Kroger

I love grocery shopping at this Kroger particularly because the store is always well maintained, clean, and the customer service team is outstanding.
Within walking distance from my house, it is most convenient as there is also a bank, gas station, and a myriad of other business establishments in the same shopping center. I can walk next door and get a massage, I can get my nails done, complete my banking, drop off my packages at UPS, rent a movie from Redbox, or choose from one of many restaurants around me.
Since I am reviewing this Kroger in particular, I will say that each department is well stocked with fresh supplies and represented by a friendly, helpful, and knowledgable department representative. There is also a Starbucks inside.
I am always greeted and treated with respect. My favorite cashier is Cole, who always remembers my name, how I like my groceries bagged, and also knows I am experiencing some back problems right now so takes extra care to make certain I do not carry anything heavy. He always helps me to the best of his ability. I appreciate things like this.

This place been long time, they have so good price I like to shop here every day all the food are good I like the most is meat and ham they have everything you find in here

Know if you are going to get beer or wine here they are in two completely different sides of the store very strange. Wine is to the right of the store past the deli area, beer is in the middle of the store. This location also sells gas with fair prices.

FLORAL DEPARTMENT: TOPS ON MY LIST
Several months ago I started looking for a floral designer to prepare a special arrangement. I went into several stores and noticed that they all had one thing in common: little to no flowers to show. I was just referred to their album or asked to return at another time when the person who actually designed the arrangements was present. Flower shops today are just call centers waiting to take phone orders. They seem to just order as needed and not really stock flowers on the regular. The exception would be the high volume shops that have a large walk-​in business.
On the other hand, every time I walk into this particular Kroger, I see lots of flowers in bright and bold colors. I always have to touch them to make sure that they are real because they always look so perfect, (fresh and bright). It suddenly occurs to me that since I have been so disappointed with the other local florists, I should try the Kroger florist. My daughter and I visit with Ms. Lin, (the Floral Manager) and we like her right away. She was not able to do exactly what we wanted but it didn’t matter because we really liked her and if we vibe with you, it’s a go! At this point, she could have brought out the Charlie Brown Christmas tree (as her greatest work), and she still would have been hired.
At the time, we simply said okay when she was not able to execute our vision and quietly left the store. I instantly knew that we were on the same page because my daughter and I actually share the same brain. Talking to me is like talking to her is like talking to me. Get it? As we exit the store we turn and look at each other and just say Okay, we want her. Done! We would simply adjust our plans in order to work with her.
Several weeks later I return to see Ms. Lin. We talk about what I want and she has nice ideas and even gives me a demonstration of what she can do to make sure I get what I want. She offers to send me a photo of the flowers once they are completed and since I am concerned about them being fresh, (because I am picking them up the day before the event), she assures me that they will be fine because they will be made from the fresh shipment arriving soon and stored in the cooler. This will allow me to pick them up at my convenience. Now that’s some customer service!
I had expected to pick my flowers up in the afternoon but was not able to due to my schedule. I arrived around 5pm and they were there waiting for me. Apparently the other employee had grown concerned because she thought that they would be picked up by 2pm, (when I simply though they would be ready by 2pm). This was a slight miscommunication but understandable when dealing with different people. No problem! The flowers were waiting and they were perfect. She nailed the color and we were very pleased. I apologized for the misunderstanding and went on my way.
That was so easy and stress free. Why would I ever go into another free-​standing flower shop that is poorly staffed and has no product on display! Never again!
If you want a shop that is always staffed, has convenient hours, regularly stocks fresh flowers and provides GREAT customer service and great prices as well, this Kroger Floral Department is a clear winner!

Very nice Kroger. I like the way the store is organized & the staff is always friendly. I like the cheese display.

I’m only giving two stars because the store is typically clean, at least the front of house appears clean. I was in the deli section today, picking up one of the store made jarlsburg cheese dips in the gourmet cheese section and I was treated rather rudely. I’m not sure if this particular woman worked on that section but it appeared she might have. I was looking through several containers trying to find the right one based on lbs, usually I buy too large of a container and end up throwing it out before I can consume all of it bc it expires, so I tried to get a smaller one to avoid wasting product and money, seems normal right? Apparently not to the «lady» who was trying to either stock the shelf or just simply get to the shelf. She sighed about ten times bc I was taking too long, I guess less than one minute is too long for her to find something else to do at her job, so instead she made me feel so uncomfortable by hovering eight behind me that I just took one and left. Please either hire ppl who want to be there and be helpful or train them to at least be patient if at all possible. I shouldn’t feel rushed whole making my selections and given a dirty look by your employees.

Some facts you need to know about Kroger:
1. Kroger is dirty. While managers are trying to keep the front end clean, the back rooms have roaches and mice in them, tasting your food at nights.
2. Kroger treats people like s**t. 2 months ago my wife observed the deli clerk spitting in the potato salad. When she asked why he had done that, he said because he was not paid enough.
3. Kroger is NOT safe. Most products are stored in unacceptable conditions. If you put an apple on the top of the raw steak you can soon watch a worker putting that apple back on the produce table instead of dumping it. Hello salmonellas!

Why is it that the staff does not appear that they enjoy working there.
I popped in there last Thur night around 9:45p and one of the cashiers was working through an issue w the customer in front of me and after I had already dropped my 12 pack of water on the counter told me to go to the next aisle.
After checking out the entire staff watched me walk over to the sliding doors that are closed, wait for them to not open so they could tell me with a smirk «oh you need to go to the other side «
Now I know why I don’t come here regularly. This does not ever happen over at the green stores down the street.

