SpringHill Suites Atlanta Alpharetta

After a long day travel arrived at this place by 10:00pm. Kids are excited, but find the bathroom toilet soiled and not flushed! Trying to call front desk or house service right away but none of the phone featured button works. Finally was able to dial zero. The lady said they were sold out and have no more room. When I told her the toilet was soiled and not flushed, she offered to help. We were offered another room. We were happy to move to the other room, only found out the other room air conditioner does not run at all. So no air circulation at all! Bathroom exhaust vent did not work either! Already 11:00pm so did not even try to ask for help again! The next morning, the toilet was plugged and my whole family had to use the public bathroom. We did tell the front desk. The front desk lady kept on saying sorry but did not offer to fix the plugged toilet. We only stay for one night, so we moved on. I did share with the front desk that it looks like this hotel has some water pressure issue with toilet.

A very well warn room. Holes in the towels and musty sheets. The bed felt like a hammock. This place should top the list for a resfresh.

Ummmm, so, like, if you are used to properties that have amenities dated in the 2000’s, this is not your place. If you look closer, the other reviews with high ratings are from years ago, not recent. The pics from the more recent review… don’t show how old everything really is. The room I had didn’t even have a thermostat. I had to turn the air conditioner on and then off to keep the room at a reasonable temperature. Then, when we unfolded the sofa bed for my daughter, there was a stain so nasty, we checked out in the morning. They said the hotel is due for renovation in November. Someone should expedite that to tomorrow. Stat. I booked and checked into another nearby property quicker than free implants would go at a stripper convention… yea…it was that bad.

Love, Love, LOVE this hotel! My boyfriend and I stayed at this hotel this last week (4−23−15) to get away and celebrate our 1 year anniversary (Wooo-​Hoo, Yaay us)!! I had planned this for about a month unbeknownst to him, so when we arrived at the hotel he was quite surprised and very pleased! I had read some reviews before I booked it and decided that since the good reviews outweighed the bad ones that I would take a chance. Glad I did!
When we walked in both of us was like «Ok, wow. Very nice and clean»! It had a delicious smell also! Tim, the front desk clerk was very pleasant and the check-​in was easy, peasy! He also informed us that they had fresh chocolate chip cookies that were complimentary… say what now!!! Really?!! OMGG! I got even more excited about my stay! Oh and they are made with «love» by Jill… Those cookies…“whew”…that’s all I can say! Actually, I mos. def. will stay at this hotel again just for the cookies… True Story!
Anyway, the room was very clean and smelled very fresh! I read a review where the reviewer said that their bed was uncomfortable… hmmmm, MOS. DEF. NOT the case with our bed! My boyfriend and I actually commented on how comfy the bed slept! I could go on and on about this hotel, but I will not make my review no longer than this. Highly Recommended Hotel!

This hotel is horrible. Internet access is constantly not working. Only one TV per suite. Bed is uncomfortable. If u were paying $ 79 you’d eat it. But $ 200 for this? This place is an embarrassment

Staff were friendly and helpful. No place to sit down to eat breakfast and mediocre selection. Poor soundproofing. Very substandard for this chain. Won’t return. Will stay at Fairfield Inn that’s nearby.

I stayed at Springhill while in town on business, for 8 days. I was pleased with the room, it was nice and open with a little kitchenette area (thought all it had was microwave and mini fridge, it was nice to have some cupboard

I’ve pretty much become a permanent resident here. and i’m a huge fan of the entire hotel! Rates are about 100 a night for your own suite as suggested. Granted this is definitely not a 5star hotel or anything close. it still is a marriott and is pretty clean has an extremely friendly NONpretentious staff with cookies and all sorts of good add ins.
Room has always been clean everytime I’ve stayed and they also provide complimentary LA fitness passes whileyou stay there!

This is my new go-​to hotel in Alpharetta. I travel on business at least once a quarter and I’ve tried three other hotels within a two mile radius. This one blows the others out of the water. First, the Springhill gives you a lot of space. For a $ 104 rate, I had, as the name suggests, a suite with a fridge, microwave, kitchen sink, office space, sitting area, bedroom area, and bathroom.
The room was clean but not spotless. Their cleaning crews do a good job but the rooms need a deep clean. The walls had splatters and the light switches needed a wipe down but the carpet was clean, the bed was fresh and crisp, and the bathroom was perfect. There’s no wear and tear visible anywhere in this hotel.
I love Springhill’s «extras». Lollipops on the front desk, lemon water and chocolate chip cookies in the lobby, a free water bottle and snack in the room, breakfast and wifi included… on Tuesday night there’s even a massage therapist that comes in and gives 10 minute back massages for free! I tipped her but that’s because she deserved it! Other major bonus is the front desk employee in the evenings (Ashley or Angela… so sorry that I forgot!!) She’s an absolute ball of energy and such fun to talk with!
The only major issue was the lobby and elevator floors were sticky the entire time I was there (three days). Very odd considering the cleanliness everywhere else.
Bottomline…see you soon!

Great hotel clean and well kept, located near resturants grocery stores. Customer service was great, was placed in a king suite when I booked a double suite, they allowed me to stay in the room and rest and fresh up after a long drive from Texas. I really appriticated that and even let me check in before 1pm, and we were placed in our suite within an hour of the error.

Very clean
Very comfortable little hotel
Great price
Great breakfast
Nice quiet location

Staying here for the week on business and it’s been a great experience!
There has been a pizza night, the front desk manager went out and got me some things I forgot to bring from home (I have no car, and it’s 18 degrees outside, so I wasn’t going to walk), they delivered a package I received directly to the desk in my room, and there are cookies daily. I cannot say enough good things about the service!
The room is a little awkward, with the closet stuck in a corner that isn’t easy to reach, but if I get over that and realize I have a giant bathroom, fridge and kitchen sink, a giant comfortable bed, and a couch with easy access to the TV, I think 5 stars all the way!
Only other wish would be an onsite restaurant (though there are plenty of good ones nearby) and an onsite bar.
3 stars for the room and amenities, 5 stars for the service.

Terrible hotel. I book several weeks in advance only to discover they ‘bumped’ us for platinum members who wanted extra rooms on their day-​of check-​in. I’ll never stay at a Springhill Suites, or perhaps even a Marriot again.