Maid On The Spot Inc

Initially we dealt with Shannon, who was very professional and set up our initial cleaning. The cleaning woman showed up 1 ½ hours after her scheduled time and was very good at her job. We called and spoke to the co-​owner, a man, who is the rudest, most unprofessional business owner I have ever spoken too. He rudely informed us that to have a specific cleaner each month, it would be an extra charge. He mailed a contract to the house with specifications in it that are just ridiculous and hidden charges for things that no cleaning company should ever charge. Our second cleaning was scheduled for a month later, no one showed up. A few days later, this «owner» called my home berating me for not confirming an appointment that was confirmed in the first visit. I informed him we would not be using his services any longer. He told me to get «back on my meds because I am obviously crazy». This month, I opened my credit card bill to find an unauthorized charge from this company for services that were never provided, as the first visit was paid in full on the day of the visit as per the company’s policy. The fraud department of my credit card has been notified. If you are looking for a company owner who insults you and charges your credit card for services not rendered than this company is for you.