Walmart Supercenter

If I’m writing this review solely on the items they sell I would give it 4 stars. They have everything you could ever need for your newborn/​toddler. Strollers, car seats, gates, bottles, clothes, diapers, wipes, and more can be purchased here for your baby. They have little t shirts for 3.88 that are my favorite to buy for my 2 year old son.
Their grocery section is big with a wide variety of items. They don’t always have a ton of stocked fruits and veggies but my salad seems to last for a decent amount of time. They sell a ton of different meats too and they are all at a great price. I always go to Walmart to buy my shampoo, sunscreen, etc.
The reason I’m giving them 2 stars is for customer service. Returning something to this store is a NIGHTMARE! They always have one person working and it takes them forever. They can’t look up something you bought with your credit card like target can. One time the girl even told me they have a terrible computer system for returns that takes forever. I was there last week and the line for returns was ridiculous. We had been waiting awhile when a man yelled out «can we get some help over here». A worker who was standing there got on a register to help. That’s great that he did that but did he really need to be asked by a customer to do his job? Wouldn’t you just notice the long line and begin helping.
They also never have enough regular checkout lines open either. I am constantly waiting in line for well over 15 – 20 minutes. They need to hire some more cashiers!
If you don’t have time to wait in line I wouldn’t go to this location.

This Walmart has some of the worst customer service I’ve ever experienced. Whenever I have to come here to return one item, I end up waiting in line for at least a half hour. There is usually one cashier working for a line of 30 people. I recently purchased spray paint from here, got home to start my project, and discovered it was black water in a can. Came to return said spray paint and purchased another can only to have the same result. Avoid at all costs. The $ 5 I get for returning this spray paint will not reimburse me for the hour of my life I have wasted.

Customer service is terrible, long lines due to lack of «workers». Mangers aren’t too much hell since there never seem to be one around.

Love shopping at Walmart and specially with my girlfriend! We can be in there allllllllll day and night having fun! Nice shopping atmosphere with good prices!

If you want to have a reunion with everyone you work with, or have went to school with, come here. The only thing this location has going for it is the location. It’s in the perfect spot because it’s so convenient. Other than that, its not well stocked during those critical times of the month where people run to Walmart to stock up or use their stamps I guess. That mixed with the fact that a lot of the college students come here to clean up shop contributes to the reason why this location is always lacking. I dread coming in here… but I find myself here often.

I just had a great experience at the optical center! Dr Tim, Anne Marie and Bob were helpful, cheerful, and knowledgeable. They answered questions and even helped me pick out frames, which were affordable as well as attractive.
Kudos for making one of my least favorite things to do a pleasant experience. You have earned a repeat customer!

Tons of workers out tonight, no one will acknowledge my existence! When I approached the lady stocking (yes, I get you have a job to do!) She ripped my head off like I asked for something crazy or out of this world. So I walked out. Whatever, I stopped because I was in the area but nevermind!

This is my least favorite Walmart not because of the location but because of the customer service and the lack of product in the store when me and my fiancé went we already knew not expect a frozen section because we’ve been here before but when we finally got some getting what we needed and went to the front line the customer service agent was rude she ignored us and had a five minute conversation with the customer ahead of us and what they were talking about should of or could of waited till she got home she was having a conversation about laundry and one of their children that was having a hard time at school none of which should of been talked about when there is ten people behind me and we have places to be. The location is known as the ghetto Walmart, not a hundred percent sure why since its not in the ghetto but they do have homeless people who sit out front asking for change Also there’s a major bus stop over at this location so their is always people who are standing out waiting for the bus maybe that’s why. If I did have to say something positive about this location is that their is a lot of stores over at this one so you can come here and grab dinner get home supplies over at the Home Depot then catch a movie so location for me is a plus and that’s besides the fact of this being considered the «ghetto Walmart» if they had better service I would of given a much higher review but it seems as though it’s always the same

Good luck getting ahold of someone if you call, I’ve currently been on hold for half an hour.

I work over nights and love going here when everyone should be asleep. Even though thats the time they are stocking the shelves I’m able to get in and out quickly or walk every isle with no hassle.
Employees are very helpful!

