Please beware of Level 1 stylists. As a new client, I was encouraged to try a Level 1 stylist by the gentleman that answered the phone. He explained that the stylists had extensive training, skill and experience and that the only difference was the price. I was reluctant, but I agreed to book the appointment for a haircut and single process color. Huge mistake! Rose was my stylist and although friendly and seemingly confident was anything but experienced. Halfway through my cut she admitted that her training was only shadowing another stylist for 18 months! She styled my hair and used all types of products to mask the shoddy cut job. The color was fine but my hair is grossly uneven and asymmetrical. This is going to take me months to grow out before I can even correct it. If you care at all about your appearance, please do not use this stylist. I am writing this review so that this doesn’t happen to anyone else. I can’t speak for the skills of the higher level stylists but I urge you not to begin at the Level 1.
M. D.
Tu valoración: 2 Atlanta, GA
I went to this location because I loved the stylist that was recommended to me. Her prices were much higher than I would normally pay for a cut, but she was great, so I kept going. Then, without warning, her prices were raised. I got my cut and when I went to check out, the price was much more than I usually paid. The girl at the checkout shrugged her shoulders and said that my stylist’s prices were raised because she had gone up a level. I never received notice of this before I came in for my scheduled appointment(I got a generic email a week later), nor did they warn me when I checked in that I was going to have to pay a higher price than I had previously been paying. I paid and left, never to return again. Terrible customer service to raise prices without any warning.
Katie B.
Tu valoración: 2 Alpharetta, GA
I went to Bob Steele salon for a partial highlight/lowlight. I asked for one of the top colorists, and I was so disappointed about a week or so after my hair was done. She blew my hair out and made it look amazing, but after about a week it looked like I hadn’t had my hair done in 2 months– my roots were terrible! I won’t be going back there.
A. W.
Tu valoración: 1 Alpharetta, GA
Never again… Being new to the area, I went to the Bob Steele Alpharetta location for the first time a few weeks ago. I asked for a trim of my current style. My hair looked fine when I left the salon, but when I washed and dried it the next morning, I noticed that it was very uneven. The right side was about a half inch shorter than the other. I have very straight hair, so it was VERY noticeable! I immediately called the salon, and they fit me in that day to have it fixed. I returned and saw a different stylist. She evened out the longer side, but when she was finished, she said«Oh, I added in some layers for you.» WHY??? I never asked for layers. I asked for an even haircut. I do not know how she got layers from that. I am pretty blind without my glasses, so I could not see in detail what she was doing while she was cutting, but when I put my glasses back on, I could not believe how short and shaggy my hair looked! Even worse, it was slightly longer in the back, somewhat resembling a mullet. WTF??? Now my «fixed» haircut is worse than the uneven original. Not wanting to lose any more length, and afraid of what would happen should I ask them to «fix» it again, I left. Now I am stuck with weeks of bad hair days while this mess grows out enough to get it fixed at a different salon. Absolutely horrible– stay away!!!
Laura A.
Tu valoración: 5 Alpharetta, GA
I have been going to Bob Steele Salon for over a year now and I am in love with this place. I have been able to sample multiple of the stylist over the year and every single one of them is amazing. My colorist Ivy is phenomenal and would trust her to do anything on my hair. And her cut price is only $ 28! Wouldn’t dream of going anywhere else. Atmosphere is chill but full of talented stylists.
Kristin B.
Tu valoración: 5 Atlanta, GA
Yup, Bob Steele knocked it out of the park again. This time I went to see Rebekah, as my usual stylist Madelin was booked solid for a month, and my split ends simply couldn’t take the wait. For only $ 36, Rebekah not only gave me a killer scalp massage, but listened carefully to what I was looking for and examined the inspiration pictures I brought, helping me describe the cut I was looking for(the bangs from this one, the part from that one, the long layers from this one, but not the short face layers like that one). And then, she delivered. Not only does my cut look great, she also took the time to give me a really great blow out, possibly the best I’ve ever had. And even better, it lasted for two days! Did I mention she was only $ 36?!
Shannon P.
Tu valoración: 5 Alpharetta, GA
I was so happy to see Bob Steele open a salon in Alpharetta GA a few years back. I knew they had a great reputation and was looking for a first class salon. They are truly the best in the business! Sheila is my stylist and she is fantastic. She has been doing my hair for a few years now and I’ve even recommended her to my husband and other friends and family. They all love their hair! Can’t THANK you enough for providing an excellent service for us. Shannon P.
Jackie M.
Tu valoración: 3 Marietta, GA
Salon hopper strikes again! I have been going to Van Michaels pretty consistently but then my stylist who was«new talent» now is a regular stylist– which means he upped his prices. Goodbye Van Michaels– Hello Bob Steele! I chose this location because it’s close to my work and I could hop on over there after I leave the office. There are a few great things about this location: 1) they use aveda products and 2) their shampoo chairs are massage chairs. But then there were a few things I didn’t like either. My stylist was a little awkward in conversation and seemed confused about why I wanted to keep my hair looong. The salon itself isnt the most upscale and the waiting area is horrible. I did walk out of there with a haircut that I was pleased with, but then again I just have plain long layerd hair. I will give this salon another try to wow me.
Karly G.
Tu valoración: 3 Lawrenceville, GA
This place was recommended to me through a friend so we both checked it out. It’s always a good to come in and talk to the person who’s going to do your hair before committing into doing it. They use Aveda products, very similar to Van Michaels but not so much upscale. All the stylist had really cute cuts. The best thing about this place is their $ 5 per foil hilites, which is very reasonable and it only took me 8 foil. Asian hair is the most difficult to work with when it comes to color. Our hair do not absorb the color we see on the palette. I was very skeptical, went for the blonde hilites but ended up getting cold feet in the end. So I went for a honey on soft black. She had to retouch my bangs because the honey was turning dark brown instead of a slight golden tint to it — almost blonde but not quite. It was finally the color I wanted after the retouch. I’m good with the service, the girl was very sweet, maybe too sweet. her name is Madeline. I love my affordable hilites and am definitely coming back — ready to do the blonde on black!
Michelle J.
Tu valoración: 2 Alpharetta, GA
Sorry, this place doesn’t do the Bob Steele name justice. The atmosphere is too casual for me… my hairdresser was unprofessional and did a horrible job. She actually was going to send me out of the place with clown orange hair. Yes, i have dark hair and its hard to highlite, but my neighbor has this same asian drak hair and hers came out quite nicely with this same hairdresser, so I thought she knew what she was doing. Oh no she didnt. I’m still growing out that brassy mess. You get what you pay for. I was trying to skimp on my normal hairdresser whose highlights cost close to $ 250, and these were only $ 50. Then when I complained about the color, she seemed shocked and then some other girl had to sit there and try to tone my hair. She told me that they«always» had to do this process to my neighbor’s hair, which made me wonder why didnt they just do it like that to start when I told her I had the same color hair as my neighbor and I did not want any type of orange color. Ugh. Micky Mouse operation.
Candy A.
Tu valoración: 5 Alpharetta, GA
This is an Aveda Salon that provides an upscale salon experience. The salon was referred to me by the previous owner of the house I purchased and I have been going ever since, a total of 11 months now. The service is top-notch, very professional, and the talent is out of this world. I never fail to get multiple compliments about my hair! The salon has massaging chairs when you are at the hair washing stations, so the time is actually enjoyable when you are sitting there waiting on your color to process. The salon is clean, bright, very friendly, and the girls there are very very beautiful. Please let them know Candy Anderson sent ya as I will get a discount on my next appointment!!!