If this Kroger were closer to home, it would be the only (non-​farmers market) grocery store I would ever go to. There’s a slightly more upscale feel to this location, though I can’t exactly put my finger on what makes it so. The wine and cheese section is much larger and extensive than the typical Kroger. I haven’t had any problems with the meat or produce — or the cashier or grocery baggers. I’ve been able to find most, if not all, of the items that I was looking for when I have shopped here. The prices are also entirely reasonable for most items. What else could one possibly ask from a grocery store?

I’ve tried this Kroger several times and had been consistently disappointed. There is NO customer service! If you need help finding something in the store you are just SOL.
The cashiers at the registers don’t exactly inspire a warm fuzzy feeling either. There is 0 greeting, you can complete your entire transaction in complete silence. I started going to the self-​check registers to avoid this aggravation. Turns out its not a while lot better with those. Machine messed up, need help? Can ya find any? Just a few days ago a I ran a pack of granola bars across the scanner and the machine said it was a restricted item, ID was needed. I looked around, in vain, for help. I finally had to move all of my stuff to a different register and just leave the granola bars behind (you lost a sale, Kroger).
As I was leaving one of the young women that had been chatting with other cashiers across the store walked over to man her post in front of the self checkout area. Talk about upset! I had caught this girls eye earlier hoping she would come help me, I didn’t even know it was her job! I just figured if she wasn’t busy she could come over.
Add this to the super terrible store layout that makes it so difficult to find things, ie water flavorings not located with water, and it’s a miserable experience.
I can’t help but wonder if it’s a management problem as I have never, ever seen a manager in there.

This Kroger seriously sucks. It seems that every time I buy veggies, they go bad the next day. As a matter of fact, I was inspired to write this review bc some onions that I bought are moldy right at this moment. I store everything correctly and they go bad seems like immediately. How hard is it to always stock fresh if you are a grocery store??? I have enclosed a picture of some brownish meat they are trying to sneak in there. I understand that it’s on sale but really? It’s turning colors! The seafood guy with long hair hates his life and his job and every time you ask for something it’s like asking him for a kidney. No one there goes out of their way to do anything for you. Like they don’t grind meat. How are you a meat dept that doesn’t grind meat?? Publix does and does so with a smile. Cashiers also don’t know how to bag. Stop wasting plastic bags and put everything in as few as possible like I asked u to. There have been several times when I had to go back bc they left something in the spinning rack. Also their baggers are more often than not the most unprofessional people. I understand u make 8 dollars an hour and therefore don’t care, but seriously, must you yell out in Ebonics across the store to tell your friend something and be completely disruptive and obnoxious while you are bagging my groceries?? Publix might cost more but it really is a pleasure shopping there. There is no comparison. The level of service and quality of employees does not even come close.

I have been going here for years. They are quick and efficient, if they tell you it will take 20 minutes, it will be ready in that time frame. The head pharmacist has been here along time and knows me by name.

Back in the early 90’s, metro Atlanta had Winn Dixie, A&P, Harry’s, and icantevenrememberwhatelsebecauseitwassolongago. We might have had Kroger (def not Publix!), but none near us. Then around late ’92, there was word Alpharetta (I’m sorry, unincorporated Fulton County at the time, now Johns Creek), was going to get the world’s first and largest Super Kroger (busting out at over 80K+ square feet!).
Not even being double digits in age yet and still being pissed I had to move to GA from CT, this new Super Kroger intrigued me thoroughly.
I will never remember when it first opened, how the Industrial Art Deco theme overtook everything, along with the big white lights. I remember the video store, the popcorn guy, the cleaners that seemed to go through the store like that coaster at Mall of America, I mean, this is supposed to be a grocery store?!
Then years passed, it started to show some aging, and then there were no more cleaners, popcorn guy, or movie store. It seemed like the once «Super» Kroger was just another ordinary store. And then the recession hit, and I honestly thought this place would go out of business. They had all that space, and utilized maybe 60% of it.
But Kroger did a smart thing, they held on, and used the money they saved to remodel this place because OMG when I went back in here a few weeks ago, it reminded me of the good old days, but even better!
I was so impressed with the remodeling they have done, and the products they have. And yes, they utilize all of the space again, so you can EASILY spend an hour in here. Hell, I would even suggest mapping out the place so you don’t get lost in there, it’s that big!
I am glad to see this place restored to its former glory, as there isn’t a cleaners (still), but seeing how this place has transformed over the years is just awe inspiring. Yes people, I am talking about a grocery store.

Very big Kroger with a dine in place a hot bar. This has got to be the best Kroger in GA that I’ve been to so far. Huge wine section & just about everything a foodie could want. Have to be sure to take more pictures when I go back to do the place justice.

Ok, I have to review this Kroger because it seriously deserves more than 5 stars — it’s one of the nicest grocery stores (including value-​wise) that I have ever been into in my life. And as someone who enjoys cooking, I’ve been to a few grocery stores in my day… A cheese selection to die for, a bakery section that goes on and on, hot foods that look better than some of the stuff I cook myself, and meats in the package as well as pre-​cut/​stuffed/​marinated meats under glass that all look like they’re just dying for my grill. There’s an impressive (albeit, enormous) wine section to boot. It’s huge, well organized (like most Kroger layouts) and located close to the hwy. If it wasn’t so far from where I live, I would go back on a regular basis! If you live near here, stop by for your next grocery store hit list.

This Kroger just completed a complete store reset. It is taking some time to get used to, but is still the best in the area.