This is my least fave Walmart in the area, because…
(a) they were doing perfectly well right off the 290 on NFB tucked away not bothering anyone. And it was easy access for me. So they closed down that location and moved into one of my fave areas for food in the region, and took up what seems like 17,000 blocks in doing so.
(b) they have less friendly, less enthusiastic, less helpful employees than Depew, which have less friendly employees than Thruway Mall and Transit in Clarence, and I don’t even know how it’s humanly possible for this to be so.
© The police presence seems to be even greater here than at the Thruway location… probably because it’s near a University? No cops on Transit though.
(d) I don’t think I’ve ever been cussed at quite as often, by ratio, as when I am in this particular parking lot. Take your meds, Amherstinians.
Let me tell you a quick anecdote.
BEAUTIFUL girl standing outside this store asking people for a ride. Mostly, asking men for a ride. Was she soliciting, I can’t be sure. She didn’t ask me for any favours. I had a mega crush on her though. I don’t pay for «it» or really have «it» any more but I’d have given her a ride for sure if not for the fact that she was smoking (it’s one of my phobias maybe).
Cops came. TONS of cops. 3 or 4 cars and 6 or 7 cops all surrounding her. Enjoying the scenery I would imagine. Huge argument. Hands on weapons. Threatening behaviour. She tried to leave. They wouldn’t let her. Roughly put her in the back of a car. Took her away.
I dunno, it just kind of rubbed me the wrong way. I have friends on the East Side who are afraid to walk to the store at night. Cops don’t drive down their back streets and a lot of the lights aren’t working or are insufficient. The region’s cops are too busy policing Amherst’s Wal-​Mart to care, I guess.

This is the worst one of them all. I’m not sure how it’s still even running… Oh yeah because it’s a big business.
Unintelligent, non helpful employees. I lost a wallet in here once, how did the claims department greet me over the phone «what did you need?»
Rude.
I can’t express how much it sucks here. Drive the extra fifteen minutes to go to the north tonawanda location.

Walmart seems to be a popular place anywhere you go. But this was the worst customer service I have experienced here. I understand its a busy holiday season, but I was looking for an associate to help me for 20 mins. Then when I asked for the price of the item, the associate stated «I dont know, I have only been working here for a 3 weeks now.» I had to find the price myself.
I also had my nephew with me because we needed to pick up a few pairs of khakis for him. But I wanted him to try them on before I purchased. I once again had to find someone that worked in the department to open the fitting room. However, I was greeted by an unhappy employee who stated that the «fitting room was closed because of high risk of theft». I understand its a busy holiday season but really.
I ended up bringing the khakis back because he could not fit them.
However, on a positve note there is plenty of parking around the building and the cashiers are pretty fast with checkout. 1 out of 5 stars.

I have come to realize that any WalMart Supercenter is like concourse B at O’Hare Airport; stay here long enough and you will see someone you know.
I keep a PEZ dispenser filled with xanax in my car for trips to Walmart; the place is always packed, and it seems like there a jillion little kids running around unsupervised. However, their prices on items like beans, baking items, and other staples are so good that it is almost worth it. If you don’t have a membership to a warehouse club, Walmart may be the place for you.

Its one of the superstore and the place is huge. The whole place was packed with people and was stocked up with things properly as well as pretty clean.
There is plenty of parking and a Subway restaurant inside. This location is 24 hours.

Whether I’ve gone in for a big shopping trip, to run in quick for an emergency item, or to pick up photos, I’ve always experienced some sort of problem ranging from mildly annoying to downright irritating. Most of the shoppers here are scummy and have no manners– they just push their cart and barge through wherever they want to go, regardless of whether you’re in the way. The cashiers are slow as heck, and the associates are lazy and don’t give a crap about the customer. My advice is to drive the extra 15 minutes to the location in Tonawanda– much nicer.

Yeah… ya know those movies on youtube called the People of Walmart? They’re true…
If ya like poor service cheap stuff and bizarre clientele, then Walmart is for you. Me I think I’ll survive at Wegmans.

I kind of despise Walmart, I really do. There’s just a stigma associated with it and I have yet to have a good experience. The store itself is dirty. Granted I spent a lot of time here throughout back to college week so I guess I shouldn’t be complaining that the majority of the store was filthy, messy and picked through but that’s exactly what it was. It doesn’t seem like there is a lot of maintenance taking care of upkeep. Last week I went to grab a garbage can and inside the can was a huge splatter of motor oil. Got it all over my hands and white shirt. How does that happen?
This store COULD be so much better than it is.

OK, its Walmart. What do the reviewers below expect exactly from a Walmart?
This one is fine. Nice new store as someone pointed out below, same stuff as other Walmarts. I admit to not shopping here for food, not withstanding the relentless commercials trying to get me to, but on the non food side, things are fine.
Large parking lot. The garden section is not as robust as some other Walmarts, but since they usually don’t have things the same quality as the smaller greenhouses that’s OK.

I thought that Spot Coffee on Elmwood was the place in Buffalo to people-watch…but nope, this Walmart just upped it.
Terribly bad and mismanaged employees. Empty shelves everywhere. Children running a muck.
Decently cheap prices on most home goods, however.
Now I know why my stock in this company is doing so well… because they don’t invest any money in management or fair wages to get better quality workers. I’m willing to tolerate long lines and shouting babies for cheap coffee creamer and windshield wiper blades. Win for me?