The Lodge at Napa Junction

My military veteran bf moved here 2012 til 2014. We really enjoyed the pool and gym every weekend except on summer because too many outsider crasher. it used to be peaceful and quiet until a new neighbor moved in last 2014 who happened to leave down below our unit. omg this new neighbor has annoying habit of slamming their door 24/7.I almost so close to leave s note that saying” I hope you are enjoying your SHUT THE FRONT DOOR. Anyways, time for us to move to a rental home and moved July 2015. The park is very functional for Napa junction my Puppy really enjoyed his walk and run. he pee on da grass and poof on da grounds but with my manual clean up w/​green plastic provided by THE Lodge. I suggest people not to pet a elephant if they pick 2^nd or 3^rd floor unit because the commotion issue. Don’t expect that you will get your deposit back from the management. We clean the fridge and spent all day to clean the apartment because we want atleast half of the deposit back, But never because they will create and charge you for something that you didn’t use.

I have lived here for some time, and generaly find the apartments to be pleasent and grounds maintained. Like most people I have the occasional annoying neighbors, including the person in the apartment below who crashes and bangs around slamming every door in the house on some occasions. However most of my immediate neighbors do not cause undue noise.
The only real complaint I have is the noise level in the pool. Kids and teenagers are often here all day and until late at night, screaming and yelling at the top of their lungs. Damage has also been done to the pool area recently due to late night activity. Some adult only pool hours and better surveillance by the security patrol after hours would be helpful. Also more precence of the security people would help stop people from Walmart hanging out around the complex.
Despite some of these issues the lodge is still an OK place to live. I have had less issues here than in previous complexes I have lived in.

Pros: beautiful apartment, nice big bathtub, comes with a washer and dryer, big walk in closet, and the maintenance guy is really nice and prompt whenever we have issues, walkable to lots of fast food places and walmart.
Cons: Noise. The walls are so thin, living on the first floor we can hear everything upstairs. It sounds like the guy living there is stomping his way around the apartment making my apartment rattle. Living near the pool doesn’t help either. The noise level is deafening. Teenagers blasting loud music and screaming at the top of their lungs. The pool may look nice in pictures but in person it’s never clean. I don’t go swimming anymore because there are all kinds of bugs and balled up hair in the pool, even after they clean it! The gym is also too small. Having 4 people there would make you feel clausterphobic. Also they are not consistent with replacing the antibacterial wipes, which is gross. There’s also a pair of missing weights that were never replaced so that ruins my workout routine. The computer rooms sometimes have printer paper but I would just bring my own because ¹⁄₁₀ times there will be printer paper.

First the good: I love, love, love my apartment home. It’s beautifully built with many amenities. I have the privilege of renting an apartment with a wrap around balcony (huge plus). Well insulated, always stays a comfortable temp and I really do not hear much from outside. Even after the napa quake hit there was little damage and trust me, living on 3^rd story, we felt it!!! Super close to Starbucks, Walmart, and food!
Now the bad: took the office team to get us our card for pool/​gym privileges, almost 4 months! We finally starting using the bbq and whenever the sun sets we can’t use the pool without teenagers asking us what we are doing there, eating, and if they can bum a beer. Not to mention the vulgar language, loud music, and that they are obviously under the influence. I really feel sorry for the residents who live facing the pool. I spoke with another resident using the pool who said this is a nightly event. Really sad, I would like to use the facility myself, but do not feel safe. People park in your designated parking spot at least once a week. Pretty sure my neighbor sells/​buys drugs and his stupid druggie friends park in my spot, all the time. The pigeons are a real problem. They lay eggs on my balcony, poo, and just destroy my plants to make nests. Not to mention I can’t open my living room window because of the fecal matter on it! They roost right above it. Sometimes the office ladies are kinda snotty when asking simple questions like «where’s my package, I got a note from ups» Or if you have a complaint.
Over all I enjoy being here. I really don’t have to deal with the riff raft of Walmart, screaming teenagers, or vallejo. They are pet friendly which is a huge plus. Brian who is the overall manager has been a tremendous help, whenever we have questions we just go straight to him. He seriously kicks ass.

If I could rate a 0 I would! Horrible customer service!!! They do not care about their customers and could careless about helping. I dealt with April who was good and then Jeanette I think her name is. She is rude and acted like it was no big deal that they had screwed up the process for me so bad that I decided to rent else where.

No one there. We came by on Sunday during office hours to tour apartments, and there was a sign on the door saying they were out on the property and would be back at 5:30. It was 2:30 at the time. If you’re going to list open hours, you need to be open. I don’t mind waiting a few minutes, but 3 hours?

Lived here on a short term lease. Excellent units. Very soundproof. We work nights and never had a problem with noise outside or above our unit. Great neighborhood. Walk to starbucks walmart and panda. Office staff were always kind and prompt.

My husband and I lived here for a few months while we were looking for a house. Overall, the Lodge offers decent quality apartments with great amenities and reasonable prices, relative to the SF Bay Area. The apartments are more like condos in that they come with nice features like super-​big bathtubs, washers and dryers in each unit, a beautiful pool, and a small but well-​equipped gym. Parking is ample. The location is fairly walkable with a bank, several restaurants, etc. in close proximity.
As far as property management goes, we had no problems. The people in the office were courteous and promptly resolved the one minor repair issue that came up. When we moved out, we received our entire deposit back minus the cost of carpet cleaning.
The main issue with the Lodge that knocks off a star is the noise level. First, there is a lot of environmental noise — the complex is bordered by a lumber yard, railroad tracks, a scrap yard, and Walmart. Second, we were surrounded classless neighbors without an iota of consieration. It became highly irritating to hear motorcycle revving up at night, loud music blasting from cars, people throwing parties into the wee hours of the morning, etc. This could have been because we lived at the very rear of the complex — perhaps the units up front are quieter.

