bad Bad customer service. Once cov er is installed you will never back from them for any issues. Please donot use there services. b ad customer service. they installed wrong pool cov er and me and my husband have been calling and leaving messages no reply at all.
Ariel H.
Tu valoración: 1 Rancho Santa Fe, CA
Stay away. We had our cover installed about 4 years ago and since then its been nothing but problems and every time there is an issue they find a way to blame us and charge us. Within months of install the cover wouldn’t open and close. This is an annual thing. They come out to fix the cover about once every 3 months and service is not cheap. We even tried to stay ahead of the game and had them come out for a maintenance visit where they decided to replace multiple parts and 2 weeks later, the 1st time opening the cover it didn’t work and $ 200 and another visit later it was working again. This company sells lemons and is a money pit. Stay away.
Elena F.
Tu valoración: 5 Novato, CA
We have been clients of Alternative Pool Systems for years and have only good to say about them: professional, knowledgeable, honest! Eric and Elaine are people of great integrity! However big or small project was we were always treated with respect and priority with highest quality! I highly recommend they services!