Orkin Pest & Termite Control

The gentleman assessed the property and treated. Was very pleased with the service provided! Thanks Orkin Man! I forgot his name but he looks just like Mike Singletary.

Well apparently it’s unanimous! I wish I would’ve looked on Unilocal in the first place but luckily it didn’t cost me any money — just my sanity. There was a lovely young lady that came out for a previous ant problem we had here. She was very personable and very effective which is why I had to repeatedly call orkin to cancel subsequent visits that they repeatedly tried to force on us.
Can’t say why I decided to call them for another pest issue — specifically — intermittent scratching behind my wall. Numerous pledges to get a call back — all unfulfilled. And every time I called them it was like it was the first time.
For some reason Orkin will not mess with wildlife. Thank goodness Guardian does! Clearly Orkin never looks at Unilocal otherwise you would think they would shake things up because all one star reviews are a definite sign that that businesses headed in the wrong direction.

I called Orkin on May 26,2015 in afternoon, I inquired about services for a raccoon problem, the girl said someone would get back to within 24 yrs, well no one called me back, so I called back on May 29^th and requested to speak with a supervisor, I was told one «might «call you back later today, that didn’t happen either, it’s been 7 days since I called and no one has called me, they advertise they have «pest control down to a science» but what they don’t have down is how to be professional and return calls to a potential customers, I don’t know if it’s laziness or incompetence, but a company with a name like Orkin, if they can’t return a simple call, can they be trusted to get rid of a raccoon?

It ALWAYS pays to read a Unilocal review!
Orkin did a very poor job of exterminating and baiting my property; poorly filled entry ways, inadequate supplies (using my own materials), improper examination (missed lots of entry points).
I don’t know if its this specific Orkin, or the company in general, but I would definitely NOT contact this location for service again, nor do I recommend them. I’m still waiting to speak with a supervisor, and have initiated a complaint online… we’ll see!

In May of 2014 I contacted Orkin Pest Control for services involving carpenter and other ants, spiders and mice in my home. Because I live in a heavily wooded area, I felt that a professional pest control service was warranted. Our original first date of service was scheduled to be May 24^th, I believe, but due to a birth in the family, we had to rescheduled. My service began on June 2^nd, after the tech arriving earlier than the time given and we missed them by 20 minutes, TWICE, with an initial payment of $ 149.00. We then had a service on July 24^th for $ 85.00; and a service on 9÷26÷14 with a $ 85.00 fee. We asked that the technician come after 5 pm so we could be home to verify their service, but only one time did they comply and all other times they came before 4:30 pm. On ¹⁰⁄₆ I stepped on and killed a mouse in my hall way; so on Oct 10^th someone came out to place mouse traps. On October 14^th I came home from work to find my counter and sink area full of ants, three weeks after a so called service. I called and left messages with the branch as well as the customer care expressing my anger at their failure to control my pest issues and to demand a full refund of my money paid and cancel my service. As of Oct. 16^th, I had no call back and had to call them again, only to be told the Manager would call me later today. Orkin has NEVER EVER applied any pest control in my crawl space, inside my home and the ONE time I seen them at my home spent less than 15 minutes spraying the outer base/​ground of my home. Since I have never had to use pest control services before, I assumed Orkin knew how to prevent pests from entering my home; obviously, they do not. I have had several spiders and ants in my home at least twice a month. I have made attempts to report these issues but never get calls back and IF THE tech came when they were supposed to I could address it with them. I Would NOT recommend Orkin ever. I also filed a complaint with the BBB

Had to call again today since their manager decided he didn’t want to call me back. THIS IS THE WORST CUSTOMER SERVICE EVER!!! Today it seemed like I might have actually gotten someone decent. Once again said I should see my refund in a couple of days.