Terrible!!! My newly divorced friend was apartment hunting and asked me to join her, luring me along by the promise of fine Napa wine tasting. After calling The Lodge at Napa Junction and getting no response we decided to just drop by. Parking was a breeze as they have a designated future resident parking. We walked around a bit and LOVED the Arts & Crafts style architecture and of course the amenities. Our admiration came to a screetching halt. We were mortified by a conversation we overheard between the office staff and a tenant. Apparently the tenant was having a small pool party and had exceeded guests allowed by ONE person. Managements’ language when addressing this poor tenant was completely condescending and menacing. I asked my friend «do you really want to live in a place that has such inflexible and rude management?» Needless to say we didn’t even wait to speak with them or even collect our free check-​in. frisbee. We hightailed it out of there!!!

Be very wise. Nice pool and mini gym but not necessarily the best place to live. Keep your valuables with in visible distance. So many unattended children!

Great place to live. I have lived here over two years. The place is clean and well kept, pet and kid friendly. The staff is great and responsive to any needs.
The location is also wonderful. Shopping and eateries walking distance. Close to both napa and the Bay Area. The ferry to San Francisco ferry is only about 5 miles away.
The other residence are all very polite. The pool area is a great gathering place and is equipped with two gas grills for the residents to use.

I have lived at the Lodge for about 18 months now, with my husband and son. We love it. It is an awesome community, and the staff at the Lodge are wonderful. They are always friendly, helpful and on top of things. If there has ever been any type of issue it has been very quickly resolved. Would recommend the Lodge to anyone looking for a great place to live.

I too have lived here for the past several months and found the apartment clean and the appliances in good working order. The walls deaden the sound of my neighbors and I hardly hear them at all. The internal temperature of my apartment never gets above 72 unless I set the thermostat. Management has been very helpful and Miguel the maintenance man is a friendly exceedingly competent fellow. I once had someone park in my space on several occasions so I finally reported it to Brian, his security staff resolved the issue right away. The only discrepancy I can think of is as another mentioned, the scrap yard and trains but even then, they only work during daylight hours and I still can’t hear anything from my apartment. The us mail and packages are delivered to the office, I really like this, it free’s me from having to worry about them being left at my door. I really also find the free Christmas gift wrapping an awesome perk and all the other things the office staff does for us residents. I’ve resided in a few other apartments in my life but The Lodge is the best by far.

I lived at The Lodge for a total of 15 months. It was absolutely wonderful. Anytime there was a building issue, the staff was on top of it. AND I must say that the office staff was always friendly and knew my name (which is rare for apartment complexes). I had an indoor pet that I was concerned about its escape during occasional maintence visits, but they were wonderful about making sure she was secure. I was one of the unlucky few that had an ugly view of the back of WalMart, but my rent costs reflected that (and I did view the apartment before signing the lease so it wasn’t a surprise). The unit itself was beautiful. New, HUGE closet, even LARGER bath tub… I mean the tub was ridiculous. The facilities were amazing. I used the gym (not as much as I should have) and the pool constantly. The pool looks like it’s straight out of a resort. Another great thing about The Lodge was that it was so close to WalMart, Starbuck, restaurants, and the office I worked at. I was able to walk to whatever I needed and only needed my car a couple of times a week.
Since I have moved out already, I can even attest to their deposit refunding… I got most of mine back! I mean the obvious carpet cleaning charge was there, but I fully expected that.
In all, I highly recommend moving here. If my work situation improves, I would LOVE to move back.

I am a new resident of the Lodge. I am in the military and have never been to Northern California. My family and I made the drive from SoCal to see the area first hand instead of doing a blind lease. After seeing a few apartments in the area, we were pleased to find the Lodge. We were greeted by Ariel who is a professional and took the time to answer all of our questions. I have since met the manager and I am pleased the the level of customer service they offer. They are responsive to our needs as residents. This is like an oasis for me as I had to leave the beauty of Orange County. I hope that they maintain the beauty of the property and the customer service that won us over.

I demanded to see the unit they wanted to rent to me and finally they asked Brian and I got to see the view and it was OK. This is a good temp. place to be for a little while. It does bug me that the US mail drops my packages off at the office and they close early randomly. so yeah I pay extra to receive my text book but have to wait to actually get it in my hands.

B-​E-​W-​A-​R-​E before signing a lease at this place. First off the «demo unit» they show you is on the first floor for a reason. This is because if your on the second or third floor, your views are a wood factory, a trashy car dump site and ghetto tagged rail trains with grafitti everywhere. (Place is surrounded by pure trash) Secondly, you CANNOT, I repeat, cannot view the apartment you want to rent until you sign a lease. That is like saying you cannot see a car you purchased or what it looks like before forking money over. This is because the places and views are NOTHING like they show you. NO elevators, which means Non handicap friendly. The leasing department tells you things you want to hear. NOT things you should know. Go figure… A «high end» apartment building (they claim) spamming all over craigslist. That should tell you something. The ghetto of Vallejo also makes this place not so fun. You get the rif-​raf of people coming to WAL-​MART who, let’s just
Say…“Live a different lifestyle” with this said, you need to view every part of the property before leasing and demand to see the unit you want before signing a lease, Period. The units aren’t that bad, just cheap wood and paint work is awful. Looks good from the outside, but just go up close and see for yourself. Hope this helps. Do NOT let anyone tell you different, we were dooped into leasing an apartment here and now regret it.