Visualeyes

I just got my glasses done from here and I LOVE THEM! They have a great selection of glasses and they really went above and beyond. The glasses I wanted were back ordered and they consistently checked back and updated me. Great customer service and very friendly. I definitely recommend them!

They’re a little pricey, but the frame selection and spectacular customer service is worth it.

My experience at Visual Eyes was horrible. I had to ask for assistance with shopping for frames and was misinformed when I asked specifics on the fit of my prescription to a larger frame, so I ordered what they told me would be a great fit. Once they were ready I went to try them out and could not see clearly or read using the glasses. Although I had to re-​order to a $ 60.00 LESS expensive frame, they did NOT refund my $ 60.00. The woman working with me treated me as if I was a huge bother to her and it was a terrible inconvenience to have to fix the problem. After spending over $ 600.00 on new frames (not designer frames) and blended bi-​focal lenses, the new glasses I have are the worst pair of glasses I have ever had, and I have worn glasses for over 50 years! This pair of $ 600.00+ glasses are plain, flimsy plastic that lose shape easily. The lenses were not cut properly, I had to take them to 2 other places to find out what the problem is. I have been told that the measurements of the lenses are off, causing me a problem with distance vision and a slight blur. I do NOT recommend them on any level, customer service was terrible and the quality of the glasses is a #1 out of 10.

The eyewear I have gotten from Visualeyes always makes me feel confident. I live in Chicago now but I will never buy eyewear anywhere else. They take the time to understand you and what would compliment your physical and personal attributes best.