I LOVE Kohls, but I feel like it’s hit or miss with their inventory! I feel like they don’t change up their selections too much. For me, gets stale and there’s not much incentive to go back frequently! Get new inventory Kohls!!!
Erin B.
Tu valoración: 4 Buffalo, NY
I just love Kohl’s! This is the only department store that is bright, clean, modern, and so so happy. I’ve never had a conversation with an associate that was not pleasant. The people here are just plain nice and seem to genuinely enjoy/not hate their jobs. And their coupons and coupon policy– hello– AMAZING. You can use coupon on top of coupon on top of rewards, etc. There are hardly ever any exclusions. I swear sometimes I actually feel guilty about how little I pay for what I’m purchasing. Not really, but yeah. This store in particular could always use a little tidying up, but for the sheer volume of customers they see in a day who come bursting through the aisles and destroying fixtures and cluttering the fitting rooms… I’ll give them a pass on neatness.(Being a clothing retail employee myself, I cannot judge a store based on tidiness alone. I understand that it is very difficult to keep things orderly when there are people flying around every which way and undoing everything.) Any time I’ve ever had an issue, a customer service rep has always been able to help me. I even got a personal call from the manager once to help me resolve an issue. That showed a lot of care for me as a customer and I really appreciated it. If you plan on shopping here, give yourself a lot of time. I always say that I’m going to make a «quick run» into Kohls and then maybe two hours later I finally make it back home. My record is five hours. I am not joking. I spent five full, glorious, child-free hours in this store alone. It was epic. I highly suggest you try it sometime.
Chris M.
Tu valoración: 5 San Antonio, TX
This kohl’s is on point with standards and expectations. This store is always clean and neat. Prices are amazing for a single father looking for back to school clothes for my 5 year old son. I returned a few items with no problem and received my money back in days on my card. They just like everyone else you to get a charge card but after one no thank you they drop it and never ask again. The cashier are always nice and friendly. Usually no lines and they have everything they say they do. If you need help just ask and they will literally walk you where you need to go and than help with selection. 5⁄5 for me and that’s rare. Good job kohl’s!
Fox E.
Tu valoración: 3 Buffalo, NY
This is owned by the Coles, as in Nat King Kohl, his daughter Natalie Kohl, Paula Kohl, Ashley Kohl, Cheryl Kohl, and Kohl Trickell from Days Of Thunder(show me heaven!) in 1987. It’s a big, clean store which is usually quiet. When they have a sale you can get some amazing deals. I’ve bought so many great things here over the years, Xmas presents and the like. It’s also nice being one of the only guys in here with all the cute Amherst girls of all ages picking out wooly sweaters and giving me the eye, as if to say«would you like to buy this wooly sweater for me and then take my fake number and never see me again?» Well, no. But it’s still a good store with decent prices especially during sales.
Floyd P.
Tu valoración: 5 Buffalo, NY
My favorite Kohls in WNY. Had a pair of jeans that fit me perfectly. The associate on the floor couldn’t find me another pair, so the Store Manager personally took over, found the jeans in their inventory at another store and arranged to have them put on hold so I could purchase them at their sister store in Lancaster. The manager Sue Sneck, thank you for not giving up and helping me get the perfect pair of jeans. Kudos to you.
Lindsay A.
Tu valoración: 4 Buffalo, NY
This is one of the more organized Kohl’s stores I’ve been to recently. They actually separate their clearance racks(by sizes) and they seem well stocked in everything. Overall a decent, typical Kohl’s store. I got a shirt here for $ 3 and Crocs shoes for $ 25 and that was before my 20% off coupon! Also, they will honor your coupon should you happen to leave it at home. I love that. I had a 30% off and left it home, told them at the register, and they took the 30% off anyway. Yay! There’s always a coupon to Kohl’s so don’t ever shop here without one… Men… I’m looking at you… The woman in your life will love you for asking about the coupons and saving money. Just do it. Hahaha!
Tristan Z.
Tu valoración: 5 Buffalo, NY
What can I say, I’m a Kohl’s girl. They have great customer service and a no questions asked return policy. There are always coupons available, the sales are great… They will even let you use expired Kohl’s cash if you ask nicely. It’s definitely my favorite department store.