assistance with the process, when your car is damaged, and your not sure of the process. The contact you each step of the way from start to finish. OUTSTANDING car look better than new. A small shop that does Great Great Work. Pass it on.

CAUTION!!! If I could give no stars I would. Or minus stars! This place is the worst. I regret ever going here in the first place and having to deal with these people! Worst customer service, worst service, worst repairs and very unprofessional! They do a horrible job and they do not care about the customer. The husband and wife are so rude and disrespectful. They both argue with their customers, when isn’t is supposed to be that the customer is always right?
First off about customer service, it was bad from the beginning. They promise things that they obviously cannot deliver, which is blatant lying. So, the owner was not helpful when she said she would be and the other owner who did the work on my car cussed at me and threaten myself and the person I was with. He talked down to 2 woman at his place of business and was yelling. I think everyone can agree that no person who is running a business should do that ever! It’s unbelievable but true, I have never been treated worse in my life by a place of business. This has been hands down one of the worst experiences of my life. This place seems like a chop shop.
Second off, Active auto have a lifetime guarantee on their work but then turn you away when you have a problem with it! After having repairs after an auto accident that had rear, sides and front damage, I took my car back to them because there was problems all over my car with the paint chipping and folds and layering in the paint as well as other problems and they refused to fix the horrible job they did. I told them the problems and they refused service!
If they knew they were going to do a unsatisfactory job then they should really let the customer know first off and be honest with the work they are willing to provide. Not lie and say that they will do a good job that they are not willing to give. Also, taking people’s money for a job that is not up to standards or right is wrong on so many levels.
They have no attention to detail or care for the car that your bring them. So I recommend greatly that you do NOT!
They guarantee a good job then can’t deliver. PLEASE DO NOT GO HERE to Active Auto! No one should be put through what this place put me through!
I PROMISE YOU WILL REGRET IT! FOREVER!

This review is based on my phone conversation to inquire on the cost to paint my 1997 BMW. The person just immediately quoted me $ 2500! Without giving me any options or asking me about what level of paint job I would need. To quote $ 2500 for a vehicle that is probably worth less than that amount is simply a joke. They are clearly overpriced.

Let me just say that I always do business with mom & pop places because of the family environment. Active Auto Body was just that! Rose and Al along with the whole staff exceeded my expectations by far! I took my car in and they treated it as if were their own vehicle. My vehicle paint is a 3 stage coat pearl white platinum which is one of the most difficult colors to match. The vehicle came out great, personally I think better than the factory ever did. My vehicle was finished in a timely manner and Rose and Al dealt with all the insurance work. I have been a member of AAA for over 57 years as our policy has been grandfathered in. I would recommend Active Auto Body to all my friends and family in a heartbeat! Thanks for all your support and help with my vehicle. Thanks again

Brought the car to this place, service was okay, and they were professional. Until it was time to get our car back. We got a call, «the car is ready, but we lost your key, I’ll give you a call back when we find it.» Then after finding it we got the car back to notice that the front license plate was missing. We call back and get, «one of our guys for got about it». First time customer, but never going back.

Took my Camaro in I had a minor scrape on my rear bumper I respected the fact the he was honest and told me the right way to do it is to repaint the whole bumper. He quoted me a fair price of 400 dollars… Being that I got quotes from other body shops from 300 – 350 and only offering to spot paint some repaint whole bumper. Thought it was a fair price really friendly people fast turn around… Really clean work! Recommend!

I have been a loyal customer for the past 13 years! Rosie and Al will go above & beyond to ensure everything goes as planned. Great place to get your car fixed! I highly recommend Active Auto Body.

This place is awesome. Rose took care of everything as paperwork and getting my rental car set up. I literally was in and out in 15 minutes. The work on my car was beautiful. Looked brand new after it was done. Al promised that he was going to make it look clean and he delivered. They gurantee 100% of the work so I have no worries if something would happen later.
I would recommend all my friends and family to this bodyshop.

I got in a minor collision with a wall (parking mistake, don’t ask). This family owned business was close to me, easy to work with and made my car look good as new. Pricing was reasonable, delivery was exactly as promised. I have had no further problems or issues and would use them again.

The owners put thought and care when dealing who have been accidents. My car bumper was damaged and it was nice they were able to communicate with the insurance and not deal with the drama of it all.

I’ve been a Loyal Client of Al and Rosie for over 15 years now. Through the years they have repaired 5 different cars that I have owned. Back in there again this week and usual Al and Rosie treating me like Family. Active Auto has a client here for good! Thanks Al and Rosie.

These guys are Miracle Workers!!! My car looks better than brand new lol! Rosie was so helpful. I was referred to Active Auto and I do the same to you, go HERE for the best body work. Thank you very much guys! Blessings! –Ricardo

Active Auto Body (Anaheim)is the place to go! Rosie is amazing best customer service !! I felt at home!
Thank you for all the updates and making me feel at ease!

