Greater Iowa Credit Union

I’ve worked with this credit union for over seventeen years and am about to close my personal and business accounts. In the past the folks have been really friendly, helpful, and while their online access hasn’t always been perfect they’ve progressed forward. Lately their personnel have given us completely wrong information and when we inquired about a missing debit card the instruction was to check our mail again. Further, their Quicken access has gone from hit and miss to: 1) Log on to their website using a desktop, 2) Select the number of transactions you want to download, 3) Download selected transactions to your desktop, 4) Import into Quicken, 5) Select Quicken account to merge these transactions, 6) Accept transactions, 7) Repeat for every account with GICU.