I’ve been mulling it over in my mind for some time whether I should write a review or not, but was finally persuaded by a number of fellow car enthusiasts that I should, so I could possibly prevent others from possibly experiencing the same disappointment that I did. I’m not the sort of person who complains, but something needed to be said. I brought my «precious baby» to have some relatively minor work done, in preparation for taking it to shows. The results were a good bit less than satisfactory.
#!: When I brought the car to the shop, I asked if the car would be kept inside, under cover. I was told it would be. It ended up being outside in the late-​winter weather for the entire two weeks it was there. In hindsight, I’m not even sure if there actually is much of an indoor area at the shop at all, other than a sort of open shed and a paint booth.
#2: I had the shop remove the rear bumper to be re-​plated at a very reputable shop in OC, and put back on the car. The chrome bill was about $ 900. Unfortunately, Active lost the original attaching bolts, claiming that I had taken them, but not returned them. (They never left the shop). After they found new bolts and reassembled the bumper, there were some scratches in the chrome from careless re-​assembly, and a large section of the freshly chromed bumper that was somehow covered with fine abrasion marks, as if it had been laid bare, face-​down, on the ground. The chrome shop would not have given these pieces to me in this condition. Basically, now I have to re-​do these (at my own expense), as I’m sure Active will consider themselves blameless in the matter, and it’s just not worth the trouble to me to hassle with them.
#3: Whoever re-​installed the glass license plate lens broke it in half and attempted to glue it back together. This lens is very hard to find and expensive. Again, I was told that it was broken when I brought the car in. It most certainly was not. The shop manager offered to cover the cost, but his wife objected, saying that «we gave you a really good deal on the body work» — in other words, I was gonna have to eat that expense. Anyway, more $$ lost, to the tune of about $ 125+. Of course I had to install it myself, rather than chance them breaking a second one.
#4: The color match was mostly acceptable. However, upon taking the car home and under further inspection, it appeared that some of the work hadn’t been very well color-​sanded (or, at all). There were some chips that I had asked to have touched up… they weren’t. Rather than having to deal with the shop any further, I ended up detailing the chips and buffing out the paint myself after taking the car home.
In summary, my advice would be to not take a precious collector-​type vehicle here. There is not a lot of attention to detail at this shop, sadly. (I had a much better experience at the Earl Scheib in Anaheim, actually — I should have taken it there instead). It has since cost me much time and several hundred dollars to fix what they did. In short, that «really good deal» has cost me over half again as much as it should have. Kind of heartbreaking.
The shop owner/​manager and his wife may seem nice (unless they are confronted with a complaint), but there’s a lot more to gaining satisfied customers than just being nice.

Excellent customer service with experienced technicians who will give you an honest and fair estimate. Very pleased with the body work done on my vehicle. Professional work and the work was completed prior to estimated delivery date. No hassle with insurance company. Active Auto Body staff helped me with dealing with my insurance company and made the entire experience pleasant.

This place is amazing!!!
I brought my car in cause of a car accident the people here is really nice and friendly Rosie she was amazing she helped me a lot I went there really panic and she made me feel comfortable after she explain everything to me I gotta say I had a amazing experience here definitely recommended and definitely go back even if is just to visit :) i went to pick up my car yesterday afternoon I was amaze with the results on my car it looks like a brand new lexus :) im happy thank you again everyone specially Rosie thank you for caring for ur clients

Awesome people, great customer service and they did an amazing job fixing my car. Definitely recommend this Auto shop. Thank you Rosie.

Very satisfied i took my car here for repairs. Rosie and Al take care of you the way
its supposed to be done no stress or hassles with the insurance, just drop your car off and they will take
of the rest. Great work the color match was beautiful. I will refer my friends, family ‚
and co-​workers to this great shop. I was treated like family at this mom and pop shop and that’ s hard to find now days. Thanks Rosie and Al you’re the best.

Would give them 20 stars out of 5 if its possible great customer service Rosie is the best I didn’t know what to do because I was in my first accident and Rosie helped me so that it was a breeze got my car back in a few days looking better then before. I don’t always get in to a car crash but when I do I prefer active auto body and paint best in SoCal!!!

Friendly service from people who care about your car almost as much as you do.
I brought my car in after an accident and they offered to let me use one of their shop vehicles. They also helped me not be stressed out about my situation.
I would recommend them.

Shady! went in for a quote, quoted me $ 450 on a business card. Requested a formal quote went up to $ 900… but if i paid cash it would only be $ 750…
Skip this place something shady going on here…

If you are looking for a body shop to repair your car look no further you will not find one that does the quality of work that Active Auto Body does. I have been a customer for about a year and they have fixed the two cars’ I have owned. The business is family owned and is friendly, considerate, and professional. They treated me as if I was a part of their family as well. Active Auto Body is the best in Anaheim, stop by and see for yourself and ask for Ali or Rosie. Don’t let your insurance company tell you where to take your car, ask Rosie and she will take care of everything and your car will come out good as new. To Active Auto Body, thanks for all you do.
A customer for life.

This place is awesome! Very efficient, reliable, trustworthy, and professional. And not to mention their prices are reasonable! I personally haven’t had my car serviced here but experienced my sister’s car get serviced.
My sister got rear-​ended by someone who said they would pay for the damages out of pocket and didn’t want to get insurance involved but ended up giving my sister the run-​around. Rosie dealt with the person directly and saved my sister a lot of the stress and hassle that goes with dealing with these types of situations.
We loved Rosie’s personality; she was very upfront and honest, and knowledgable about the ins and outs of dealing with insurances and consequently, untrustworthy people. She’s been in the business for a long time and doesn’t take any crap from no one! She’s also hilarious! I will easily recommend this place for any car repairs.

I was visiting my cousin in SoCal and her car was needing a fix. We took it to Active. They quoted a minor repair and they fixed it for a very fair price and did it quickly. This place is a mom and pop shop… and mom and pop are really friendly and professional.
Getting your car fixed is like going to the dentist… its never really fun but the experience can be better or worse. There are places where you get warm and fuzzies and other places where you get a funny feeling… Active is a warm and fuzzy.
Would not hesitate to recommend.